the flight that went into the pentagon was american airlines flight 77 bound washington dulles to los angeles. there were 64 people aboard it. the united airlines flight that went down south of pittsburgh was united's flight 93. there's no number on the number of passengers on it. again, you have four flights known to have been hijacked known to have crashed. no flights at the moment that are outstanding that we know of. >> bob, that crash you just mentioned near pittsburgh i just want to say that is a united flight that was en route from newark to san francisco. is that accurate? >> that's what i have and i've heard it two ways. newark to san francisco. i heard one report there was an intermittent stop that it was to make at washington's reagan national, but that's not confirmed. >> yeah, you nited-- united is confirming that. a boeing 767 made an emergency landing at cleveland hopkins international because of concerns it may have a bomb on board. no confirmation. >> we also have -- just because i have a personal friend who was flying from kennedy to los angeles this morning, that pl

american airlines learned flight 77 from dulles to los angeles was hijacked.d. this time heading for washington d.c. nelson garabida, footnote 208 was in charge of protecting the white house airspace. in washington vice president dick cheney was hustled to a nearby bunker while the president was on air force one. >> first thing i did is i picked up the phone to call my contact at the faa. he said we have four planes outstanding. two hit the towers and two are headed to washington wash. one approximately two minutes out and one approximately 45 minutes out. we knew we had some time, but little time. >> the order came to evacuate the white house. garibido said he heard workers scrambling to leave. his supervisors gave him and the rest of his staff, including two civilians, the option to leave. no one did. >> so you're basically counting down the plane coming overhead. >> we knew there were two coming. at that point we know they're coming to the washington d.c. area, but dwoents know where they're coming to. >> as the minutes, then seconds ticked by garibido brac

i knew in my heart that was that aircraf aircraft. >> we just had an airplane crash, american airlines plane headed east down over the pike and pentagon. >> there is visible smoke. high visible smoke. >> it was instantaneous, just a very loud noise. the lights went out. everything was black, very heavy smoke, debris piled on top of me so i'm penned in my chair at my desk. >> as i came in to focuses a little closer this pile of debris i saw looked like a face, couldn't possibly be a live person and then i thought i saw it wink or blink. i yelled for help and from outside came lieutenant commander dave serentino. >> it felt like a furniace in there and couldn't believe anybody was alive and saw can't thomas trying to pull debris and i looked to my side and saw mr. henson about 10 feet away in this cave of debris. already, my uniform is starting to melt, my shoes are starting to melt. i'm really eager for him to get out of there and go. he says he can't budge. out of desperation, i laid on my back underneath him and put my feet on the debris over his hand and leg pressed as hard as i coul

airways / american airlines deal is grounding ticket price hikes. we'll be right back.. in the know?? by the numbers industrial production (up arrow) .4% capacity utilization (up arrow) 77.8% 77.8% ♪ ♪ ♪ ♪ ♪ i served a total of 16 years. and at 19 years old, that's the first time i ever saw somebody die. coming back, i was raging. i started having pretty horrible nightmares. i started drinking a lot. i guess i never recognized it in myself. it all starts with going to the va. there's a whole community of veterans that just want to help you out. it's for the guys who couldn't come back, you owe it to them to live well. because they're not here with their families. airlines are now being held to higher standards in fuel efficiency.. a new report card by the international council on clean transporation.. ranks.. alaska airlines as the best in it's effort to be green. followed by spirit, hawaiian, continental, and southwest airlines.a federal fight against the american airlines/us airways merger could be good for bargain hunters.the us department of justice filed a lawsuit a

our time and that's the time when american airlines flight 11 hit the north tower of the world tradeter 12 years ago. back home, kpix 5 reporter cate caugiran is live at at&t park in san francisco with how the bay area is honoring the victims of 9/11. cate. >> reporter: the panels behind me hold all the names of the victims who died on that day. this memorial at at&t park is one of the many you will see here throughout the bay area. one of the newest ones you can find in downtown napa. this memorial started after a fire marshal there asked an artist for his help. the memorial was crafted from the actual steel in the aftermath. the design intentionally displays all of its raw intensity. >> when you contemplate, you think about all of these names, these -- all these people all they did was go to work that day like they did every other day like all of us -- most of us do. people come and know somebody and put their hand on that name, and, you know, that's what we really want to -- we really want people to be able to connect in that way. >> reporter: as you saw the names of the victims w

