that's why the amazon described is not the amazon he knows. look, i'll tell you, i don't think any c.e.o. that says that makes sense. no c.e.o. recognises the trouble, the wars amongst the employees. no one makes him cry. you heard jeff myron's argument that no one is holding a gun to these people's head. if it's that bad, why don't they leave. >> this is a neat argument that libertarians peddled for 20-30 years, and in a frictionless vacuum, it makes sense, that there's a labour liquidity. i can get a job when i want it. time and time again society and politicians rejected the logic. there's base-line standards you have. the question you like, that economist battle on is answer the next question, do you believe in a minimum wage. >> they don't. >> that wasn't the conversation we had. >> they believe there's no standard. everyone accepts there's some standard. employees of amazon do earn more than the minimum wage. >> there is some standard. we are negotiating what that is. >> you look at the stories in the "new york times". shedding lights on

(laughter) >> larry: you have stock in amazon? >> i seriously do not let that amazon stock drop. that amazon. (laughter) i have never bought anything from amazon. >> larry: really? never. let me tell what i do. this is crazy. i go to stores! (cheers and applause) how about that? >> larry: robin, tell me what you do. >> you are totally missing everything. you know i was so lazy. i had the last roll of toilet paper in the bathroom. i went on my phone and got it same day. >> oh, my god! it came in an hour. (laughter). >> this comes that quick. larry: america's lazy. what's wrong with you? >> oh, my god. i will say on this show, yes, let's boycott amazon. (laughter) >> listen, and i don't think this is like a chick-fil-a snitch where they're saying horrible things about gay people or a horrible social statement. >> larry: they're just treating the workers horrible. >> the workers need to have more of a work-work balance. (laughter). >> yeah. they need to figure it out. larry: let me ask you this, miking, because you're the most suspicious always on the panel. (laughter) the ceo encou

a former employee quoting to the "times" a saying around amazon campus, amazon is where overachieverso to feel bad about themselves. people claiming to be ex-employees spoke out on social media. when i went to the bathroom i would hear at least one person crying at least once a day. there are thousands of us in seattle alone. on glassdoor.com arc networking site where employees review company, amazon's positive reviews carried this concern. advice to management -- remember that the employees are people and not machines. amazon's own produced videos called inside amazon showcase employees who who call the job challenging and cutting edge, but -- >> you either fit here or you don't. you love it or you don't. there's no middle ground really. >> thank you. >> reporter: ceo jeff bezos, the driving visionary behind the retailer's seismic success responded to "the new york times" article in ab e-mail to his more than 100,000 employees writing, i don't recognize this amazon. adding amazon would not tolerate callous workplace behavior. but tech analysts say this behavior has been around at ama

coming up, silicon valley depends amazon's corporate culture -- defends amazon's corporate culture. cord cutters hitting the media stocks hard. how fast is the american home deciding to get rid of cable? the numbers could surprise you. matt: time now for the daily bite. one number that tells us a whole lot. 566,000. the estimated number of loss -- lost subscriptions from pace tv. the sector is declining at an annual rate of seven tons of 1%. of 1%. but over the last year 2 million households cut cable tv or decided not to purchase it. the media stocks plunged on concerns, after espn lost a modest number of customers. but if this continues it will be , a continuing problem. jeff bezos is defending his company culture after the new york times export a painted a -- expose painted a grueling picture of life as an amazon employee. it paints grueling allegations. employees being warned over taking vacation in for internet areas. -- taking vacation in places with poor internet. other tech leaders have been commenting. former twitter ceo did cost a low saying, this has taken out of context

jeanne: amazon has an incredibly good name.very person is looking to be in a place like google. there are truly billion people -- brilliant people that want to push themselves, they want to be better they want to make an impact. that is what amazon does it look at these people as the olympic athletes. they are used to working hard, they are working and creating and innovating things that go out in the marketplace. there are people that truly prefer an environment like amazon. matt: matt, what you think? we have heard this time and time again. bezos can deny it, his employees can defend him, but surely it is a stressful place to work. surely it is a competitive environment and the treatment of the lower-level employees is definitely lacking. >> i will tell you firsthand that it is a high demand, high-intensity workplace. but that is what makes it one of the best places to work, if not the best place to work in america. a lot of what i read in the article and the story, if they were anecdotes chosen from perhaps occasion over the

