if you have a question about studt loans, askht nd we have student loan options that others don't. fellow citizen. fios is not cable. we're wired differently, which means we can fix things differently. thanks for calling fios. this is ryan. you can't tell me this cord isn't in. i know it's in. it's in, but it's not working. i'm sending you a link to the my fios app that going to let me see what you're seeing. really? yes, mr. mcenroe... see that cord? just plug it into the connector on the right. i like that. tech support that lets your technician see the problem over your smartphone. only from fios. ? ? ends up with tiny little bits of metal. ?? it's time for him to pay a little visit home. >> are you complimenting his looks or is that his name, potty? >> it's a legitimate question i was wondering the same thing. >> >> that's his name it's havi. he's looking like a hotty. he's lost about 44 pounds. >> three years away at school. i mean i went to boarding school but i got to go home on like weekends every now and again. >> and your parents were not -- >> no they couldn't wait to ge