together: ayayayahh. .. i've not spent two hours not to get your money. get excited, that's what's going to happen. and your voice — that will raise my voice, so... all i've got to focus on, it's simple, i've just got to go slower. five seconds. just go slower. it's the first time i've tried to use the telephone banking service, and i'm not set up, so i am hoping... laughs. how many — how long do you want to make this? a bit shorter, 0k, a bit shorter. that wasn't exactly the way you said it the first time. i'd like to take everything out, today, please. that was. well, we're doing a job, aren't we? i've got a gun. you don't need a gun, do you? your voice is your weapon. take that off! erica is the voice of nice — nice is the voice security provider for citibank credit ca rd—holders in the us, among others. hi, nice to meet you, too. joe's going to try to break into my account, what chances do you think he has? very slim. what advice can you give me to try and break into his account? well, you've known him your entire life, so try to imitate his voice. sh