been doing farm labor working for eight hundred companies taking reservations for things like american airlines wrapping nintendo games i mean almost anything you can think of these prisons both private and public are putting prisoners to work for extremely low wages the federal prison industry unicorn and those are the people who make military uniforms and repair homebodies that are destroyed in afghanistan the average high is the average salary for people working at unocal or is less than a dollar fifty per hour which is just shows the high level of almost slave type wages sweatshop wages no doubt that are happening in prisons and it's the biggest fortune five hundred companies like i said american airlines bank of america they're all involved in this was a really just modern day slavery i mean that is i don't dollar you know i thought they were only making license plates until i heard that b.p. actually to outsource prison labor to stage these photo ops of cleanups on the beach and i just couldn't believe that that was happening you know it's interesting eugene we repeated going here. but th

them doing farm labor working for eight hundred companies taking reservations for things like american airlines wrapping nintendo games i mean almost anything you can think of these prisons both private and public are putting prisoners to work for extremely low wages the federal prison industry unicorn and those are the people who make military uniforms and repair homebodies that are destroyed in afghanistan the average high is the average salary for people working at unocal or is less than a dollar fifty per hour which is just shows the high level of almost slave type wages sweatshop wages no doubt that are happening in prisons and it's the biggest fortune five hundred companies like i said american airlines bank of america they're all involved in this was a really just modern day slavery i mean that is i don't dollar you know i thought they were only making license plates until i heard that b.p. actually to outsource prison labor to stage these photo ops of cleanups on the beach and i just couldn't believe that that was happening you know it's interesting you repeatedly hear. but the reason t

. >> american airlines says ridership was up in august compared with last summer in a sign of continuingsolid demand for air travel. american said that passenger revenue for every seat rose 3 percent compared with august 2012. that figure rises if airlines sell more tickets at high prices and fewer at discounted sale fares. the american increase, which also included the american eagle regional carrier, was slightly below increases at united, delta, southwest and us airways but still set a company record for the month of august. >> coming up a look at your forecast and this live look on this tuesday morning at walnut creek. >> tropical storm gabrielle has reformed in the atlantic and is approaching bermuda. the storm's winds are near 40 miles an hour right now. and that speed is expected to grow over the next two days. gabrielle is expected to bring a surge of two to three feet above normal tides to bermuda. the u-s national hurricane center says the storm is expected to pass by wednesday. we are noticing some clouds forthe east bay, some 80s. it will be cooler of course along the coast,

hundreds gathered at the site of the fallen world trade center to mark the moment when american airlines1 crashed >> reporter:silence. for the moment united airlines flight 175 hit the south tower. and at the pentagon, where american airlines flight 77 crashed at 9:37 a-m on september 11th, president obama laid a wreath and then spoke to family members of the 184 people who died there. >>our hearts still ache for the futures snatched away, the parents who would've known the joys of being grandparents, the fathers and mothers who would have known the pride of a child's >> reporter: pennsylvania, where united flight 93 crashed into a field near shanksville, a bell tolled after the name of each of the 40 passengers and crew members was read. on capitol hill. members of congress came together for a bi- partisan remembrance ceremony. the same way lawmakers gathered 12-years before in the aftermath of the attack to demonstrate >>everything changed on that saddest of mornings, and yet so much remained the same. i'm melisa raney reporting. >> reporter:firefighters battling the mount diablo fire

when you are on first class when people are walking through coach you let them know. >> american airlines if you go to like air new zealand it is all first class. >> somebody is special. >> i fly to san francisco on air new zealand. >> he takes the long way to san francisco. >> you are nuts. you are completely out of your mind. my point is going no where. >> i think it is the beginning too. after they save the $85 so many people doing that well here is another one for $150 and then $500 and before you know it it is $1,000 before you get the ticket. >> they need a rule that prevents people from crowding at the entrance. what is that about? why do you need to get there? there are no pillows, no blankets. >> you need the overhead space. that's the thing. >> then solve that problem. >> you can't retrofit the plane. >> then you have all of these people sweating and angry about getting in and it is like a scrum. >> it should be the ones who are at the back of the plane go on first. >> southwest airlines does that. >> they need a rule where you are not allowed to wear sweatpants. a lot of those

