has been ruled against and sanctions taken. just for right to reply for viagogo, according to the asa viagogoat each page specified that it excluded delivery and handling fees. butjust going back to what the culture minister said today, your thoughts on that and is it enough to stop them? it is positive, that he has made that statement, i do not think there is any surprise to any music fa ns there is any surprise to any music fans but it is common knowledge i think you should avoid this site. the problem often as people who do not buy tickets very often and the victims that we encounter a lot of the time it will be buying tickets for the kids. and again they find that site and nothing to disclose that site and nothing to disclose that it that site and nothing to disclose thatitis that site and nothing to disclose that it is a secondary site. they see tickets at one price but by the time they get to three or four stages at the end and then those fees are added in. the asa has been clear that the price you see at the beginning has to be the price at the end and that is not happening with viagog

recommending trading standards take action against viagogo for not being transparent enough on the final cost of a ticket. one of the other issues that the asaarantee it had on the website. that is because it said that gave fans the impression they would always gain entry into a venue like this. and that hasn't always been the case. in fact, fans have been rejected from venues with tickets bought on resale sites and james bay wants more government action against them. it is plainly wrong and unfair and it needs, entirely like amending. it doesn't sit well with anybody who plays gigs for a living because we all started out going to gigs. stubhub seatwave and getmein were given the same warnings but none of those platforms complied voluntarily. they have had to be dragged in by statutory agencies, and now the advertising standards authority. we need more enforcement action. resale sites aren't the only place to get a sold out ticket. box office fan clubs and promoter sell them if you fine yourself desperate the see your favourite act. don't forget you can get in touch with me and some of the team on twitter — i'm @ babita bbc. time now for all

trading standards take legal action against viagogo for not being transparent enough with customers on the final cost of a ticket. one of the other issues that the asahad with viagogo was the 100% guarantee it had on the website. that's because it said that gave fans the impression they would always gain entry into a venue like this. and that hasn't always been the case. in fact, fans have been rejected from venues with tickets bought on resale sites and singerjames bay wants more government action against them. it is plainly wrong and unfair and it needs entirely, like, amending. it really doesn't sit well with anybody who plays gigs for a living because we all started out going to gigs. stubhub, seatwave and getmein were given the same warnings but this expert says none of those platforms complied voluntarily. all four platforms have had to be dragged in to that position by statutory agencies such as trading standards, the competition and markets authority, and now the advertising standards authority. we need more enforcement action. resale sites aren't the only place to get a sold—out ticket. box office, fan clubs and promoters sell them if you f

trading standards take legal action against viagogo for not being transparent enough with customers on the final cost of a ticket. one of the other issues that the asantry into a venue like this. and that hasn‘t always been the case.

recommending trading standards take action against viagogo for not being transparent enough on the final cost of a ticket. one of the other issues that the asase it said that gave fans the impression they would always gain entry into a venue like this. and that hasn't always been the case. in fact, fans have been rejected from venues with tickets bought on resale sites and james bay wants more government action against them. it is plainly wrong and unfair and it needs, entirely like amending. it doesn't sit well with anybody who plays gigs for a living because we all plays gigs for a living because we a ll started plays gigs for a living because we all started out going to gigs. stubhub seatwave and getmein were given the same warnings but none of those platforms complied voluntarily. they have had to be dragged in by statutory agencies, and now the advertising standards authority. we need more enforcement action. resale sites aren't the only place to get a sold out ticket. box office fan clubs and promoter sell them if you fine yourself desperate them if you fine yourself desperate the see your favourite act. time for a look at the weather.

the asa set a deadline of tuesday to be clear but only viagogo didn't comply. onsumers? will it make things more fabricated? adam webb is campaign manager at fan fair alliance which has been campaigning for more regulation of the secondary ticket market. when you heard viagogo were not complying, did it surprise you? not really. they are a strange company, it is not just really. they are a strange company, it is notjust this ruling, they are not compliant with consumer law in general so they are the focus of the competition and markets authority and force must investigation as well. they are a serial offender. why would one company out of the big four decide not to be as transparent, whereas the other three going along with the rules? this is interesting, because i think viagogo is being isolated, it is a serial offender. part of it is due to the make—up of the company, it is registered in switzerland. it is lacking in transparency in terms of who operate it, how it is structured, who is selling the tickets on the platform as well. any of these measures that for