he bought the ac at atlas trillo in san jose, they also installed it.o he called them about the problem. the company sent out a technician who eventually found a crack in a pipe that was causing the leak, but michael couldn't get the company to fix it. what he didn't know is that atlas trillo was going through an acquisition to michael got lost in the shuffle. after he reached out to us for help, we contacted the company that acquired atlas trillo and it made sure michael's problem was completely cleared up. he got a new ac and a $3,900 check to replace his floors. in a statement atlas trillo's acquiring company american residential services simply said it worked to resolve the issue, mr. garcia had with his installation from the former company. if you have a consumer complaint please call us, 888-996-tips or log on to nbcbayarea.com/responds. >>> well, a sheriff's deputy pulling double duty. he also had to act as a cowboy. take a look. >> come on. can you stop? please? >> like he's going to say, no, i can't. that's a sheriff's deputy in hudson, florida

well he didn't know is that atlas trillo was going through an acquisition at the time. so michael got lost in the shuffle. but after we reached out to help him out, the company that we contacted, well it turns out atlas trillo is now with a new company and that company made sure that his problem was cleared up. he got a new a.c. and a $3,900 check to replace his floors. in a statement atlas trillo acquiring company american residential services said that it worked with mr. garcia to resolve his issues from the former company. if you have a consumer complaint, call us at 888-996-tips or online at nbcbayarea.com/responds. just a reminder, when a company is sold it doesn't mean they get to wash their hands of their obligations. you still have to take care of the customers from the old company. >> good to know. >> good stuff. >> have a good weekend. >> thank you. >>> well good news for travelers, american airlines ab delta have made a pact to help passengers who get stranded. they have agreed to put customers on each other's flights. they say they'll try to accommodate pass