kimberley bradley has accused salon owner ayanna gholson of owing for the cost of synthetic hair and the return of her deposit. ayanna has a countersuit for a canceled appointment. >> judge larry: how did you make the appointment, miss bradley? >> i originally texted her, and then i called her. >> judge larry: did she explain anything about a cancellation policy? >> no, sir. >> judge larry: you're countersuing for $425, claiming she owes you 25%... >> no, you have a misunderstanding. >> judge larry: ...based on a cancellation. don't talk over me. >> okay. >> judge larry: did you ask for pain and suffering? [ laughter ] you should have! >> my family said i should have, but no. >> judge larry: now, what are >> because she did not show up to monday's -- >> judge larry: that's a cancellation, correct? >> that's a no-show. >> judge larry: i want you to explain what the cancellation policy is and how she had notice of that. >> on my website, there's an online booker, as well as the policy is on my main website, my main domain. >> judge larry: did she make an appointment through the online a