speaks atichard engel the journalist memorial ceremony. >> "the communicators you are watching "the communicators you are watching "the communicators" on c-span. members of congress and staff are here. there's new software on the market called phone 2 action inc. what was the issue that caused phone 2 action to become? -- i was theng to national director. it was national. what i found is that we did not have the tools for people for them to connect with elected officials. at the time, i asked a lot of people for help, developers and meet its and technology. i found someone who understood the problem. that is my co-founder. >> what were you trying to solve? how are you trying to connect people? >> you'll hear about the issue. everyone does. some may not be able to physically attend events. but does not mean people do not care. people want to care. there are a variety of issues. they want to hear from their constituents. they will listen. at the time, i was trying to connect people that care about issues and want to connect with legislators and tell them how they feel. it was very hard for them. de