our road map this morning, amazon ceo responding to the new york times article that describes amazon as a bruising place to work. liberty buying zulily in a deal valued at $2.4 billion. and tesla is down. first up, the markets are coming off of a volatile week. oil sliding below 42. data showing japan's economy contracted in the second quarter. another setback for abae. look -- consumption down almost a full point quarter on quarter. >> is there qe really work? their stock market loves it. they don't have growth. this is a demographic issue. japan doesn't have the demographics we have. we have tremendous growth jer us the -- versus japan and china. china's stock market dedoubled from the economy. our stock market controlled maybe by the fed. europe controlled by the low rates of interest on bonds. so people are searching for markets that are natural and organic and not on steroids. >> it occurred to me this morning, there's japan. there's china, the discussion from last week. we're waiting for the bund and the stock bailout. the world is a tough room if you're ex-u.s. >> you're looki

amazon's market cap just overtook walmart's market cap. amazon is really doing just a fraction. what are the prospects for walmart.com? is an interesting look at the competition between walmart and amazon. up on the it back screen? regardless of what you think about the competition, the investors really believe in amazon. olivia: amazon now has a bigger market cap and walmart. >> every investor i talked to about this has said it is not fair. amazon doesn't care about profits yet. walmart has to care about profits. it has all this pressure. this profit problem hanging over its head that amazon doesn't have to worry about. it is not really a fair comparison. walmart is spending aggressively on their website. they have added thousands of jobs in the silicon valley operation. they talked about this on the conference call. they are aware of this. they are trying to do something in this area. it seems like the company is behind it now. matt: i'm sure if walmart were showing the same kind of growth figures that amazon does and investing in new industries the same way, investors would t

people like to order from amazon and get it instantly or within the next day that amazon prime, two days of free shipping. it's bad press for them, but will the customers mind? i don't think so. >> i don't think people want to get products from somebody who is running a sweat shop or having child labor or doing horrible, terrible things. but ultimately i think that if it's status quo and people are getting what they need and they're getting cheap prices and good products. that's what most consumers are looking for. joining us. >> thank you. >> thank you. christina: officials say a match lit by a construction worker caused last night's gas explosion at john f. kennedy high school in the bronx. three construction workers were hurt, one critically and several floors were damaged. we spoke to one of the construction workers inside the building when it happened. >> pray for the three guys, the three friends that got hurt. that's about it. it's done. tragic accident. christina: the department of education says no students or faculty will be allowed in the building unless it is 100 percent safe

the article called "inside amazon, wrestling big ideas in a bruising workplace" claims amazon has a cruel working environment based on several interviews with employees. mean tile, cnbc obtained a memo sent by ceo jeff bezos to employees saying i strongly believe anyone working in the company really described like one in the "new york times" would be crazy to stay. i know boy leave such a company. joining us this morning one of the reporters behind that article, "new york times" reporter david straightfield joins us. good morning to you. it's good to have you with us. >> good morning. >> it's obviously -- story is a monumental effort, so much work has gone into the reporting and the storytelling. can you give us the backstory on how the idea began, what the genesis of the story was? >> the genesis of the story is probably about 20 years ago, i was an early amazon customer and i started writing about it then and i've always been fascinated by the achievements and the level of intensity of the people who work there which has enabled them to achieve great things so i wanted to know more abou

