b. smartphones to something similarly. want to ask you more but i wendy about,ask have you seen a downside in terms of the disaster preparedness in terms of people onng too dependent situational awareness for your title? >> yes. as a little bit of background, i started to develop a social media program and had a front row seat to all the technological changes that had gone on since 2006. >> was that my space? >> i did a lot of searching. i used toonal soccer, read 5000 plus conversations about the organization every day. a really good sense of how people feel about it. positively and negatively. in that role, i was all about exploiting every single or to have more resilience and coping mechanisms , we build a whole vision volunteer program where we invite the public to get trained to provide emotional support and people going through disasters. we try to sit -- try to exploit technology. certainly, there are around being overly reliant upon their smartphones to know things as simple as a telephone number down your street.

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today the smartphone is our vehicle from getting from "a" to "b."ced new technologies, but widen our choices in ways we couldn't have imagined, even a decade ago. just touch the screen and a car arrives. scroll through the maps and find a bicycle waiting for you. vehicle sharing is growing around the world. it's a reflection of a reality that we all have different transport needs at different times. sam acrilon is living this new life. he bought a bike, got rid of his car and now shares vehicles of all types such as uber. you book on the app, monitor the car's arrival, and someone like thaddy is driving the car. >> it's innovation. it's technology. >> reporter: car-sharing companies like zipcar wouldn't be possible without hefty technology in the background. >> it's not easy to always know where your cars are. and our vehicles are kited with technology that allows us to understand where cars are when they're in trouble. >> reporter: this revolution is moving fast, ready to take advantage of whatever technology offers us in the future. >> hmm. all ri