there is one facility in my district, the ashland fci, where five years ago they had 130 officers, now they have 100, and they're told they'll go to 98, yet they have more inmates. we see augmentation is being used there. so i'm concerned that the inmates are going out but the officers are going down. i'd like for it to be a safe environment, and i think if it's understaffed, it's not safe. also they're utilizing overtime virtually every day at that facility, and it would be cheaper for the taxpayers if we had more slots filled. i've heard that augmentation is being used there to backfill some of those slots. i'm not going to debate whether they're trained enough. you've already addressed that and you've assured us they are. but what is augmentation and where did those people come from when they go serve in roles that correctional officers might otherwise fill? i think you're muted, director. >> sorry. augmentation is a necessary tool that we use in our agency to make sure that we complete the first part of our mission first, and that's to keep everyone safe and secure, in order to be