so what we're looking to do is to improve leo and amina's on-line experience, and to do that, we plan to increase accessiblity and mobile friendliness. we also need to make really importantly functional updates, meaning things that we couldn't do on our old content management system, including making it easy to find information in a different kind of information architecture than what we were able to develop eight years ago, and we also have something really critical. while we have on our main site, i think some strong language accessiblity, and we do have accessiblity for people with disabilities, we need to bring all of our sites up to that kind of accessiblity standard, and we're even under a mandate from the office of civil rights, along with other districts across the country, to meet that standard. so i just want to tell you briefly about the process, and then, i'm going to turn it over to melissa to tell you about what's next. so exigy did one-on-one interviews. they looked for the kinds of challenges that our users face. they looked for the type of concerns that our multilingu

hasan's mother, amina, can now only stroke his picture. everyone is lost too much, hasan.he was handsome. he was very honest. and he was 19 years old. he had a plan for the future. hasan was a student, studying criminology, when he was stabbed. it's two minutes that changed hasan's life, my life, my family's life. police! stay where you are! police! 5am., west london, police burst through the doors. officers are stepping up trying to stop knives being used, but admit they haven't been able to stop knife crime rising. knuckle—dusters and drugs are removed from the house and a sword is recovered. there has been a significant increase of knife crime and that's what we are tackling and have been tackling over the last year or so. so it's gone up, and i think we should all be concerned about that. 26 people murdered by knives in london so far this year, including six teenagers, prompting this frank admission. i do fear sometimes that because the majority of those that are injured or killed are coming from certain communities — and very often, the black communities in london — i

hasan's mother, amina, can now only stroke his picture. everyone is lost too much, hasan. was very honest. and he was 19 years old. he had a plan for the future. hasan was a student, studying criminology, when he was stabbed. it's two minutes that changed hasan's life, my life, my family's life. police! stay where you are! police! 5am, west london, police burst through the doors. officers are stepping up trying to stop knives being used, but admit they haven't been able to stop knife crime rising. knuckle—dusters and drugs are removed from the house and a sword is recovered. there has been a significant increase of knife crime and that's what we are tackling and have been tackling over the last year or so. so it's gone up, and i think we should all be concerned about that. 26 people murdered by knives in london so far this year, including six teenagers, prompting this frank admission. i do fear sometimes that because the majority of those that are injured or killed are coming from certain communities — and very often, the black communities in london — it doesn't get the se