people like alfonso urcuyo. >> at first, i didn't think it would be this long, but the way the economy is it's really bad. >> reporter: urcuyo has come here nearly every day, for a year and a half. that's when he was laid off from his last job, a contract position with the state of florida. with a 9.5% unemployment rate in the fort lauderdale area, there's a lot of competition for work. >> they have all these companies put their advertisements for openings, you know? and you keep sending them and sending them, and half the time they don't even respond. >> reporter: as the folks who work here will tell you these are busy times. blue collar. white collar. from professions in once highly sought-after occupations, to people from the construction, tourism, and telemarketing industries that once formed the backbone of the south florida economy. workforce one's kelly allen knows the numbers. >> busy is putting it mildly. a year ago, we had 27,000 people registered in our system. last time i checked, it was around 60,000. so there's been a huge increase in the number of people coming in, which