. >> anne keenan looks especially excited, 41 years old from richmond, virginia.same look for as long as she can remember and is thrilled for the opportunity to get a brand-new style. let's listen to her story. >> you're so excited. i saw you hitting your father. >> over and over because he didn't want to come with me this morning. i told him maybe i would get picked for a makeover. >> so you wanted it. tell me exactly what you want. you told me you're in a rut. >> yeah. i've had the same haircut for a while. i've tried to do something different, but i never know just what i want to do. but i know i want something different. >> i know your husband is watching live. hello. any message? >> just wait till i get home. >> oh, anne, anne, anne. anne is here with a whole brude here. her parents, her aunt and her kids. keep the blind folds on till i give you the green light. here is anne keenan before let's see the new you. >> whoa! >> take off your blindfolds. >> whoa. that's different. >> turn around. you look hot. spin around here. >> oh, my god. >> you look gorgeous.