we were just hearing from anne bulford, the bbc‘s deputy director—general.ony hall. we will stay with this for now. i do not believe that the bbc is an organisation where we have gone out and said, because it is illegal to do so, that is a woman, we will pay higher less to do that job. i do not believe that is the way we operate. to go back to the case of carrie, she was being paid less. i have said already that the grievances, the mistakes that the grievances, the mistakes that the grievance procedure has found, i accept grievance procedure has found, i a cce pt we grievance procedure has found, i accept we are wrong and i'm sorry about that. that was a big failure of management, wasn't it? the systems were not in place to deal with that. no, and i think... are you it wasn't a failure of management? what i am saying is, for me, management is always about learning and listing. this is why anne and i began a process two years ago. james harding also looked at theissue ago. james harding also looked at the issue of top talent pay in the news because we knew we