(cohen) i did a film in greece and in astoria queens about this terrific community of epirot musicianstime they have one of their celebrations-- it could be a wedding or it could be a feast day-- they have to have music. [tambourine, drums, and clarinet playing] you can't have that ritual unless you have that good music. and the best musicians are up there in the mountains of greece, and they'll fly into athens for that one festival. the issue of money isn't important-- that he's there. [music continues] you know, most places, when you want to get excited, you go faster, but somehow with the epirots, they go slower when they want to show how intense they are and expressions of agony and pain and ecstasy-- slow-moving, exotic things... it's crazy. and they dance, and they kind of outdo each other. and they lead each other around doing these slow, slow, slow things. it's very elegant. well, by the time you get involved in that, everybody's sweating and pouring on the energy and slowing down. they're no longer where they were when they came into the room. it's a different place, and i thi

plays]music >> at the steinway piano factory in astoria, queens, tradition rules.the same way were made 100 years ago. >> the musicality is the first thing we look at. you can implement technology and save money, time, and improve the instrument. there are other times when technology cannot do the job that a craftsperson can who and is an that wood artisan. there are certain things that artists -- there are certain things that robots cannot do. says its method of handcrafting every piece of the instrument is what sets it apart. that shows up in the price tag, 0,000 for a new concert grand. head of restoration has worked with piano's up to a century old. >> you worked on it from the outside -- the inside out, but you sell it from the outside in. >> 160 years has not disrupted steinway's following, like musicians including billy joel and wall street titans such as john paulson, steinway's newest owner. lay the final touches on the piano, adjusting manually every key to get sound. there are no cutting corners, no machines. everything is handmade. you have pride in you

april 16, 2009, just across new york's river in the neighborhood of astoria queens. roommates are settling into their apartment for the night. >> it's a calm, ordinary night, and i'm in bed and hear this really loud noise. it was like a gunshot. so i walk to the window and want to see what's going on. i see fire, it was quite shocking to see fire in what is essentially my backyard. and i immediately started knocking on jill's door and telling her to get up. >> i'm like, should i call 911? i don't know what to do. so i immediately got on the phone and called 911. >> and i got out my camera. >> there's a car fire that just -- >> an suv has barrelled into an empty lot just behind their apartment. >> i could tell he was under some sort of influence to something. i couldn't get a read what he was on, but i could tell his mind was not all there. he is taking the metal pieces and hitting the car and totally fell over. >> from the vantage point, the two roommates are having a hard time understanding exactly what is going on. beyond calling for help, they don't feel safe inte

at the steinway piano factory in astoria, queens, tradition rules.can companies pianos are made about the same way they were 100 years ago. the musicality of the instrument is always the very first thing we look at. in some cases we can implement technology and you can save money, save -- save time and improve the instrument. that happens. but there are other times, technology, no matter how advanced, cannot do the job a craftsperson can, working with the wood. some things machines and robots can do. -- cannot do. handcrafting every piece of the instrument sets it apart from its competitors. it shows up in the price tag. up to $150,000 for a new concert grand. the head of the restoration division, he has worked -- it from the inside in. -- from the outside in. >> five owners and 150 years has not disrupted the loyal following, ranging from famous musicians like billy joel and wall street titans like john paulson, steinway's newest owner. wally lays the final touches on this piano manually adjusting the density of every key to achieve the sound. >> no