from apple tech users. >> after apple's announcement about the solution to fix the i phone before ispoke to several technology analysts who attended the event and many of them say apple did the right thing and came up with the right solution. >> it seems like a reasonable solution or options to think it would also serves to explain the situation. for any prospective customers. >> bottom line is think that their solution was what they should of done. >> if you look at what everyone was hoping for nobody really thought a recall was happening at the midpoint it's not nearly widespread enough to make a recall. but within that people are sent a solution get out a case and they did that. >> reporting in cupertino kate thompson kron 4 news. >> lot of apple users the news is a relief even if the solution is low-tech. >> people are going to buy these things anyway as they've always got a cover case of you drop dead it's a little protection. this is all it takes its a great solution as far as i'm concerned. >> they keep trying to make a better in your the disney to make it sturdier. >> at loc

money because it is from apple. >> people will pay the money because it is apple. it is the cool product to have right now. no question about it. i'm sure everybody else in the consumer electronics sphere of things would love to emulate that brand success. >> susie: thanks a lot, scott. and that's scott gurvey reporting. >> thanks. >> susie: well, it's an interesting view turn on wall street today, tom, with the dow coming back on the positive. it will be very interesting to see what happens. we were just talking about apple, if that sets the tone for trading tomorrow. >> tom: absolutely. lots of positivey. and negative around yahoo. among those things we'll get to in tonight's "market focus." it is the peak weak for earnings, giving the markets plenty to digest. a weak start to the day thanks to a series of revenue misses and a drop in new home construction gave way to afternoon buying. in addition to apple, after the close, yahoo's profit edged past estimates by a penny. but revenues were lighter than expected and the company saw online display advertising weaken

today was can i get a new apple iphone 4?he answer, no probably not for a couple of weeks. 3 million iphone 4 sales in three weeks not enough to keep some people from complaining about the antenna. today steve jobs took time to comment himself. this apple store said it will be about two weeks before it can sell you a new iphone 4. the phone is that popular. its signal is the subject of some controversy. enough that apple ceo steve jobs says this -- >> we are not perfect. we know that, you know that. phones aren't perfect. >> reporter: part of an unusual news conference for apple where jobs, while apologetic offering refunds to unsatisfied customers and free iphone cases to new years, was also defiant, claiming that all cell phones have signal problems if you hold them a certain way. >> let's take a look at what happens when you hold it in a totally normal way. you can see the bars right there it's got five bars. >> reporter: raises the question, would all of us be here to talk about this if it were any other company? >> i thi

in the memory of most apple watchers. c.e.o. steve jobs saying he knows some of the three million buyers of the new apple iphone-4 are not happy. but he also said he thought the complaints of reception problems were overdone, calling it antenna-gate. jobs said customers who buy the rubber-like bumpers which seem to eliminate the problem can get refunds through the end of september. but apple can't make enough bumpers fast enough so it will also offer buyers a free case. those still not satisfied can get a full refund on their iphone. "consumer reports" helped turn antenna-gate into a full-blown crisis for apple, when it declined to recommend the new phone to its readers. senior editor mike gikas doesn't think today's announced remedies go far enough. >> we have confirmed that whenever, you know, flesh touches the lower left side of the phone, right here, the signal's going to drop significantly and that could mean dropped calls for a lot of users and that... we consider that a flaw. we left it up to apple to address the p

but of the problem in working out who is working with apple, apple seems to have its suppliers locked into this almost murderous code of silence. basic many we have to break open the latest iphones and ipods to see who is actually in there. >> there is a lot of reverse engineering that happens with this product launches with the iphone and ipad. how can investors be sure that an investment is in fact an apple supplier? >> it is tough, you know. as you move forward, apple is notoriously secret. and like a lot of major technology builders, it will change its suppliers. outside of the prototypes, it is a really, really tough call. i would say as we get closer to apple launches, some of this information tends to get to websites and to the street.com. so investors need to be checking those sources to find out what is coming next. >> tom: you have been checking with those sources, and you found three players inside apple products. beginning with sky works solutions, none for making chips for cell phones. the stock close to $19 a share. clearly has had a nice rally in the last 12 months. >>