improving with american airlines to increase the land rent. colleagues can we take this same house, same call >> item 21 is a resolution chaufl the china airlines recently in a term ending in 8 years and 2 months. same house, same call >> item 22 is a resolution approving retroactively airports and with l i l with a city with a term of 3 years. >> same house, same call. >> a lease all the time with pelicano amendments to reduce rentals. >> this resolution is adopted. >> resolution to approve retroactively the community health services to provide services in an amount not to exceed 29 million. >> same house, same call this resolution is adopted. >> item 25 is a resolution to approve the district attorney's office to accept an expend amount for the purpose of implementing a legal educational advocate program. >> same house, same call. this resolution is adopted >> item 26 a resolution approving the public utilities commission with a contract not to exceed approximately 5 hundred and 21 thousand. >> same house, same call this resolution is adopte

. >> they took off from logan airport, and the call of duty was to alert american airlines that her planeas hijacked, and she stayed on the phone prior to the crash into the no. 9 world trade center. >> i would like to claim today the center and the naming of it. [applause] >> kmer i actually challenged me to a little bit of a ping pong -- the mayor actually challenge me to a little bit of a ping- pong, so i accept your challenge. ♪ >> it is an amazing spot. it is a state of the art center. >> is beautiful. quarkrights i would like to come here and join them san francisco

in tribute to the victims. 184 people were killed at the pentagon, both on the ground and on american airlines flight 77. >> todd m. beamer. >> in shanksville, pennsylvania, names were read for the victims of flight 93. the plane was heading for a target in washington, d.c. when passengers and crew fought back. in new york city, bells tolled and the names of all september 11 victims were read at ground zero. and two beams of light marked the spot where the twin towers once stood. >>> one bay area 9/11 memorial is known throughout the state. people driving on highway 24 honked their horns to pay respect to the lives lost on 9/11. this was just one of many tributes in the bay area today. >> reporter: carol haldr clirks and her husband visited the memorial honoring her brother. he was on flight 93. >> just seeing 9/11 anywhere, it reminds you of that day and the tragedy of that day and how so many lives were affected and innocent people hurt. >> reporter: in san francisco, firefighters lined up to honor their brothers and sisters who died. firefighters rang their bells at the same time the south

. >> flight attendant betty ong used an air phone to call american airline reservations. >> critical by as ong was repeatedly asked the same questions. >> for approximately 23 minutes, betty patiently told us she thought they were being hijacked because two or three men gained access to the cockpit and the cabin crew couldn't communicate with the pilots. >> at 8:25 a.m., boston controllers realized flight 11 had been hijacked. 13 minutes passed before they called the military's northeast air defense sector to intervene. >> fighter pilots at otis air force base in massachusetts were ordered to battle stations, but they waited for neads to tell them where to go. while they stood by, american airlines flight 11 crashed into tower one of the world trade center at 8:46 a.m. >> i was in an elevator somewhere between the 78th and 101st floor when suddenly i felt a drop by the explosion and then felt it plummeting. the elevator burst into flame. i began to beat at the flames, burning my hands, arms and legs in the process. >> we have a breaking news story to tell you about. apparently a plan

the merger between american airlines and us airways is facing headwind from one of its unions. flight attendants for american eagle-- which is owned by amr-- fear losing their jobs if a new airline is formed. yesterday, pilots, mechanics, baggage handlers and flight attendents from american and us airways rallied in washington to support the merger. the goverment claims the merger would reduce competition and is suing to stop the deal. thousands of tourists remain stranded in mexico following the aftermath of a tropical storm. 57 people have been killed by floods that hit central and southern mexico over the weekend. an estimated 40- thousand vacationers continue to wait for seats aboard outgoing flights --departing twice an hour. residents are bracing for the possibility of another storm this week. there's still plenty more to come.... conflict of dis-interest. bill moller tells us why its becoming harder for corporate america to find loyal employees.... plus..the indie films that are headed for the big time in hollywood. and...find out if traders think the stock market will ge

