piercing a window and that killed passenger jennifer reardon, what a sad story. she had two small children that she left behind. tim mcginty, a texas firefighter andrewam helped to pull her back through the window. they tried valiantly to save he her. >> i felt a calling to get up and do something, stand up and act. anyways, at that time, i went to the rear of the plane. what took place back there, i'm going to leave out of respect for her family, i'm going to leave that alone. >> martha: what an incredible hero that man is and the others that helped him put the rest of the passengers, some of whom were struggling to pay for internet access. try to picture yourself doing that. as the plane is descending, so they can get a text message out to say goodbye to the people that they love. they have pilot tammie jo shults, who was one of the first female navy f-18 fighter pilots to thank for making it home. listen to this pilot and the captain of this plane as she brought this plane in. >> martha: it's no surprise to this woman who is sitting here with me tonight. linda maloney, she's a former friend and -- former combat pilot and friend. when you listen to