>> look, we hired anton delucas to do a complete investigation and we'll learn from that. we definitely are moving to a culture focused on the consumer, that is focused on the customer and focused on high quality and safety and that's my direction and what we're doing today. >> the known families and consumers deserve more specific answers to you today. there were many questions you could not respond to. don't they need more now from you? >> as soon as i have the information, that's why we launched an internal investigation. remember, we are looking at something that happened over more than a decade and it's a very complex situation. we need to make sure we have the facts and we won't sacrifice accuracy for speed. when we have that information, we will share with the regulators, with the legislators, with the customers. we will do that. >> could you say more today? >> i could not. >> ms. barra, you were head of quality back in 2011. for that you were head of engineering. how could you not have been aware of the defect? if you really weren't, are there other defects you are

attorney anton deluca is to conduct a thorough investigation. have received updates from him and he tells me he is well along with his work. he has free range to go where the facts taken, regardless of outcome. the facts will be the fact. my leadership team and i will do what is needed to help assure this does not happen again. we will hold ourselves fully accountable. however, i want to stress, i am not waiting for his results to make changes. i have named a new vice president of global vehicle safety. a first for general motors. the top priorities to quickly identify and resolve any and all product safety issues. tasks not taken on this alone. i stand with them and my senior leadership team stands with them as well. we will welcome input from outside of gm from you, from our customers, our dealers and current and former employees. of recallsround demonstrates just how serious we are about the way we want to do things at today's gm. we have identified these issues and we have brought them forward and we are fixing them. to keepsked our chain st

we've hired anton delucas to do that. there are no holds barred in the investigation that he does and we will hold ourselves accountable. finally, we will be transparent as we learn anything that we can bring forward that is going to improve the safety of our vehicles and make the whole industry better, we will definitely make sure of those things and we will be transparent. >> a moment there when congressman barton said that what you were describing, he didn't seem to be getting the information that he needed. you say you want to be transparent. that doesn't sound like you made much head way in there when the congressman is saying that the former chair of the committee is saying that's not true. >> i think people, there's very technical engineering terms. i think the important thing for people to understand is we're going to make sure all of the parts and subsystem on our vehicle and the entire vehicle is safe, meeting its performance, meeting all the aspects that are important. that's what's important. we are holding ou