solution kate thompson has the reaction from apple's headquarters a lot of cupertino. >> after apple'snt about the solution to have to fix the i phone for crystal to several technology analyst who attended the event and many of them say apple did the right thing and came up with the right solution. >> seems like a personal perfectly reasonable action for consumers about an i phone for it. it serves to explain the situation for a prospective customers. >> i think it is if you look at everyone was hoping for nobody wanted to recall to the midpoint it's not nearly what enough spread to make a recall but, within that people sang a solution about a case and they did that. >> report and cupertino craig thompson kron 4 news. a >> kimberly tells us how you can get your free bumper or refund from apple. >> the good news is that every user who buys the i phone 4 through september 30th will be able to receive that free case for the device. the some bad news apple doesn't have enough gompers for the 3 million i phone for users up and sold. the company is working with third- party vendors to provid

apple it apple. thank you, molly wood. >>> computer giant hewlett- packard is planning to close its campus in cupertino. several thousand employees will be transferred to ph's palo alto headquarters. the move will happen over the next two years. cupertino's mayor says this announcement is a blow to the city which gets tax revenue of course from hp's operations. >>> a rally is planned monday in walnut creek in support of former bart police officer johannes mehserle. he of course is waiting sentencing on an involuntary manslaughter charge for last year's death of passenger oscar grant. mehserle said he accidently pulled his gun instead of his taser. the main organizer of the event promoted it on facebook. the rally will take place from 2:00 to 5:00 outside the superior court building. >>> there is a suit against the menlo park fire district. it says firefighters should get overtime for work related tasks before their shift begins. those tasks include going to other fire stations to pick up uniforms and

a lot of stake for apple today.eporting live, ktvu channel 2 new. >> a group of disabled activists are going into the fourth week of state budget cuts. they set up a city they kaw it arnieville after schwarzenegger. many live in tends, severe disability, they rely on state funded to help with their care. they are anally -- angry, -- in a protest targeting the republican candidate for governor. >> shame on you. >> these nurses protested outside whitman's home yesterday. the nurses union which has endorsed jerry brown says the announced plans to lay off 40,000 state employees and streamline labor rules would affect nurs as well. but not all nurses agree with that. >> she didn't even care enough to vote for 27 years. that tells you how vested she is in the politics of california. >> i think it is unfair to target whitman because she said 30,000 jobs be lost, that she means the whole state. she's not paying nurses and our state needs to cut back spending. >> shame on you. >> meg whitman was not at home. she was campaign

apple sold six iphones a second. and then, a few complaints spun into the company's worst image crisis in years, spread virally on the very devices apple created. >> i have my new apple iphone here. >> you see the bars right there? there's no bars. >> i'm going to pause right here. bars begin to go right back down. >> as you can see, it's got full signal. >> and the bars drop. >> the signal will drop to nothing. >> reporter: as jobs pointed out, it is possible to strangle the cell signal out of many phones, but according to consumer reports -- >> we've never seen it on a phone this strong. >> reporter: -- before the flap, they gave the iphone glowing marks, but refuses to recommend it until they fix that flaw. jobs acknowledged the power of that today, but at the same time, tried to put the complaints into perspective. >> we think there's a problem, but we think it's affecting a small percentage of users. we care about every user. and we're not going to stop until every one of those is happy because what the data say

apple didn't do anything immediately that caught this firestorm to get louder.his morning he told pr nightmare named they called it attending gate. the press conference look lot like steve's keynote speeches last about an hour-and-a-half starting with the good news. then moving on to an apology in which the ceo says the company is embarrassed that consumer reports will recommend its foam and apple was to do everything it can earn back the trust for its users. >> to pick ourselves up, we figure out what's wrong and try harder. and when we succeed the reward us by staying our users. >> he went to the store today and what happened? in >> cloyingly told me today the working of the fine details in a free cases yet a lot of it might happen on line of work and have to find out about that in the coming days. the app store employees are more than happy to tell you what they know they find things out on the need to know basis. you can see the entire press conference now live on our web site at www.kron4.com. >> what to the experts think of apple solution to this kron 4 ka

this has been a long week for apple.berg report has a senior engineer reportedly claiming he told apple ceo steve jobs about this antenna issue before the iphone 4 release and consumer reports is not recommending the iphone 4 to its consumers. and so this is where we are today. apple has called a press conference, unusual to say the least. we are live at apple headquarters, and in hours they are going to hold that conference at 10:00. they have come under fire from customers, experts and even been sued since the iphone 4 was released. it has had antenna issues. for those of you unfamiliar with the phone the antenna wraps all the way around it and if the left hand corner is covered signal strength drops dramatically. experts are telling us the bumper wrap around the entire phone and eliminates most of the problem. so today will apple offer free bumpers to customers who have already purchased a phone? will apple apologize? both, or nothing even close? >> steve jobs can do magic. if he does the magic at this conference and