the new terminal service and american airlines and virgin america was designed by a world- renowned architecture's firm. originally built in 1954, the building underwent massive renovation to become the first registered terminal and one of the must modern and sustainable terminals and the united states. the public art program continues its 30-year legacy of integrating art into the airport environment with the addition of five new commissions that are as bold and dynamic as the new building. >> this project was completed in record time, and we were able to integrate the artist's early enough in the process that they could work with the architect said that the work that is completed is the work that really helps complement and instill the space as opposed to being tucked away in a corner. >> be experience begins with the glass facades that was designed with over 120 laminated glass panels. it captures the experience of being under or over clouds when flying in a plane. depending on the distance or point of view, it can appear clear for more abstract and atmospheric. the subtle colors change gradual

airways and american airlines are moving their planned messengrger date month back, giving each companyime to deal with the anti-trust lawsuit to block the merger, the trial is set to begin november 25th. the government says it will lead to less competition and fewer choices and higher ticket prices. >>> the international air transport association which represents as many as 200 carriers cut its profit forecast for the airline stre this year by nearly a billion to just under 12 billion. they blame slowing growth and higher fuel prices. but the iata sees blue skies ahead for 2014, predicting a rebound in profit to $4 billion, thanks to rising consumer confidence and lower fuel costs. >>> and if you are seeing more ads when you turn on the tablets and ereaders, there is a good reason for that. at the annual conference in new york city, they added big brands to figure out the best way right now to reach tech-savvy consumers. more on the digital shift. >> reporter: the mood at ad week is up beat, driven by a surge in digital, as advertisers are drawn to the advantages of targeting and measu

after two planes hit the world trade center on 9/11, a third plane american airlines flight 77 crashed into the pentagon causing part of the western side of the building to completely collapse, and this is a live look at the pentagon. president obama and the first lady will attend a private observance where family members to remember the lives lost there. and let's get a look at the national forecast, to see if the weather will be an issue for today's 9/11 services. meteorologist nicole mitchell joins us for that. >> the quick answer is overall we are not going do see that problem out there. what we are going to see is that we over the next couple of days will have sunny skies into parts of the northeast, and we are going to have dry skies as well. ten that's a little bit of good news. places like albany, at 92 degrees, we are going to see as we get to the mid wet, this is where temperatures have cool add little bit, but then we get into the oath recess a 60's, that front is also in northern parts of the northeast, we could see some chances for showers and storms. that's going to be or

this comes at a time that the mega-merger between american airlines and u-s airways is being scrutinized by the department of justice's anti-trust regulator.at a bankruptcy court in manhattan, judge sean lane said he is inclined to support amr's plan despite those merger concerns. gm rolled out new suvs to positive reviews. the new, larger and redesigned 2015 models include the tahoe and suburban.along wtih the pricier yukon, yukon x-l and yukon denali models.gm says the new models are more fuel- efficient and have a softer, more refined look. suvs are a major moneymaker for gm...sales are already up 22 percent this year-- dave thomas of cars.dot come says the new models will also add to the automakers profits. "no matter what people think of the look, these are really important models to gm. they're one of the few players in the full-size suv market, so they need this upgrade. the improved mileage will help, and obviously the new look will definitely help." the suvs go on sale in the first quarter of 2014. thomas suspects prices will be in line with current models - which start around $

it turned out to be american airlines flight 11. we now know it was mohammed atta piloting the plane toward the world trade center. it seems as if not one day has gone by as we look live at this emotional and stirring ceremony that continues and has every year since the one after that. every morning it's a morning of tears and tributes for these people. a somber and solemn ceremony as they remember their loved ones, the feeling of loss tinged by loss and sorrow and defined anger over what happened here over al qaeda and terrorism that hit our country. they have had the moments of silence. there were others when they hit the pentagon, and of course the two moments when the towers crumbled. they will be reading these names until 12:30. 3,000 names or so. the simplicity as these people read their loved ones and talk about those messages and for a moment reflect on the fact what we live through. here is one moment frozen in time of what happened on our air that morning. >> i think we must say a prayer and our hearts go out to everyone w

