b.p. america facebook page and that's what they did in addition to basically doing the general p.r. effort for b.p. through the disaster to manage the message as they put it themselves and they did this very very effectively i mean for example when tony hayward made that gaffe of saying i want my life back it was it was the that was in charge of basically doing disaster control on that so they came in and started becoming b.p. apologist and making it appear as though well that was taking out of taken out of context in this sort of thing but that as well as all the social media so b.p.'s twitter feed as well as b.p.'s america facebook page and let's talk about specific examples of what was happening with people works pressing concerns on the facebook page and give us some examples of what this entailed problems arose when people were using the page as it was set up was to give feedback power. that have a negative mostly negative about how they were handling the oil spill and one woman who goes by the alias marie because she is under she feels a direct threat from people working for b