but augie, why does not not seem to be working?roblem. based on some of my personal experiences, i feel like we need more programs but we also need our whole society to get more involved. lisa: so how do you change that though? so you said the society needs to get more involved. how do you inspire that change? >> some of it is to see the homeless as human beings, people like us. our bible study we're studying the book of james, talks about having compassion for the poor. from my experience, of my 20s, i was director of a youth center and we opened up our gym as a shelter for the homeless. and then in my late 20s, i worked in a street ministry where i spent one summer interacting with people in the haight-ashbury, got to know them, not just as people to step over or to ignore but fellow human beings on a bad path of life. lisa: in that work, what were some of the challenges that you heard from some of the people you were talking to that were homeless? >> i discovered from my experience that some are, that there is a whole gamut of h