tv came from amazon. >> one in seven americans is a member of amazon prime. the 41 million prime members get unlimited 2 day shipping plus access to streaming music and video. these members spent 50% more a year than primetime customers. according to consumer intelligence research partners. and sales are continuing to grow. in the second quarter of 2015, amazon sales rose 20% to $23.2 billion. no wonder they're a success. what started in jeff baeses' garage. could amazon be beat at its own game? last night, shoppingclub.com opened for business promising lower prices for half the price of amazon prime's membership fee. mark lawrie joins us. >> thank you. >> i look at this like a competitor to not just amazon but costco. how does it work? >> we don't think about it competing directly with amazon or costco but a kond wit fcondu customers. this technology pulls the pie chain cost out of the system. we built this engine that processes in realtime as consumers shop to reflect the true marginal cost of getting it to you based on what in your basket. >> part of it is

that is the environment that amazon really creates. the reason that they are our employees that i talked to that saves the best was the ever worked, some people really regret leaving. but most people that leave that are superstars leave because they get unbelievable offers to go do something else fabulous that they would not have gotten if they had not been at amazon getting the experience that they got. matt: how important is the compensation? that a lotthe fact of people go to work there because of the stock-based portion of the compensation and we just showed a chart of the stock. it has done incredibly well. is that an important point to to moveent and a way it? camp, it is not a day is a place if you want to work hard and change the world, that is where you go. i think the compensation, the data speaks for itself. the fact that they have not only sustained but grown so tremendously over the past several years, hats off to the employees that work hard, kicked but and were able to deliver. it is something very few committees were ev

amazon offices that burnout workers. detail instances where workers would cry after meetings. employees suffering from things like cancer, miscarriages and personal issues were given unfair evaluations and passed over for promotions. disputes all of this. in a negative employees, -- in bezos to employees, writes, "the article claims that our approach is to create a dystopian workplace where no fun is had." joining us is author of the book "the everything store." did any of this ring true to you when you were doing your research? covered some of the -- by covered some of the same ground and got some of the same push back. the bar is high and they work their employees relentlessly. turnover is high. you don't have to take my word for it. look at a site like glassdoor, amazon gets a far lower ranking and other companies like facebook or google. maybe the "times" article underplayed this, the culture is not distinguishable from amazon's performance. there's something about the culture and the way they drive employees that wo

>>> a "new york times" expose shows amazon as a sweat shop where employees cry at their desks and in some cases are forced out if they develop health problems. drawing strong denials from jeff bezos and his spokesman. >> people like jeff bezos and who have been at the company 10 or 15 years don't recognize the amazon the "new york times" wrote about. >> what is it they know? >> well, this is an incredibly compelling place to work. >> is this solid reporting or a smear against amazon in. >>> plus, are the media really going to chase cheaters based on the criminal hacking of ashley madison? i'm howard kurtz, and this is "#mediabuzz." >>> hillary clinton's strained relations with the press got a whole lot worse this week as her e-ma e-mail mess blew up in a nevada news conference where fox news correspondent ed henry questioned her about the fbi investigation into her private server. >> bob woodward yesterday suggesting how you're reacted. and eugene robinson, a liberal columnist said at the very least you have stone walled and said you should tell the american people, i'm sorry, i was

look at amazon. amazon is dealing with the challenge as we speak and they are cutting-edge company and they have a lot of employees. it's a hard problem. >> did you read that piece in the "new york times"? >> i did. >> over the weekend? >> yes. >> how did that strike you? you saw the same kinds of pieces being written about microsoft during your time there. is that something that companies need to focus on and change? or same as it ever was? >> i think it's a little bit of both. i think you have to figure out how to maintain your innovative spirit. a sense of driving new things and fighting for big ideas that's absolutely critical. the thing you have to be careful about is the criticism and critique can't be about the people, it has to be about ideas. as the company gets bigger, that's a harder line to manage. >> can xbox exist as a sole entity? that remains the call, right? we want to see this broken out. >> i think it could. i think that the challenge is how do you structure that. it relies a lot o

