. >> my name is alicia wu, and i'm the director of a san francisco based nonprofit. since 2015, we go out to the public, to the community and provide training in different topics. today we're doing c.p.r., controlling external feeding and how to do perfect communications in each topic, and also, i hope that they can bring it home and start gathering all the supplies for themselves to. >> on any given day in san francisco, we're very well resourced in terms of public safety professionals, but we all know in the event of a large scale disaster, it will be hours and days before the public safety professionals can get to you, so we encourage people to have that plan in place, be proactive. there's websites. we have a wonderful website called 72hours.org. it tells you how to prepare yourself, your family, your pets, your home, your workplace. we can't emphasize enough how >> good morning. today is wednesday, november 20, 2019. this is the regular meeting of the abatement appeals board. please turnoff all electronic devices. first item on the agenda is roll call. (roll cal