the apple blossom has apologized to -- the apple boss apologize to users. and regulations against illegal gambling. welcome to bbc world news. coming up later for you -- why was george clooney in court today? it had nothing to do with a movie. and remembering the dolphin. he was loved by many, and an audience to some. -- an annoyance to some. hello and welcome. the u.s. president barack obama has welcomes bp's success in stopping the oil leak in the gulf of mexico. he told reporters it was undoubtedly progress. new research is being done to determine whether the leak can be shut down without new leaks of peering. >> is this the moment the stain of the oil spill starts to vanish from the borders of the gulf of mexico? 1 mile down, this is how it looked last night. the leak gradually being turned off, until the flow was cut to just a wisp of oil. news, but president obama warned americans to be cautious. >> one of the problems is that when the oil stopped gushing, everyone feels like we are done. and we are not. scientists are doing a number of tests. what th

this is apple reacting to news as opposed to making it. >> tig of dreams and -- >> reporter: even apple co-founder steve has spoken out against iphone 4 telling the dutch journalist, quote, i think at&t's dead zone has been extended with this new phone. apple with all the control over product and message is not used to being the butt of the joke. >> i got the iphone and then the new bigger iphone. >> reporter:s on the "daily show" and jabs from the normally very stayed and uned a adventurous consumer reports from ch not now not only said they couldn't recommend the phone but tongue in cheek suggested the answer from the so-called death grip lay in using a strip of duct tape. >> however, it does spill the look, don't you think? >> you know that probably hurt apple's feelings. whatever we hear we're going to hear it here at 10:00 a.m. will it be steve jobs, will it be someone else? we don't know. we will have coverage and scott budman will have the full wrap-up today at 5:00 and 6:00. >> thanks for the update. >>> i'm glad you bring that up. nbc bay area news is the only station with a te

at least according to apple.s how some outside the apple store -- that's got some outside the apple store feeling sorry for the tech giant. >> they pick on them. >> reporter: to a certain extent, cnet's brian fong agrees. >> now that they are so big and mainstream they have to answer to a lot more voices that they haven't had to before so now that apple has finally showed one of the first chinks in their armor, everybody was ready to gatt it. >> reporter: it's aching in their armor that jobs says they have known about for a while. >> we knew that if you gripped it in a certain way, the bars are going to go down a little bit just like every smart phone. >> reporter: he did provide examples of similar phones with the same issues and called it a challenge for the whole industry. but it's something he failed to mention at the iphone 4 unveiling weeks ago. >> this is part of brilliant engineering which uses the stainless steel steel band as part of antenna system. >> whoo! wahoo! [ applause and cheers ] >> reporter: s

apples and engineering was so brilliant it will not recommend iphone for.ng a press conference they could announce a recall but analysts say would cost the company won acclaim $5 billion so recall is not likely. they could stick to their guns saying is the phone a different way or by case that was a may be. they might highlight the software updates. until now they say it's been showing more bars and you actually have making the reception problems in worse than it does analysts say that is likely. some speculate free bumper cases they cost $30 in the store but only about a dollar to make the completely cover the phones metal rim we bought one tested it and yes that greatly improves reception. it's almost as it was made for that. >> the problem with the iphone is having a fact on a couple stop kron 4 caught up with tax analysts who explains what's going on >> if they lost 4 percent this week which is significant which had some strong days in the market this week they have been going the other way. part of the uncertainty is that they don't know what they can

will apple apologize? antenna problem is not that great and the other problems all are consistent with other problems that happened with early iphones, the issue that is driving this is apple's missouri handling of the problem, their attempts to cover it up and mislead and that is what is driving a certain amount of frengzy with apple at the wrong side of that frenzy. >> reporter: yesterday to make matters worse new york senator charles shumer sent an open letter to steve jobs calling for a free fix to consumers and, i believe it is incumbent for apple to address this flaw in a transparent manner. the press couches is scheduled for 10:00 here in cupertino we will be dher and monitor this morning's buzz about the latest press conference. live from cupertino this morning, jade hernandez, ktvu channel 2 news. >> 5:37. it is going to be a little more complicated and possibly more expensive to carpool across the golden gate bridge after today. beginning on monday carpoolers will no longer be allowed to pay cash

