ev : at the anne frank house, visitors lea j the story of eigs who, in 1942, went into hiding. they went behind this secret swinging bookcase, into the attic above a shop, and hid almost silentl. among them was 13-year old anne, whose journal has inspired millio of people. you'll see how anne's father, otto, tracked the progress of the allies after d-day. and pencil lines tracking how anne and her sister were gwing up in hiding. ec anne's room is stillated with photos and magazine clippings showing the idols, dreams, and passions of a3-year-old girl. a small window letting in a splash of the outside world lifted her spirits. thenfateful day, the gestapo came. all eight were deported, sent eas c to concentrationps. only her father survived. anne died just weeks before the end of the war. her handwritten diary inires visitors, and her book has been translated into 70 languages. visiting the anne frank house humanizes the horror of the hocaust through the story of just one of six million victims.

not only in the woods we see it in a lot of different venues, museums, the anne frank house in europe. you see venues popular using this method to manage the dema demand. >> people that don't know there is a fee and end up turning and trying to find parking. >> we are already talking with sf travel and the various folks in the tourism industry to make sure folks would understand this is how you make the reservation. we would have paid staff in the initial pilot for the customer service for a good experience. if you didn't have a reservation you would be advised where there is a reservation available and we would help you on the spot. >> a campaign to reach people from all different countries around the world? >> absolutely, sam. we had a similar situation where the north parking lot on the golden gate bridge. the golden gate bridge is probably the only thing more famous. that north parking lot is now closed for a number of weekends only open to to your buses. the bridge authority runs that and work with sf travel and do signage to make sure residents have known that. part was to relie