i'm pleased to introduce alicia baptiste to the sfmta's new chief of staff. in this position, she will work closely with ed in the management of the agency's day-to-day affairs and assume key responsibilities for ensuring interagency coordination, ensuring that we are working together effectively, as well as with our external partners. in addition to these tasks she will oversee stragic plan implementation, as well as other strategic initiatives. she began her career with the city by working for the sfmta in mr. mike burn's administration and now she returns, coming full circle, back to us after many years with the san francisco planning department where she served in a variety of administrative functions, most recently as the department's chief of staff. i would like it also to introduce another new member of the management team, who is returning home. a native san franciscan, who joined the sfmta family as communications director january 3rd. she is responsible strategic communications, media relations and marketing to help ensuring cohesive awareness and u