the other, of course, is arlin williams. i couldn't see him, but to hear that story, he kept passing the life raft, and now it is named after him. >> the disaster response could have been disastrous, given the fact that nobody could talk to each other. >> not just talk to each other, there was no real strong disaster response plan for the region back in 1982. and that was an issue. they did a good job, but arlington and d.c. weren't sure who was in charge. they were both saying we were in charge. they acted some progressive thinkers and came up with a strong mutual aide plan. just what a third a mile away at the pentagon. >> do you think about this every time you go across the 14th street bridge? >> i always think back to that day when i see arlin williams name. >> it led to improved communications in the cockpit. back then the pilot was in charge and didn't listen to those beneath him. input from the co-pilot and others are impacted before others are made. >>> ordered flags to be flown at half staff in honor of a maryland s