he said amazon would not tolerate the shockingly callus practices described.ebecca jarvis describes. >> reporter: the company that dreams of delivery by drone and uses robots to nab gate that gigantic warehouse now defending itself after a "new york times" expose describes a nightmare workplace where employees often see co-workers cry at their desks. amazon's ceo jeff bezos frequently touts his customer focused approach. >> the whole culture here really starts with customer and works backwards. >> reporter: but the times reports amazon workers describing 85 hour work weeks, a feedback program encouraging employees to secretly review their co-workers those reviews often negative. and a callus disregard for employees dealing with personal crises like breast cancer. one worker who lost a baby was reportedly told her performance would be monitored to make sure her focus stayed on her job. in a memo to employees bezos writes, the article doesn't describe the amazon i know or the caring amazonians i work with every day. in amazon's corporate videos employees describ

amazon employs more than 180,000 people. a report over the weekend suggested they're not treated very well. today anna werner tells us amazon's response came with expedited delivery. >> you love it or you don't. >> reporter: that sentiment in this recruiting video seems to sum up life for many at amazon. "the new york times" described the internet giant as "conducting a little-known experiment in how far it can push white-collar workers, redrawing the boundaries of what is acceptable." the report found while many employees liked being pushed past their limits and helping their careers take off, many also struggled with the culture. one former executive called it "purposeful darwinism" or survival of the fittest. they call their employees athletes. others say amazon regularly downsizes its staff, and one says his enduring image was watching people cry in the office. "times" reporter and cbs news contributor jodi kantor described the paper's findings on "cbs this morning." >> for example, we did hear about people who felt they

emily: amazon was bigger. now amazon is bigger than alibaba.uest: alibaba hit the scene right around the time of the amazon fire flown flopped for there was backlash at the time alibaba hit the scene. there has been a reassessment pretty money has shifted back to amazon. amazon has been proven to be turning a profit. emily: alibaba did an exclusive deal with macy's today. take a listen to what daniel had to tell me about that. guest: we just announced macy's joined the platform. they view us as the exclusive platform to entering the china market. today we are working with a lot of partners. we will have a lot more to come. emily: how confident are you in this strategy given that we haven't seen the international revenue growth happen. it is still at 9%. guest: it is 9% now. it was little just a few years ago. emily: that quarter it was 9%. guest: that has grown dramatically. having said that, is macy's the right partner? historically, they could be slower. i'm in the school of thought they should work with startups more. we will the what happen

amazon is like what?ensitive to miscarriages. >> i'm saying i think in this current economy we're in, employers make a lot of demands of people. >> that's the free market. that's what capitalism is. >> amazon has taken it to an extreme. you guys ignore it and say human beings don't matter. >> that's not what we're saying, juan. >> human beings don't matter. finally got me. i want my prime. >> i know. everybody says they love amazon prime. >> the new rallying cry. human lives matter. >> juan is not allowed to order anything off amazon now. i want his account bounced. >> it's true, right? honestly, amazon is an example of everything that's going right in this country in terms of the economy, in terms of providing jobs and being innovators and industry leaders. they are making everything better, faster, smarter, that's why their profits are going up. >> therefore you can exploit people? >> i did not say that, juan. >> people are signing up to work there. they just hired about 15,000 people last year. are tho

amazon does not make a lot of money. quarters it doesn't make any money at all and google, apple, they're fountains of money. and so, they can afford to lavish some of it on the employees. amazon literally doesn't have that money and also seems to feel more generally that if it coddles its employees as the story suggests they'll go home at 5:00 or they're going to think, well, i don't have to work too hard today and then it would not be the amazon that it has grown to be and done the things that people like so much. >> well, you have certainly done a measured and judicious job on the facts and the facts have people talking and some people outraged. david, thank you so much for your time. >> thanks a lot. >>> all right. as we hit the half hour mark, we have more news for you. stay with us. we have new intelligence of isis and alleged use of chemical weapons in the middle east. >>> plus, a new plane crash in the far east and a race against time. >>> and in iowa, we are live there live here on msnbc. my constipation and bel