apple fred -- apple's iphone has dominated the industry. >> you can help me out. if you were on wi-fi, if you could just get off. [laughter] even the launch did not go according to plan. -- even the month did not go according to plan. >> here is the problem some users have found a grip their fund like this, reception starts to melt away. abel's response -- do not hold your fun that way or use plastic to deal with the problem. sales have not suffered so far. at the main london store, customers have been told they will have to go on a waiting list to buy one. >> reception does. you hold it -- but other fund has five bars, 3g. this one is fading reception. >> my daughter has and i found. it has not affected me. >> you are happy with it then? >> yes. >> steve jobs made a surprising admission. the iphone 4 was not perfect. it dropped more calls than the previous version. he said other funds at the same signal problems, but apple would add a free case or a refund. >> we are not perfect. we know that. you know that. and phones are not perfect. but we want to make all of

on inside the apple headquarters. he is taking questions from the media. a lot of media from all over the country want fog know what he was going to do to fix the problem. he says the answer is free bumper cases for anyone who owns one of the new iphone 4's. you start applying for them on monday but there was more than that. people provided entertainment and it was at the media for hyping antenna gate. ♪ ♪ >> we're not perfect. we know that. you are know that. phones aren't perfect either. >> and with that jobs showed videos of other phones including the blackberry and samsung showing they fl problems with antennas, too, depending on where you put your hand. he says apple was picked out because the spot is easily spotted because a gap in the casing. the stainless steel case sitting antenna on the phone. he says .355% of phone owners have complained. he says it's minimum reconcile and he has solution. >> let's give everybody a case. we have a bumper case here. we want to give everybody a free case. every iphone user is

on inside the apple headquarters. he is taking questions from the media. a lot of media from all over the country want fog know wh he was going to do to fix the problem. he says the answer is free bumper cases for anyone who owns one of the new iphone 4's. you start applying for them on monday but there was more than that. people provided entertainment and it was at the media for hyping antea gate. ♪ ♪ >> we're not perfect. we know that. you are know tha phones aren't perfect either. >> and with that jobs showed videos of other phes including the blackberry and samsung showing they fl problems with antennas, too, dependin on where you puyour hand. he says apple was picked out because e spot is easily spotted because a gap in the casing. the staiess steel case sitting antenna on the pne. he says .355% of phone owners have complained. he says it's minimum reconcile and he has solution. >> let's give everybody a ca. we have a bumper case here. we want to give everybody a free case. every iphone user is going to get a fre

short walk from the home of apple ceo steve jobs. even tonight, despite the uproar over the reception problems, people were still buying. gill g era rdo just got his phone yesterday, he came back today to see if there's a fix to the problem. >> it's best if they come out and understand the fix to the problem. >> reporter: that's why a number of people are awaiting a news conference tomorrow at apple headquarters in cuperti no. >> i think it's important that they come out and acknowledge there's an issue. i think that's what consumers are looking for. >> reporter: today >> reporter: the wall street journal and bloomburg are reporting that apple engineers were aware of antenna risks a year ago. but jobs liked the design so much that apple proceeded with development. however, the problem caused the consumer magazine to not recommend the product. >> tomorrow what they can do is provide a rubber bumper, some kind of fix for the antenna. >> is that enough? >> it would have been if they did it right at front. >>. we might end up throwing ap

a little slow but one of 4 percent this week which is significant for apple.e had some strong face the market this week is the kind of going the other way. nobody understands what they're going to do it but that might cost the company. there's a wealth real threat for apple financially dublin $40 billion in bank they're very strong company, but there's speculation that the root of the case with iphone are they recall the iphone, or are they going to sell these cases. there's a lot of uncertainty in the market reacts to the stock of pressure. we have additional resources on the iphone for problems on our website to click on the tech report link under news at the www.kron4.com. the quake hit around 2:00 in the morning our time about 5:00 in the east coast at 3.6. though set in the maryland area but no reports of damage or injuries. his news around the bay fire fighters are suing for overtime hours the hours isn't the of uniforms and gear before picking up their shares. the lawsuits filed just today and the firefighters say the district refuses to pay them for th

