. >> sun dog's general manager allison moser says the operation felt scattered. >> one of the things i do up here is make sure all of our employees and all the different production lines are set. you know, everybody's got plenty of work to do. and down there it was a very difficult thing to manage. >> it was a challenge to deal with new complications like customs and to not see products as they were coming off the line. there was a clear disconnect. to make matters worse, the orders from big box stores were not consistent. >> it was here's 50,000 units we need them in three weeks. >> and once those orders were filled, everyone had to sit and wait for the next one. the entire process was tough on sun dog's bottom line. >> tough worry about making each week, those ebbs and flows were tough. >> the money wasn't rolling in. cass decided to give up the big contracts but not without getting a push from mother nature first. >> we got hit with a tropical depression. we suffered 42 inches of rain in 24 hours. that's 3.5 feet. >> while there was talk of rebuilding, the factory's destruction ma