a survey of six north american airlines find 58% of all on board revenue is from booze, baby. selling beverages. 38% comes from food sales and 4% from everything else like head phones and movies. that's no surprise. the biggest revenue are the ones to vegas. shocker. >>> twitter, binge viewing. it's not new but it's more popular than ever. 88% of netflix users and 70% of hulu users stream three or more episodes of the shame show every day. we have all been there. don't lie to yourself. we have all been by ourselves with some time to kill. whether the family is away or we're single and got nothing to do. we want your most embarrassing binge-watching stories. maybe you didn't shower for four days. ville my own story. use #waytooshutin. the best answers later in the program. >>> still ahead, michael vick welcomes andy reid back with a heck of a run. he still can be electric. reid may have had the last laugh. >>> jimmy fallon, give me the wheel of fortune guy. we're giving him a chance at redemption. how he did at his fabulous prize. that's when "way too early" comes right back. >

them and return each airplane to service in as timely a manner as possible" u-s airways and american airlines agree to extend the merger deadline. each company will now have until january 18th to terminate the proceedings. the earlier deadline was december 17th. the news comes as the two airlines fight a u-s department of justice lawsuit that seeks to kill the merger. that federal trial regarding the lawsuit starts november 25th. if the deal does go forward it will create the world's largest airline. gm is receiving a ratings upgrade. moody's investors services is raising gm's corporate debt from junk states to its lowest investment grade. the car company lost status with ratings agency when it plunged into financial disarray 8 years ago. to improve it's credit standing now gm is buying back 120 million preferred shares from the uaw's retiree health care trust for $27 per share.the union received the stock after gm emerged from bankrutpcy. gm worked out the stock deal with the uaw during the financial meltdown. tensions are rising in bangladesh -- where protests have forced the shutdown of 30

a judge okayed plans by the parent of american airlines to exit with bankruptcy protection and go ahead with the plans to merge with u.s. airways. the merger is conten get on the justice department lawsuit to stop the carrier from joining forces with u.s. airways because it could lead to higher fairs and less competition. >>> well, it's almost check in time for hilton hotels on wall street. the giant hotel operator owned by the black stone group filed paperwork today to begin selling stock to the public. hilton plans to use some of the $1 billion it hopes to raise from the stock sales to pay down some debt. >>> well, we begin market focus with a stock that experienced sheer drops this year and again today. lulu lemon said they got off to a late start because of late deliveries and a recall. they are looking for a new ceo. investors didn't care the company beat estimates. the stock went down more than 5% to $65.29. mens warehouse having a tough day. the retailer cutting the full-year guidance after missing estimates. the company said it was hurt by one-time charges and an early easter. i

guestlogix says 58% of the revenue north american airlines collected in the first half of this year was for drinks, primarily alcohol. 38% was for food, and 4% was for things like in-flight movies, headsets or seat upgrades. >> in terms of liquor sales, you see certain destinations that definitely have higher sales per flight in those segments, like flights to vegas, on the way to vegas for sure there's higher average sales by almost double. >> reporter: in fact, the number one money making route in the continental u.s. is between detroit and las vegas, ringing up an average of $179 in drink sales every flight. >> i was on a flight to vegas just recently, last week. a lot of people, you know, getting it going early. >> reporter: ever been on one of those flights to vegas? >> i've been to vegas. one time i even got married over there. >> reporter: while many travelers complain about feeling nickel and dimed by the airlines, the truth is more people are digging into their wallets and spending while in the air. >> four years ago 7% of folks were buying at least one item on board. two years

column from the north tower of the world trade center revealing the precise point of impact of american airlines flight 11. left behind after the oklahoma city bombing keys, a shoe and toys from the on site daycare. >> this was an act of terrorism. >> reporter: from the suicide bomb attack on the uss cole, a smoke stained american flag and a life ring. and from atlanta's centennial park the phone where an anonymous caller alerted police that a bomb would go off, a call that came too late. >> 10 years later the terrorist screening center is the best it's ever been and 10 years from now it will be better than today. >> reporter: andrea mccarren, wusa9. >> the terrorist screening center may be best known for that no fly list. in fact, the director says a lot of folks are having a bad day at the airport and think they're on the list, but it's not so. only 7% of that overall database is part of the no fly list and less than 2% of those on the list are u.s. citizens or even legal residents. >>> in news where you live tonight we begin in montgomery county where one person is dead after a fire at a seni