there's no difference at amazon.s 150,000 of the people who work at amazon of the 183,000 earned jobs that didn't exist five years ago. my job didn't exist six months ago until i joined. >> jay, let me ask you company policy. is there no paid paternity leave at amazon? >> there isn't, but nighter is there at 80% of the u.s. companies which "the new york times" didn't note. and i think that, you know, a lot of company r companies in the tech sector and around the country are looking at their policies on paternity leave. we sure are. again, some of the issues we talk about in terms of a diversity in senior leadership, you know, we share the same kind of challenges that other companies in our sector share and we're committed to making the situation better. >> okay. >> but, again, if you -- i mean that's a great question, charlie. if you read the article, that little fact is written as something surprising when, in fact, it's consistent with 80% of u.s. companies. >> okay. jay carney, thank you. >>> speed traps could be

>>> and the amazon uproar. allegations of bruising work conditions, questions piling up from customers. now the company is firing back. "nightly news" begins right now. >> announcer: from nbc news world headquarters in new york, this is "nbc nightly news with lester holt." >>> good evening. we begin with a remarkable number. right now, around 95 wildfires are burning in the western u.s. and tonight, the u.s. military is answering an urgent call for help. at least 100 troops have been called up in washington state, the first deployment of active-duty soldiers to battle fires in nine years. the fires are burning across at least six states. the stakes are high, and so is the cost, $100 million a week. at that rate, officials say the money will run out next month. our team is deployed across the region. let's start in chelan, washington, with national correspondent miguel almaguer. miguel? >> reporter: hey, lester, good evening. heavy smoke hangs in the air here. behind me, there is destruction. in front of me, two

>> amazon is called a cyber sweatshop where colleagues are trashed and forced out if they develop health problems. there is strong denial from the spokesman. >> the founder and people who have been at the company for 10 or 15 years do not recognize the amazon that "new york times" wrote about. >> that it and incredibly compelling place to work. >> is this solid reporting or a smear against amazon? >> are the media really going to chase cheaters over the hack, of ashley madison? this is "media buzz" and i am howard kurtz. >> hick's strained relations with the press got worse this week as mail network blew up and journalists panning the performance at nevada news conference where ed hungry questioned her of the f.b.i. investigation into her private server. >> it was suggested this is your waterloo in your reaction. [ inaudible ] some are saying you have stonewalled and you should tell the american people you are sorry and wrong but you are talking about snapchats and blaming the public, isn't leadership about taking responsibility? >> look, ed, i take responsibility but that does not chang

up, amazon.t underlines the competitive pressure these companies are under. one of the recruiters i read in the piece, when you're shooting for the moon, quoting her actually, the nature of the work is really challenging and for some people it just doesn't work. >> talk about a couple of good things. i thought this article was really trying to kill a successful company, trying to shoot a successful company in the foot. largest retailer in the world, right? bezos the fifth largest person in the world. hire is what jay carney had to say about the growth in employment in this country. listen to this. >> over the past five years we've grown from 28,000 employees to 183,000 employees. somehow, we managed to do that and managed to keep some of the best talent in the industry because they like it so much. because of the spirit of innovation. >> yes, that was the former spokesman for the white house, now representing amazon. he makes a good point this. is company that has grown faster, larger, more than

. >>> coming up on "the morning news," memo from amazon. ceo jeff bezos fires back about the online retail giant. this is the "cbs morning news." amazon, the retail giant. he nex. that's how life unfolds. a leap of faith. [growl] even if you can't see it, your destination is out there. so just keep going. and you'll get there... ...200 feet at a time. the corolla. toyota. let's go places. soil is the foundation... for healthy plants. just like gums are the foundation for healthy teeth. new colgate total daily repair toothpaste. it helps remineralize enamel and fight plaque germs for healthier teeth and gums. strengthen the foundation for healthy teeth. new colgate total daily repair. fedid you know it may be coming? from being on your feet all day? dr. scholl's custom fit orthotic inserts are uniquely designed to provide immediate all day relief from lower back pain. from lower back pain. look more like a tissue box... you may be muddling through allergies. try zyrtec® for powerful allergy relief. and zyrtec® is different than claritin®. be