hours a way friday apple's latest iphone. the word you definitely won't hear from the silicon valley giant. >>> one of the biggest commutes. we investigate what caltrain is doing about the new safety concerns on the bay bridge. >>> good friday morning, everybody. thanks for joining us. i'm brent cannon. >> i'm laura garcia-cannon. a sneak peek from meteorologist this morning with a hot forecast. >> new subliminal message. a little different this morning. the sea breeze is running a little bit stronger into fairfield. i don't think it's going to stop us from getting another hot day inland. you can see the numbers again climbing into the mid to upper 90s. also morgan hill in los galos looking toasty today. the weekend will also start off fairly hot inland, then we cool off as the sea breeze picks up sunday into monday. back to you. >> thank you. >>> meantime, checking with in mike. several things besides construction, even got a car fire this morning. >> reports of a car fire and i'm watching the report of a brush fire, too. op

elaine quijano, cbs news, new york. >> couric: apple's c.e.o. steve jobs had a clear message to iphone customers today-- "we're not perfect." he apologized for trouble with dropped calls on the latest model and he offered a free temporary fix, a protective cover that should help the phones keep a strong signal. but bill whitaker reports the reception today wasn't all that good. >> iphone 4. >> reporter: the iphone 4 was the most anticipated apple product in years, sleek glossy. >> this is part of some brilliant engineering. >> reporter: early adapters lined up for hours to get their hands on one and almost immediately started complaining. >> it's worthless. it's worthless. >> reporter: jonathan benroach called apple to tell them... >> the phone doesn't work. >> reporter: it frequently drops calls, he complains. >> hello? >> he had to call his mother back. >> you hear me? >> i hear you. >> reporter: after testing the iphone 4, "consumer reports" found the problem is with the antenna. with this uniquely designed built-in antenna wrapping around th

apple is giving away pizza in a roundabout way. >>> you want an apple but you are going to get a pizzau very much. >> final check on weather and traffic. >> let's talk temperatures and how mild they are around redwood city, napa, san rafael, santa rosa, sea breeze and patchy low clouds and fog. low on a into the south bay and mid-50s around livermore to 71 in antioch. it will be hot inland and east bay, near hundred. mid to upper 80s an bait but a cool sea breeze will keep san francisco at 70. >>> friday light, bay bridge toll plaza, no delays and mass transit systems reporting no delays. whether you are driving or taking mass transit. good to go. heads up at infineon, there is a auto light national so expect extra traffic through the area through the weekend. other than that, looking good. >> thank you for joining us for the abc7 morning news. >> we're going to be back with a update at 7:22. >> have a great weekend.

at the apple store he bought a new rubber casing. he will be reimbursed for the $29 he spent. >> do you think less of apple now? >> no. i i didn't have a problem with the new iphone. i am just doing it because i got the e-mail saying it would be reimbursed. >> one person who has a problem with the way it played out is apple's ceo, steve jobs. he took to the stage in up coulder tino trying to downplay the bad press. >> we think there is a problem , but we think it is affecting a small percentage of users. and we think some of the problem is inherent in most every smartphone. >> jobs began his presentation with a you tube video that partially blames the media for the publicity. >> ♪ the media loves a failure ♪ and a string of successors >> behind the video is jonathon mann who created the song in his berkeley bed m roo. he posted it thursday afternoon and got a call from apple asking to use it. >> when i screamed with delight i said, absolutely. >> a satisfied iphone 4 customer who said he was not paid by apple, mann considers his vide

i think investors are leaved that apple is going -- are relieved that apple is going to address issue big deal. they haven't fired too many blanks in the past several years. the iphone 4 a huge seller 1.7 million in the first few days but they have to address this issue quickly. it's not believed there will be a recall. that would cost the company somewhere between $1 billion and $1.5 billion. the question is whether or not there will be some sort of free hardware update, bumpers given out or something solved through a software update. there is software that communicates with antennas and possibly this is an issue that's existed on iphones for the past few years but is now exacerbated by this new antenna design. by the way, investors will be very relieved to see something come out of this and for apple to move past. it shares up are by a .5% which is decent because the market is going down. google announced its earnings after the close yesterday. while revenue and profit was up 24%, it didn't meet expectations. the company spent a lot of money. part of that was due to the fact that it

