ashley's family, can they just accept this and go on? >> i don't think they will ever accepted. to say that they were distraught would be an understatement. they, i, think truly believe that tom fallis killed their daughter and they are never going to let that go. >> an idea once so deeply engraved, sure enough will not go away. and tom fallis and his children make a life as best they can. >> that's all for this edition of dateline. i'm craig melvin. thank you for watching. ng ng she mainly comes in dreams, and it's so real, it feels like her. and she just gave me a hug. she mainly comes and dreams. and it's so real, it feels like her. and she just gives me a hug. why did it have to happen to our family? >> why did it have to happen to michelle? why that they? >> a young nursing student disappears. she was still dressed in my hospital scrubs. something drew her out to her car. >> the cousin she grew up with. the brother she raised. desperate to find her. >> they were able to do what a lot of other families have never been able to do. >> text messages, security monitors, surveillance vi