>> reporter: canadian tourist alisa lamm chose the hotel despite its seedy past.ody may have been there for weeks. >> the pressure in the water was terrible. the shower was awful. the water -- and when you turned the tap on, the water was coming black first. >> reporter: the 21-year-old's death just the latest mystery for a hotel with a haunted past. >> discolored water with a funny taste. nick valencia joins us. nick, you tried to contact this hotel. any answers? >> in fact, we tried to contact them about something specific, some of the hotel guests and occupants told our cnn crew that was outside of the cecil hotel that the crew broke the news to them that the body was in the water tank. that the hotel management staff didn't even bother to tell the occupants. now we've tried repeatedly to get in touch with the hotel management at the cecil hotel since wednesday. they have not returned my calls or the calls of might have colleagues. so it's not lack of effort on trying to figure out what's going on. definitely bizarre details that are emerging from the story. >>