short walk from the home of apple ceo steve jobs.ght, despite the uproar over the reception problems, people were still buying. gill g era rdo just got his phone yesterday, he came back today to see if there's a fix to the problem. >> it's best if they come out and understand the fix to the problem. >> reporter: that's why a number of people are awaiting a news conference tomorrow at apple headquarters in cuperti no. >> i think it's important that they come out and acknowledge there's an issue. i think that's what consumers are looking for. >> reporter: today >> reporter: the wall street journal and bloomburg are reporting that apple engineers were aware of antenna risks a year ago. but jobs liked the design so much that apple proceeded with development. however, the problem caused the consumer magazine to not recommend the product. >> tomorrow what they can do is provide a rubber bumper, some kind of fix for the antenna. >> is that enough? >> it would have been if they did it right at front. >>. we might end up throwing apple under

we will be right back from cupertino everybody waiting at apple headquarters.a fixed we will find out. [ female announcer ] why watch regular tv when you can experience the next generation of television service? at&t u-verse tv. a better tv experience at a really great price. hurry and take advantage of our summer sale. order today and get u-verse tv for just $29 a month for 6 months, plus the dvr is included. and for a limited time, get a 30-day money-back guarantee. u-verse tv lets you record and play back your favorite shows in any room. and you can record up to four shows at once on a single dvr. plus, you can even upgrade to over 130 hd channels. get ready for a new kind of tv service. it's time to switch to at&t u-verse. hurry and take advantage of our summer sale. order today and get u-verse tv for just $29 a month for 6 months, and that includes the dvr. plus for a limited time, get a 30-day money-back guarantee. at&t u-verse tv. a better tv experience. check it out now. at&t. quick recap apple with a press conference at 10:00 this morning to discuss re

for new more information on the apple products log on to apple dock,.ate kron 4 news. >> rob lewis several colleges of looking to use apple's icon device as a tool in various courses. our web producer kimberly has details. >> oklahoma state duke university and university of maryland are just a few of the many schools that plan on giving some students i pad spirit instead of giving the device away the north carolina state university library has 30 i pad is going to loan to students and faculty. the students i pad can be used to read some of the 9000 books that the recently acquired. state school officials say the i pad could help students save and textbook costs and during i pad where deep caring to 40 t of textbooks. to check out all the other schools investing in apple i pad visit www.kron4.com look for what's on the web section. >> and a programming note to tell you about this friday nbc will air the giants game so we will carry nbc programming. this friday at 8:00 p.m. we will air dateline, a 10:00 this special edition of kron 4 news. dr. phil will a

that costs about 30 bucks and apple will reimburse you later. at the press conference this morning, steve job said that if anyone is still unhappy with the iphone 4, they can return it for a full refund and break their at&t contract if they are still not satisfied with the product. >> and we post add link to apple's information on how to get a free bumper case. just look for the web link section on ktvu.com. >>> a bay area website editor has agreed to pro right prosecutors with information about the disaexperience of en iphone 4 prototype. an apple engineer lost a phone at a bar in redwood city in march. a man who found the phone and sold it to the tech website gi.izmoto which posted the pictures and specifications. am demanded an investigation. >>> on wall street, it was ugly today. that's how one stock trader described today's big drop in the market. the dow lost 2621 points. dis appointing earnings from bank of america and citigroup and a drop in consumer confidence triggered the selloff. >> california released the june figures. the employmen

apple would do more harm in recalling the iphone. it would make the problem worsened a not better. >> another possible solution would be to give out bumper cases, or significant cases on bumper cases. those cases that go around the phones and they will take away some of the sleekness of the design of the phone but it will take care of the problem because there is no way you can put your finger where that gap is on that phone and therefore you can't interfere with the phone's strength. more in half an hour in cupertino. >>> it's 5:35 now. bidding war to own the golden state warriors appears to be over and huge windful for the current owner. he agreed to sell the team for $450 million. the front-runner to buy the team larry ellison isn't the one moving into the owner's suite. guber and lacob submitted the bid. guber served as ceo of mandalay entertainment. lacob spoke to us yesterday. >> obviously this is one of the largest markets in the country and we think it's under served in terms of the product. busy side has been done fairly wel

that costs about 30 bucks and apple will reimburse you later. at the press conference this morning, steve job said that if anyone is still unhappy with the iphone 4, they can return it for a full refund and break their at&t contract if they are still not satisfied with the product. >> and we post add link to apple's information on how to get a free bumper case. just look for the web link section on ktvu.com. >>> a bay area website editor has agreed to pro right prosecutors with information about the disaexperience of en iphone 4 prototype. an apple engineer lost a phone at a bar in redwood city in march. a man who found the phone and sold it to the tech website gi.izmoto which posted the pictures and specifications. am demanded an investigation. >>> on wall street, it was ugly today. that's how one stock trader described today's big drop in the market. the dow lost 2621 points. dis appointing earnings from bank of america and citigroup and a drop in consumer confidence triggered the selloff. >> cafornia released the june figures. the employment

