i did write to arnie duncan perry dead -- to arnie duncan. >> thank you. >> good evening, commissioners. i will say one positive thing. joanne lead a great project, and i am looking forward to this in the fall of 2012. i want to tell you what went on. this summer of the transcripts were not sent on time to the colleges. it must have been an i.t. problem. how do i know? so many e-mails over the summer. i am worried. we work with these students, and they are nervous, and it did not happen, and that was the beginning of fall whole experience. it was awful what happened, and i want to say i felt like you might as well have given us a chisel and a hammer and we would have done the same job may be better because when it freezes we cannot even use it. at least a hammer and chisel you can use. this is coming seven days before the rest of the faculty, and we work hard, and we wind up with schedules with 12 classes on them because the system did not work. it was crazy at our school. you're number one job is to make sure the schools are open smoothly. that is the no. 1 job. that was not the only t

i did write to arnie duncan perry dead -- to arnie duncan. >> thank you. >> good evening, commissioners. i will say one positive thing