. >> the guy was a big dude, and there was just two camera men and me >> there's andrew rosenthal. >>ndrew owns l.a. dog works. this pet care place in l.a. that has everything from boarding, grooming, training, and a bunch of other things. i love the business model, and i love anything to do with pets, but andrew, he was a complete maniac he hated everyone. >> the only reason my partner is alive is because murder is illegal. >> he is going to get fired anyway >> why is that >> because i [ bleep ] can't stand him. >> in the first day of filming, people typically are on their best behavior, but the really crazy ones i think they have zero awareness i remember andrew rosenthal being very aggressive within us five minutes of being there. he was aggressive with me. >> i can make this business work with or without you. >> and his employees >> i'm not going to put up with that jesse failed miserably he wouldn't listen to a [ bleep ] thing i said i don't have to ask him time and time and time and time again e-mail me the [ bleep ] schedule just do it >> that's a waste of [ bleep ] >> anger an

and then there's andrew rosenthal. [ laughs ] andrew owns la dogworks, this pet care place in l.a. thatas everything from boarding, grooming, training, and a bunch of other things. i love the business model and i love anything to do with pets. but andrew, he was a complete maniac and he hated everyone. the only reason my partner is alive is because murder is illegal. he's going to get fired anyway. lemonis: why's that? because i [bleep] can't stand him. in the first day of filming, people typically are on their best behavior, but the really crazy ones, i think they have zero awareness. i remember andrew rosenthal being very aggressive, but then five minutes of being there, he was aggressive with me... i can make this businesses work with or without you! ...and his employees. no. i'm not going to put up with that! jesse failed miserably! he wouldn't listen to a [bleep] thing i say! i don't have to ask him time and time and time and time again! e-mail me the [bleep] schedule! just do it! that's a waste of [bleep]! anger and yelling and screaming don't make anybody want to come to work ear

i like the product and i like the process, the biggest problem here is how its abusive owner andrew rosenthal handles his employees. >> email me the [bleep] schedule! just do it! >> i'm gonna try to improve the owner and employee relationship before it's too late. >> i don't have to ask him time and time and time and time again! he doesn't care! >> my name is marcus lemonis, and i fix failing businesses. i make tough decisions... i will not do it if you're managing the people. and back them up with my own cash. it's not always pretty... first time you ever emptied out poop? but this is business. i do it to save jobs, and i do it to make money. this is the profit. la dogworks is an upscale dog boarding facility located in the heart of hollywood, california. >> you're stinky dogs. >> founded by andrew rosenthal in 2004, this 24-hour full service center with 36 employees has everything from grooming to training... >> sit. >> in a state-of-the-art indoor dog park. this business generates $1.3 million a year, but recently, their numbers have started to tumble. sloppy business practices... >> i don

. >> and then there's andrew rosenthal. he owns this pet care place in l.a. that has everything from boarding, grooming, training, and a bunch of other things. i love anything to do with pets. but andrew he was a complete maniac and he hated everyone. >> the only reason my partner is alive is because murder is illegal. >> in the first day of filming, people typically are on their best behavior. but the really crazy ones, i think they have zero awareness i remember andrew rosenthal being aggressive within five minutes of being there he's aggressive with me? >> i can make this business with or without you. >> and his employees. >> i'm not going to put up with that he wouldn't listen to a [ bleep ] thing i said i don't have to ask him time and time and time and time again e-mail me the [ bleep ] schedule just do it >> that's a waste of [ bleep ] time. >> anger and yelling and screaming don't make anybody want to come to work early and stay late. and the goal is to get people to want to be attached to the business not to run as fast as you can away from it that br

i like the product and i like the process, the biggest problem here is how its abusive owner andrew rosenthal>> email me the [bleep] schedule! just do it! >> i'm gonna try to improve the owner and employee relationship before it's too late. >> i don't have to ask him time and time and time and time again! he doesn't care! >> my name is marcus lemonis, and i fix failing businesses. i make tough decisions... i will not do it if you're managing the peopl