i did during the first 60 days, the first couple weeks was an orientation that i received from andy zanoff, and that was very helpful for me to kind of get a lay of the land of what was happening. and we selected a section chief, neil tangalini, and we were providing some budget support with the chief, data gathering and research, and some of the immediate needs working with the e.m.s.a. and we got some ambulances on board and permitted, and as you've heard, the level one ambulance e.m.t. process. also in that time, we had the heat emergency, and i think i have a little bit of information in the e.m.s. report around that. i've gotten some orientation into our new station 49, a.d.f., and working on the pride parade preparations. i would like to identify the issues that need to be addressed in the e.m.s. division, and working and conducting 101 interviews with the members, having small group discussions. and looking at the data, and looking at what additional data needs to be reviewed, identifying the gaps, investigating those further, prioritizing the issues and then deriving solutions. and