applachian power crews were on the job, assessing the damage and attacking the problems they found brought down many tree limbs, and power lines in neighborhoods throughout the region, including roanoke's raleigh court. aleta delaplane: actually at 3:45 we woke up to a transformer exploding. it was big green arc light in the back it was amazing. it was kind of cool. and then the power went out. and then it came back on. and then it went out again, so i think we've been without power since 6:45 this morning. when the electricity went out, so did aleta delaplane's heat. but she and a neighbor were making the best of their day without power, sitting by the gas fireplace. and when we left at midafternoon, they were waiting patiently for an appalachian power crew to arrive. live in roanoke joe dashiell wdbj7. when will power be back on. that's the question many of you want to know. joining us now is teresa hall appalachian power spokesperson. first of all how many customers are without power right most of the outages? teresa: more than 29 thousand are without electric service. the most severely

applachian power crews say one of the biggest challenges with this recent storm is the ice. it developed on trees bringing down powerlines. officials say at one point close to 50 thousand customers lost power throughout our region. some of the areas hardest hit include the roanoke valley and crews have been working since this morning to restore power. they say rural areas and other neighborhoods make take longer than others. 14:10:30 depends on the situation. if it is just a wire down then we have to isolate it. take the switch off and isolate it. if you can get a bucket truck to it, it is a real easy fix. if you have to get into back yards and climb a pole it takes longer calling in contractors to help. currently internal crews are doing what they can to restore power. new tonight at 11 ... if you're planning on boarding the class j-611 steam locomotive in roanoke this spring ... organizers say do not wait to purchase your tickets ... because they are selling fast. walker nelms with the virginia after the first day of public sales ... 70-percent of the seats on the trip to r

let's check in now with applachian power's spokeswoman teresa hamilton hall. she joins us live by phone.teresa, people's power restored?is a cold front will cross through the ohio valley today andtonight...then will dissipate over the mid atlantic region bythursday morning. high pressure builds in behind the front andwill cover much of the eastern united states on thursday. a lowpressure system in the upper mississippi valley friday will moveeast across even though roads are in much better shape this morning than they were yesterday morning, there are still a few hazards to keep an eye on as you head out the door today. meteoologist taylor kanost this morning in roanoke county. thanks to the warm conditions yesterday, city and vdot crews were able to get a lot accomplished yesterday. most major roads have been cleared of all of the trees that came crashing down tuesday morning. along with that, most roads including secondary neighborhood streets appear to be clear of snow at this point. however, we aren't completely out of the woods just yet. temperatures are e

here's a look at applachian power outages for customers right now. roanoke and franklin counties have some of the highest outage numbers. crews are working to bring back power roanoke, as about 45-hundred are in the dark across the city. it could be until friday before the lights come back on for some. dominion virginia power says hundreds of people in the alleghany highlands are expected to get power back by midnight. at last check in danville, 150 customers in the piney forest road area still did not have power. crews hope to have it restored by midnight. many people are wondering how to stay warm in the wake of all of these outages. w-d-b-j-7's khiree stewart is live on the wdbj7 weather deck with the do's and don'ts of heat melissa, roanoke is on the outage map, so officials want to safe and comfortable until those power comes back on. "the tv was on, and all of a sudden at 6:49, no more cable, no more tv, no more internet." "just came over here opened the shop and there was no power over here either." with cold tonight, it has many people thinkin

applachian power crews were on the job, assessing the damage and attacking the problems they found but the layer of ice brought down many tree limbs and power lines in neighborhoods throughout the area, including roanoke's raleigh court. aleta delaplane: actually at 3:45 we woke up to a transformer exploding. it was big green arc light in the back. it was amazing. it was kind of cool. and then the power went out. and then it came back on. and then it went out again, so i think we've been without power since 6:45 this morning. appalachian power crews have been out trying to fix all the problems they know about. a spokesperson with the company says repairs will continue today, and asks that people be as patient as possible. we are waiting on information about a house fire in bedford this morning. these are pictures a viewer on facebook sent us. according to that viewer, people were inside, but were able to get out ok. more information skies turn partly sunny today with a high around 47. we'll see 60s by the weekend. skies turn partly sunny today with a high around 47. we'll see 60s by th

applachian power crews were on the job, assessing the damage and attacking the problems they found but the layer of ice brought down many tree limbs and power lines in neighborhoods throughout the area, including roanoke's raleigh court. aleta delaplane: actually at 3:45 we woke up to a transformer exploding. it was big green arc light in the back. it was amazing. it was kind of cool. and then the power went out. and then it came back on. and then it went out again, so i think we've been without power since 6:45 this morning. 10-thousand people without power in southwest virginia. the hardest hit areas are roanoke county and franklin county. coming up later in this morning's newsmakers segment, we'll talk with teresa hall from appalachian power about when the lights might come back on. it was a close call for a henry county family after a tree fell on their mobile home. wanda morgan says her grandson was sleeping on the couch where the tree fell, just moments before it happened. she says her family heard what sounded like a frieght train and then a big boom. they do not have home insur