the events there beginning 6:46 as a flag was unfurled at the pentagon that was struck by an american airlinesflight that slammed into the pentagon killing dozens there. the fourth plane, the one that sometimes is forgotten and that is a point of contention among the people in pennsylvania, is where our john terrorist rett is standing by. they have a special me moist now, brings us on the situation then and now. i think the families do feel a little bit forgotten, everybody talks about the trade towers and the pentagon, and then they remember flight 93 came down here. in shanksville, pennsylvania, i am going to stand aside, and joe our camera man will show you around a little bit. it is a bawl die here, just like it was 12 years ago. if you come to the left, you can see behind me, families gathering for what will be part of the national day of remember reasons, for them it will get upway at 9:30 eastern time, with a musical ceremony and then the have recalled itself will bedied in prison at 9:45. the reason for that is that that is the hour, exactly, that the hijackers had taken place, and the

the date set to consider the government's lawsuit to block the merger of american airlines and us airways. the 2 carriers want this resolved soon and like that date. the justice department wants the trial to start next march. it's a very complex case and the government says it needed at least a half a year to prepare. but the companies say, waiting that long could scuttle the merger that would create the world's largest airline. the justice department and six states say it would reduce competition and raise ticket prices. united airlines has been fined by the government. the carrier is said to have filed false reports about mishandled bags and for delaying refunds to passengers. the fine, 350- thousand dollars. fighting those pesky bank fees is easier than you may think. new research finds 44% of consumers have had bank fees reversed simply by asking. the most common reversals were overdraft charges..followed by annual fees and returned check fees. however, not all banks are quick to hit the brakes on charging customers. due to the rise in mobile and online banking, pnc and capitol one ar

american airlines gave chief nickel a $250 voucher, he turned that over to palo alto, since he was on official city business. >>> whether wild, ill tempered, and are amazingly good at avoiding traps. we're talking about feral pigs. homeowners are devastated by the damage they're causing. the homes are located in the henry ranch neighborhood in the hills above san ramon. nbc bay area's jodi hernandez with more on the pig problem. >> san ramon's henry ranch neighborhood is mobilized to ward off prowlers. the vandals wreaking havoc in the past two months give dirty a whole new meaning. >> every two or three days now, every night they come. >> these are the krillers causing so much damage many hefty and hungry wild pigs. one neighbor's surveillance camera caught them in action just two nights ago. despite a trap put on the front lawn to catch them. they devoured their midnight snack of insects and grubbs unfazed. >> they look at the trap and tear up the lawn. >> his brand new landscaping turned upside down. >> it only takes them a few minutes to do this much damage. they're just incredibl

. >> they took off from logan airport, and the call of duty was to alert american airlines that her plane hijacked, and she stayed on the phone prior to the crash into the no. 9 world trade center. >> i would like to claim today the center and the naming of it. [applause] >> kmer i actually challenged me to a little bit of a ping pong -- the mayor actually challenge me to a little bit of a ping- pong, so i accept your challenge. ♪ >> it is an amazing spot. it is a state of the art center. >> is beautiful. quarkrights i would like to come here and join them >> hi, i'm corn field and welcome to doing building san francisco, we are doing a special series, called stay safe, how you can stay in your home safely and comfortable, and we know that an earthquake is coming and there are things that you can do to reduce the effects of the earthquake on your home. let's take a look at that. >> here at the spur urban center on mission street in san francisco talking about staying in your home after an earthquake. i have guests today, pat buscavich and his dog, harvey and david, and both structural eng

the american airlines flight was on its way from from chicago to saint louis, when the passengers spotted smoke. coming from an overhead bin. firefighters put out the fire. no injuries were reported. we're 95-percent sure humans have caused at least half the climate change in the last century. leading to global warming. that's what scientists are saying in a new report. the report released today by the united nations predicts temperatures will rise between half-a- degree and eight- point six degrees farenheit this century. and polar ice is expected to melt raising sea levels between ten and 32 inches. activities like driving cars, running power plants on coal and oil, and burning forests. all contribute to global warming. the report was put together with findings from 8- hundred experts and more than 9-thousand studies. miami may be one of the cities effected the most, according to the report. it's expected to predict that by 2060. the raised sea levels will force a complete evacuation of the city. just ahead toyota issues a recall involving one of its best-selling models. and, still to c