amazon boss jeff bezos says a article does not describe the amazon he knows. the report says that workers at amazon are not treated very well. anna werner has more. >> you love it or you don't. >> reporter: that sentiment and this recruiting video seems to sum up life for many at amazon. "the new york times" describes the internet giant as conducting a little-known experiment in how far it can push white collar workers. redrawing the brournedsoundaries what have is acceptable. pushed past their limits and helping their careers take off and many struggled with the kurlted what is called purposeful darwinism. they called their employees athletes. others said amazon regularly downsizes its staff and one said its enduring image was watching people rye cry in the office. "times" reporter jody cantor described the paper's findings on "cbs this morning." >> we heard from people who thought they were evaluated too harshly and people who suffered from cancer and serious pregnancy loss who were evaluated very quickly after those things happened. >> reporter: amazon exec

you bill from the third party retailers on amazon's site which brings amazon more cash. i think amazon has unique position in that it offers both its own products as well as third party products they can increase the selection without, you know, too much cost on their parties and you know, the mar twins are higher with third party sellers. >> prime has been a big boost. amazon says the prime sale day last month did better numbers than black fly day. prime memberships bringing customers back to shop again and again. >> prime is known to really increase stick kins for consumers, so meaning that consumers that sign for prime are more likely to return to amazon over and over of again and not go back to other retailers. >> now in n effort to keep up. macy's announced today, i is expanding same-day delivery here in new york city. they will start in october in the outer bureaus and western delivery. northern new jersey has it. this amazed me. i thought you could get same delivery but not until october. that the thing that amazon is killing with that is their delivery and custom

better point is amazon third party. an incress in third party representing about 45% of their sales this year versus 40% last year. not really even seeing that in the revenues since it's recognized on a net basis but you are seeing nice gross profit growth and that's a driver of gross profits for amazon. >> all right, aaron, we'll be watching to see if you're right. thanks for joining us. guys, what do you think? let's trade it. >> thank you. >> you were the one who said earlier it's going to trade with the market. >> no. >> somebody said that. >> you weren't paying attention to me. i think amazon actually outperforms the market as it's done most of the year. especially as we move into the third and fourth quarter, which historically is strong. >> i think it's -- >> no. >> while you guys work that out i'll continue with amazon. i think it's a good story. i like it quite a bit. i like that now you have more transparency. the stock has sold off. that's nothing. it's pretty much a unique company. and as the economy continu

amazon has been proven to be turning a profit.mily: alibaba did an exclusive deal with macy's today. take a listen to what daniel had to tell me about that. we just announced macy's joined the platform. they view us as the exclusive platform to entering the china market. today we are working with a lot of partners. we will have a lot more to come. are you inconfident this strategy given that we haven't seen the international revenue growth happen. it is still at 9%. guest: it is 9% now. it was little just a few years ago. emily: that quarter it was 9%. guest: that has grown dramatically. having said that, is macy's the right partner? historically, they could be slower. i'm in the school of thought they should work with startups more. we will the what happens. emily: regulatory issues which were much of a concern to investors at the time of the ipo seem to be getting more concerned. putting police officers inside top chinese net companies, i ined, are there police alibaba now? guest: as a company who has a huge consumer base and se

which amazon indeed has. >> what do you find unique about what's happening inside amazon's work culture? >> the unique was just how well they maintained that culture of endurance and excellence. startups do that sort of thing. they work all the time. and people are completely devoted to the company and the rest of their life falls away. the unique thing with amazon is, they had preserved to a large extent that start-up culture, to a company that was employing tens of thousands of people. and that's a remarkable thing to do, and i don't know of many other companies, if any, that have managed to do it. >> some of the anecdotes you write about are almost in direct opposition to the other stories of tech life that's that we hear, that net flex have a year long maternity or paternity leave, and google has a great policy, and amazon is not like that. >> it's much more severe. has a lot of technology but its self image is not as a tech company, it is of a retailer. in the retail business margins are very thin and benefits are comparatively less. sreenivasan: and you describe the situation at t