, this after getting an i pad for her birthday. >> the i pad definitely turned me on to apple products. >> reporter: the numbers follow a volatile few weeks for apple after highly publicized problems with the antenna for some iphone users. that issue seems to have had no effect on sales. >> they basically said, even since then they show no slow down in demand and in fact, they are selling every i four that they can make and they are still backlogged in stores from two to three weeks at at&t stores. >> reporter: but the antenna issue did keep this man from buying the phones for his company. >> we decided to stick with the blackberry until they fix those issues. >> reporter: one analysts believes numbers will only rise when the device is released to all 88 countries an during the more busy holiday shopping quarter. reporting live, maureen naylor, ktvu channel 2 news. >>> and just a quick correction here, i misspoke a moment ago apple made $3.25 billion in net profits. not 325 billion, my mistake, sorry about that. >>> and yahoo rebounded from a 6% drop earlier in the trading day. the com

at least according to apple. and that has some outside the apple store feeling sorry for the tech giant. >> there's always something people pick on. >> reporter: to a certain extent, c net's bryan agrees. >> they have to answer to a lot more voices that they haven't had to before. now that apple has finally showed one of the first chunks in their armor, everyone was ready to go. >> reporter: it's a chunk he says they've known about for a while. >> we knew that if you gripped it in a certain way the bars are going to go down a little bit just like every smart phone. >> reporter: he provided examples of similar phones with the issues and called it a challenge for the whole industry. but something he failed to mention at the iphone 4 unveiling a few weeks ago. >> turns out this is part of some brilliant engineering which actually using the stainless steel band as part of the antenna system. >> reporter: but today in an effort to keep customers happy, he announced apple will give away free iphone cases. that should a

the store, a few people will go outside of the apple apps store. tom vacar, ktvu channel 2 news. >>> well, a cooler day around the bay area. it looks like the cooler temperatures are gonna stick around for a while. let's check in now with bill martin in the weather center. >> that's right, julie. with the cooler temperatures are lessened fire danger. air quality is pretty good. it's chilly. out at the beach at half moon bay, look at the nothing. it looks like one you would see from later in the evening like 8:30, 9:00 with the fog already into richmond. if you are in the avenues of san francisco, you didn't see the sun at all today. take a look at daly city, san francisco, pacifica just didn't come out. the highs today, here they are. they are cool than they were. the highs instead of 80s and 90s. they are just in the 70s. a coot pattern stays with us tomorrow. fog, sun, mild conditions right through the week. your forecast highs tomorrow, a lot of 70s, 77, livermore. a lot of upper 70s in the santa clara valley. we have good air quality. less of a

that's what apple is doing.e still like your phone they will let you return it with both you can't year contract. >> in cupertino many technology analyst who attended apple's announcement about the rise phone 46 say they are pleased with this solution. they say the company gave consumers a several options so that everyone could take which option was best for them. they also were great at the prom with the reception got blown out of proportion and much of that was to blame the media and only a small fraction of consumers ever reported to apple that they had a reception problem. reporting in cupertino kate thompson kron 4 news. >> in walnut creek rally is being prepared for the former bart police officer johannes mehserle convicted of killing oscar grant here in the parking lot of walnut creek superior court. so far more than 100 people say they're attending the rally the organizer is maintaining its secrecy and not saying who or when this will take place. the rally is scheduled for monday from 2 to 5:00 p.m. appe

>> and the apple pie ala mode? one of my favorites. >> i wonder what they're going to replace them with? bubble gum? i mean, how do you change ice cream? >> those are classics. >> ashley morrison joining us live here in new york. thank you. >>> just ahead on the morning news -- you keep hearing about cheap mortgages. well, getting one, that is a whole another matter. >>> pink goes plump. the pop star takes an on-stage tumble. >>> first, though, katie couric has a preview of tonight's "cbs evening news." >>> our four-month investigation first told to about the widespread use of antibiotic and healthy livestock and how it could be hazardous to your health. now the government is taking action. should the practice be banned? tonight only on the "cbs evening news." bs evening news." >>> you're about to see something went wrong at a pink show last night in germany. the pop star fell out of an aerial harness and tumbled eight feet to the floor. she was rushed to the hospital. pink later sent a tweet to her fans saying, qu

