i'm going to talk to amy farley here. airports and worst airport when's it comes to delays. this is the annual performance survey, and amy farley is here with the results. good morning. are delays better or worse so far overall this year? >> this is good news for travelers so far this year. after years of watching delays go up, they've actually gone down this year. we have the economy to thank because there's less flights and less congestion, which means the flights are coming in on time. >> how do you go about conduct thg study? >> we take the stats from the bureau of transportation statistics. what we looked at were the percentage of flights that departed more than 15 minutes late from airports around the country. >> let's take a look at winners and losers. first of all, the most delays. the number one airport -- there's a new winner -- or i guess loser -- right here in our own backyard, newark. >> newark gets the ignoble honor of beating out chicago o'hare. newark has 30% of its flights departing late, which is a bit s

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here to tell us how to save some of the billions is amy farley, senior editor with "travel & leisure." welcome amy. you say wan of these fees can you avoid, really, is resort fees? >> the resort fee is something we're seeing at a lot of properties. not urban hotels. properties with lots of facilities they need to maintain, golf courses and tennis courses, pools, things like that. they'll charge you up to $12 to $26 a day, sometimes more than that. sort of blanket fee for services and amenities. including maintenance of their facilities, it will include access to the pool or the tennis courts. sometimes it's even a fee for delivering your newspaper to your door. you know, this is a blanket charge ta goes out to all customers but it's something that's negotiable. the key difference between hotels, airlines and maybe car rentals. with hotels you have a good negotiating sense this year, because they're looking for loyal customers. >> amy, too, here, and, really i cannot stand than we get charged for internet and wi-fi. especially in the nicest hotels. how can you avoid that? >> that is th