i want to thank, artie lou, jeff, because they designed this program. [applause] these are the men who designed this program. not a bunch of social workers or politicians or whoever else sitting somewhere and doing it, this men designed this program it came from them. and i want to make sure that i thank the city for really believing in us and having the courage to do something different and stand with the community to create a new model for the rest of the country to follow about how to improve public safety and outcomes for people. it's easy for people to criticize those who try something new. jimmy hendrix, got criticized. prince got criticized, you name it, jesus christ, anybody who did something new and innovated, gets trashed. this is not easy, it is hard. but we got to do something different. and we are not going to bow down in the face of criticism when you talk about changing the lives and outcomes for so many people. with that, i want to thank and i want to introduce a woman who i look up to, who i've watched grow and who i really admire and h