in a few hours apple may bite back. it is expected to defend its iphone 4 despite difficulties that consunersumers are having leading it. we'll have coverage all day long. this morning he's live in cupertino. scott, are consumers going to get anything out of that this morning what do you expect from a until. >> expect an apology necessarily? i don't think so. it may be one apple style. i tell you, brent, what we don't expect. what we're hearing here is no recall. am just doesn't want to do that. frankly, in order to quaul something you have to be able to fix it one by one by one. i don't think you'll get that either. what we are told to expect is some kind of make good. that has some historical precedence from apple. maybe a $50 itunes gift card that will allow you to buy that rubber bumper. what happens in here today at 10:00 a.m., let's not forget how historic this is. this is apple reacting to the news instead of making it. even apple cofounder has spoken out against the iphone 4 telling the dutch journalist, quote,

a remedy from apple for its iphone iphone flaws. what some say is a temporary fix. ,,,,,,,,,,,,,, paid to speak last month... at cal state stanislaus. speculation about her fee was a source of criticism in the months before her appearance. and until now, the university foundation remained tight- lipped about the contract. the former alaska governor was the headline speaker at the school's 50-th anniversary gala. the event raised more than 207- thousand dollars, making it the most successful fundraiser the school has ever held. we're not perfect. that s what apple c-e-o steve jobs has to sa with the >>> we're not perfect. that's what apple's ceo jones has to say about problems with the iphone iv. a debut that didn't go quite as plans and complaints of dropped calls, they've faced pr problems. it's what he said that's got everyone talking. it was a special guest appearance that had many singing. >>reporter: he opened with a you tube song and went on to blame the media for the hoopla. >> if you read all the articles out there, you woul

. >>> and apple apology. today, the tech giant confronts the complaints over its newest iphone. >>> and good morning, everyone. i'm rob nelson. >> and i'm meg oliver, in for vinita nair. we start this morning with something we haven't shown you in months. >> this is the feed from the bottom of the gulf of mexico. >> the new cap is being closely monitored. and no one is declaring victory yet. emily schmidt joins us from washington with the latest. good morning, emily. >> reporter: rob and meg, good morning. this is the best news of the ongoing oil spill story. but all of the key players are warning, there's no guarantee yet that this cap is going to be topped for good. this morning, there is no oil gushing into the gulf of mexico. and this picture of nothing means everything for now. >> the oil stopped. like they said, if we can get it to where we can go back to our way of life, that will be the most awesome thing. >> reporter: it is a temporary stop. but the biggest success in containing the oil spill in 88 d

at what he says about the issue and how apple plans to make customers happy. but first is the mystery of the making. i bay area, who wishes to remain anonymous could be involved in a new fix with the gulf oil spill. engineers are keeping close look over the well and they want to make sure the cap is strong enough to hold back the oil and want to make sure there are no leaks. a bp official says so far so good, and no indication it is leaking underground. in the meantime though, and we are guarding that local, may have played a part in stock in the league. the we're joined with details now. >> to see how the stock was put on the well, they're now saying that the design that was ultimately used is very similar to see some ideas i gummer told about >> the christian and science monitor reports say six weeks ago uc-berkeley engineering professor who has a call from an anonymous, and you have is that idea on how to stop the leak. he is provided with sketches of the contain a cap that was improved upon some of the initial scalps design flaws degree in the sketches wer

apple issued a press conference on friday to address the issue. we caught up with steve wozniak. he is aware of the problem he hasn't experienced dropped calls >> i don't want to cover it up because i don't have to. it's not a bad looking bumper at all. >> that may be the solution that apple offers tomorrow, flee iphone bumpers to protect the antenna band but some believe the problem should have been addressed before revealing the phone publicly. antenna experts voiced concerns to steve jobs that the design could lead to dropped calls it could cost apple up to billion dollars but they don't think they'll go that route. >> it may be unlikely right now with product recall. where they are going tomorrow, i just don't know. >> is about one thing we know that sales records have been broken in the first three days, 1.7 million devices were sold. right now there is a and in and three week back order in the u.s. steve told me that a nine week back order in germany. he is saying that may be too much is blown out of proportion here. live in san francisco, teresa garcia, "abc 7 news." >>> i

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