. >> i first met andrew morton when he first came to st. i worked at that time. >> he said, let's set up an interview. i said, andrew, you can't drew diana, how can you do that? you can't go near her. and there was james sitting there, and i said, but you can. >> i would take a little cheap tape recorder, and then i was initially going to ask the questions. and she just snatched the paper out of my hand with all andrew morton's questions on. it was like a floodgate opened. everything just came out. >> diana was establishing the fact her marriage was a wreck. that no one in the royal family cared for her. she self-harmed. she would stuff herself with food and then make herself ill. >> she was sharing her innermost personal secrets. she was risking it all, not knowing where it would lead. >> just imagine how tortured diana must have been to get to this place. >> she hadn't considered deniability. so we had the idea of getting friends to give interviews and use those as cover for diana's story. the title of the book became "diana, her true stor