. >> amy thath thmatthews, i real appreciate it. why reptinting instead of buyin might save you money in the long run? . our main objective is to reach out to the customers that are falling behind on their payments. a lot of customers are proud and happy that bank of america actually has a solution to help them out. i listen. that's the first thing i do is i listen. you know what, what happened? what put you in this situation? we always want to make sure that we're doing i'll go through some of his monthly expenses, if he has a mortgage payment, if he pays rent. and then i'll use all that information to try and see what kind of a payment he financially can handle. i want to help you. bank of america wants to help you through this difficult time. when they come to you and they say thank you aj, for helping me with this problem, that's where we get our joy from. y od bicycle, what are we waiting for? the flowers are blooming. the air is sweet. and zyrtec® starts... relieving my allergies... 2 hours faster than claritin®. my worst symp