i don't cover amazon.ut i think if you look at best eye's numbers in the last couple quarters and look specifically at the consumer electronics same-store sales number i think that would case they're gaining share from somebody. >> in terms of housing, you say that the housing market is actually benefiting best buy. is it best buy specific or is it benefiting this entire group? >> i think it would be the entire group. i think for the first time in a couple years the broader sector feels better. i think housing is a piece of that. we've seen some consolidation out there amongst the players. best buy by having pricing parity, improving the service within their stores, upgrading the website, you know, adding the loyalty program they've really become a very compelling play for consumer electronics. the other thing is these products, for the most part are the type products that consumers like to try out personally. >> right. they want to touch and feel the products before they actually buy them. we have to addr

that wasn't amazon. >> that wasn't amazon but it was a high-performance retail business.d to about 2003, i was the chairman and ceo of sears canada. we spent about a year working in teams with groups of people from amazon, mid-to high-level executives on a mutually interesting project. we were quite taken with the talent, professionalism, toughness but fairness of their folks. now fast forward to today. i've got quite a few of my very best students in the last few years who have gone on to work for amazon. many of them stay in touch and i just haven't heard any complaints. >> no complaints at all? >> well, they talk about how tough of a business it is. >> a lot of hard work. >> but that's kind of the context for the retail represents. >> being a journalist myself, you don't want to take anything out of context. so are you -- do you believe that there's any truth to the "new york times" article? >> well, what is described may or may not be true. in a very large organization, there's always the possibility that someone behaves badly, that someone does the wrong thing. that'

a saying around the amazon campus, amazon is where overachievers go to feel bad about themselves.o be ex-employees reacted and commiserated across social media. on reddit, one writes, when i went to the bathroom, i would hear at least one person crying, at least once a day. there are thousands of us in seattle alone. on glass door.com, a networking site, amazon's positive reviews carried this concern. advice to management, remember, that the employees are people and not machines. ♪ amazon's own produced videos called "inside amazon", showcase employees who call the job challenging and cutting edge, but -- >> you either fit here or you don't. you love it or you don't. there is no middle ground really. >> reporter: amazon ceo jeff bezos, the vision airy, responded to the nosh times article in an e-mail to his more than 100,000 employees, writing, i don't recognize this amazon, adding amazon would not tolerate callous workplace behavior, but tech analysts say this behavior has been around at amazon for years, and frankly, other startups. john sullivan advises fortune 500 companies. >

amazon declined to comment on the story.f layoffs to hit this unit in more than 11 years of its existence. >> and i think part of it is just the danger inherent in zero-margin hardware. which is what they're trying to produce a hardware that's really more a service, they get paid when they use a service connected to the hardware. rather than selling the hardware itself. i'm not sure it's a huge deal. amazon has plenty of ambitious projects still going on. but certainly is a caution for anybody who is going to go out on a limb, be an early adopter of an amazon hardware product. you got to be kampl because they might not continue. >> do you see them putting all of their eggs in a kindle backcourt? >> no, they've got these buttons that you can get and get more laundry detergent or milk. maybe not milk. but whatever it is that you've ordered. milk i guess if you're in the grocery store. >> if you want to be in your interconnected home. want to be inside your refrigerator, filling it up somehow with something that goes -- i mean

this is the amazon i know.talked to apparently "the new york times" talked to 100 current and former employees are expected to toil long. some complained that the company edged out workers suffering from personal problems like miscarriages and cancer. the culture calls for employees to respond to e-mails after midnight. as if that's not ever wanted space-bar is culture. stuart: i am sure scott is laughing at this. if "the new york times" is all over again whining about successful america. is that it, scott? >> something to do with it, absolutely. ask any american on their way out of their job today if they are not working longer, harder for the same or less money. i don't understand. the guys behind me would say the same thing. that's why we tried to get ourselves out of the recession by cutting herself with the efficiency and profitability. maybe a small truth to the story, but it's running through every company across america. we just have to pull ourselves up by your bootstraps and get along with it. stuart: