. >> reporter: barra said gm culture contributed to the delayed recalling calls with faulty ignition switches that shut down the engine and air bags. >> repeatedly, individuals failed to disclose critical pieces of information that could have fundamentally change the lives of those impacted by the faulty ignition switch. >> reporter: five employees are rep pra banded and 15 fired. as nbc news reported, he ordered a design change to the ignition switch in 2006, yet did not change the part number or notify existing car owners of the defective switch. in a wrongful death lawsuit last year, degiorgio denied ordering the change. >> i am not aware of this change. >> reporter: the report found his actions prevented investigators for years from learning what had actually taken place. but the report also says gm first learned of problems with the prototype switch back in 1999. >> when will frustrate people is we don't know exactly why these individuals decided not to raise their hand and do something about this defective ignition switch. >> i want to believe that they are going to do somethin

barra said gm failed to handle a complex safety issue in a responsible way. >> i addressed the entire global workforce about the report. i told our team as bluntly as i knew how that the series of questionable actions and inactions uncovered in the investigation were inexcusable. >> she stressed again that she will not resign until the problems in the company are solved. gm fired 15 people including engineers and researchers for failing to report the problem to executives. the firm also plans to set up a fund to help families of the victims. many are criticizing the company, though, for saying top management was not to blame for the problem. >>> airline managers in japan are looking into the sky. they're seeing a bit of a hole, though. there are about 57 pilots certified to fly commercial aircraft, but many are in their 40s and will be retiring around the year 2030. with growing demand, airlines say they'll need another 3,000 pilots by them. some educators are taking steps to fill the gap. >> reporter: planes take off one after another at airports across japan. but in the last few mon

. >>> mary barra said that there's no evidence that gm tried to cut down it's ignition problem. arra said that gm failed its customers and pledges to learn from its many mistakes. >>> a vanishing portrait of leonardo da vince. the drawing on red chalk on paper has been fading slowly for 500 years. and they have a way of pinpointing how long the artwork may survive. >> this is one of the san francisco great museum and it has a conservation for paper. it's one of the great ways that we have of understanding the process of making art. beginning in the 14th century, artists used paper as a way planning out and thinking about their work, their sculptures, before executing them in stone or canvas, and leonardo da vinci is one of the greatest users of this, he used paper and chalk. more recently, paper is made of wood pulp. and back then, it was made of linen rags, and it lasted a long time. but as you know, paper eventually yellows, and that process is caused by atoms in paper called chromo fores, and it turns yellow. the work in question is a great self portrait by da vince, and i'm g

. >> in addition barra said gm had 35 safety investigators to identify problems more quickly and instituted a speak up for safety program to report the safety issues quickly. today was hilo contentious and barra was questioned about the gm nod and salute. where problems were identified and attendees nodded that there was a problem and kept their mouths shut and the problem would go unaddressed. >> doug, thank you from washington. we are keeping our eye on the testimony from mary barra as she is on capitol hill and speaking to reporters afterwards. if there is news, we'll bring it to you on happening now. >> this is a big story, benghazi terrorist suspect is reportedly talking to u.s. interrogator it is. his name is abu khattala, and he is in custody and one of the co suspects in the attacks where four americans were murdered. he is also the first person arrested. this is reopening the debate of guantanamo detainees and trying terrorist in the u.s. courts. we have live from gitmo with more. >> reporter: the decision to send abu khattala to a federal court is more evidence that president obam

will compensate those who were injured or who lost loved ones in crashes prior to gm's bankruptcy in 2009. ms. barra said that it would take her and kenneth feinberg, who was selected to advise gm on options of how to establish a victims compensation fund, up to 60 days. from 30 to 60 days from the time of the first hearing to determine how to proceed with those claims. that first hearing was april t 1st. it's now been 79 days. so i hope we'll get the answers today. as ms. barra said, when the valukas report became public, quote, we failed these customers, and we must face up to it and we must learn from it, unquote. while 15 gm employees have been dismissed, it's not clear to me that any senior-level manager has been held responsible for the gm corporate culture that allowed the ignition switch defect to go unaddressed for years after it was first discovered in 2001. the question now is how far accountability extends at gm. as executive vice president of global product development, purchasing and supply from 2011 until taking over last year as ceo, ms. barra, my understanding is was responsible for safe

. >>> gm ceo mary barra facing tough questions about the defect that led to 50 crashes and 13 deaths. gm is said to have known about the default for 13 years but first talked about it this year. >> lawmakers asked very pointed questions whether the ceo mary barra can change the culture and they're skeptical about the true story, why it took more than a decade to recognize this vehicle defect that led to 50 crashes and 13 deaths. >> why the foot dragging? is this typical of g.m.'s investigation of product concern? how do you plan to change this? >> we're working through recall today. we've expedited it and the most senior levels are involved in it. while i don't want to do recalls we're going to do what is right for our customers and we're demonstrating it today. >> reporter: barra has outlined changes including a new top safety officer and engineers. but these are folks who worked for the old g.m. so are you changing the culture? testifying, the lead attorney on the internal g.m. investigation into this problem. he painted a corporation with a culture of secrecy and meetings where no notes were

mary barra said there's no cap on the payments. gm still faces a criminal investigation. >>> facebook underfire this morning, accused of playing with our emotions. researchers manipulated the news feeds of 700,000 users to see how they affected their mood. scientists said it proved that positive and negative moods could be transferred across social networks. it's being called unethical. >>> and the transformers movie annihilated the competition, $100 million. it's the biggest of the year. 22 jump street and how to train your dragon 2 brought in $15 and $13 million. >>> and two women burglarized a state capital. what they took that led to their arrest. >>> and the knockout stage of the world cup delivers a lot of drama. we have all the highlights. i'm k-a-t-e and i have copd, but i don't want my breathing problems to get in the way my volunteering. that's why i asked my doctor about b-r-e-o. once-daily breo ellipta helps increase airflow from the lungs for a full 24 hours. and breo helps reduce symptom flare-ups that last several days

said there was no cover-up. jeff glor reports. >> let me be clear. this should have never happened. it is unacceptable. >> in a speech streamed to gm employees around the world, ceo mary barra no conspiracy, just incompetence and neglect. >> this report is extremely thorough, brutally tough, and deeply troubling. >> reporter: the investigation conducted by an attorney who has had a long relationship with gm discovered there were problems as early as 1999. documents referred to it at the switch from hell which caused cars to inadvertently shut off. it went into six models including ion and the chevy cobalt. in 2003 and 2004, the ion and in 2005 the chevy cobalt. the engineers made a basic mistake. they did not know how their own vehicles were designed. that means they did not know the air bags would fail when the ignition switch was used. the report talks frequently of the gm nod. when a meeting is held to discuss a problem, a solution is agreed upon and then nobody does anything. they found no evidence that mary barra knew about faulty switches. >> this is a test of our character and our values, and in the end i'm not afraid of the truth and i know you aren't either. i want

will compensate those who were injured or who lost loved ones in crashes prior to gm's bankruptcy in 2009. ms. barra said it would take her and kenneth feinberg who was selected to advise gm on options of how to establish a victim's compensation fund, up to 60 days. from 30 to 60 days from the time of the first hearing to determine how to proceed with those claims. that first was april 1st. it's now been 79 days. so i hope we'll get the answers today. as ms. barra said when the volukas report came public. we failed these customers and must face up to it and must learn from it. while 15 gm employees have been dismissed, it's not clear to me that any senior level manager has been held responsible for the gm corporate culture that allowed the ignition switch defect to go unaddressed for years after it was first discovered in 2001. the question now is how far accountability extends at gm. ms. barra, my understanding is was responsible for safety issues at the company. the volukas report suggests the senior management at gm was unaware until 2013 the serious questions should have been asked about the ignition

gm will announce the tells today of the compensation fund for victims of crashes linked to faulty ignition switches. ceo mary barra has saide no cap on payments and gm will have no say in how much k ken feinberg can award. >> we'll see what happens today. seema modi with cnbc. thanks. >>> now your nbc 10 first alert weather. >> clouds are moving through the area this morning. but no showers associated with these clouds. they'll be here to start with and then take off this afternoon. the temperatures, they'll be moving up, too. 67 degrees. right now at nbc 10, there's a cloudy view from the melon bank building in center city. katy zachry is watching traffic. good morning. >> we are taking a live look right now in chester county. this is a look at 422 at trooper road. volume is increasing. it's that magic half hour around 5:30. coming up, we'll take a live look at the other majors throughout the area and a look at the lehigh valley. >> right now at 5:26 we're following breaking news. this just in from feltonville where a telephone pole is on fire. this is a live picture from the scene. the pole is about 15 feet in the air.th

gm culture. you know, mary barra said it, and the headlines are these. s is a very troubling look at the gm culture and what happened. fifteen employees fired, as you pointed out. incompetence and neglect cited. they didn't find a cover-up. it was more incompetence than anything else, at least that's what the report says, and ken feinberg with the compensation fund. to that point, ken feinberg's going to be able to include those backseat passengers if he wants to. if he thinks those-lo¥ people deserve compensation, he will count those, and gm will take that. here's one other thing i've got to show you, something called the gm nod and the gm salute. u.s. attorney valuca saying the gm nod was something that although everyone had responsibility to take the problem, nobody took responsibility. everybody in a meeting would nod in agreement and then all leave the meeting and do nothing. and the gm salute? this is the gm salute. whose problem is it? this -- their problem. liz: right, not mine. >> and this he got from the executives. yeah, pretty crazy. liz: gary

compensate a those who were injured or who in lost loved ones in crashes prior to gm's bankruptcy in 2009.009. ms. barra said it would take heb and kenneth feinberg, who was er selected to advise gm on optionh of how to establish a victims' compensation fund, up to 60 days.to time from 30 to 60 days from the time of the first hearing to t determine how to proceed with ei those claims. that first hearing was april 1st and it's now been 79 daze.1st so i hope we'll get the answers today.'s as ms. barra said when the valukas report became public, "we failed these customers and u we must face up to it and we must learn from it."wh while 15 gm employees have beenr dismissed, it's not clear to men that any senior-level manager has been held responsible for the gm corporate culture that t allowed the ignition switch allo defect to go unaddressed for de years after it was first dressed discovered in 2001. the question now is how far accountability extends at gm.ecv as executive vice president of global product development, purchasing and supply from 2011 until taking over last year as ceo, ms. barra, my understanding

gm will announce the terms of a compensation fund for victims of crashes linked to faulty ignition switches. ceo mary barra has said there will be no cap on payments and gm will have no say on how much kenneth feinberg can award. >>> nearly half of americans say they could not go a day without their smartphone. the numbers are even higher among young people. about 90% view their phone as more important than deodorant or their toothbrush. >>> facebook users are outraged following reports the site conducted an experiment in 2012, manipulating what they saw in their news feeds. people shown fewer positive words were found to write more negative posts and vice versa. this is raising concerns about privacy. richard? >> so seema, we're going to see posts about deodorant and toothbrushes on facebook is what you're saying. >> that could be likely. >>> stories making news this morning. pop. that was the sound passengers said they heard midair. then an evacuation slide inflated making what's already cramped even more cramped. none of the 101 on board tried to open the door, and no depressurization, good thing, so all on the

hopeful it's not the final plan, that there will continue to be discussions in order to, as miss barra said, get gmhe right thing for all of the victims of these recalled vehicles. >> do you have any idea in terms of parameters for the dollar amount for those fatalities that are linked to these faulty ignition switches? are we talking 5 million? 10 million? what is it you're expecting that he's going to say. >> well, initially, the question is going to be the scope of the vehicles. my concern is the conversations i've had. gm is tying mr. feinberg's hands. and they're only going to allow him to consider less than half of the recalled vehicles as part of the compensation plan. so the scope we need to listen to, but the scope likely is going to be far too narrow. as far as the compensation is concerned i haven't seen the final numbers, but my main concern for the compensation would be, this is unlike what mr. feinberg has ever done before. because you have a significant punitive component here. in other words, not only is gm at fault for what happened with these victims. but there could be punitive d

. >> this latest recall comes just two weeks after gm ceo mary barra said the original defect found aof incompetence and neglect. >> we simply didn't do our job. we failed these customers. we must face up to it and we must learn from it. >> gm acknowledges it failed to order a recall for 10 years while customers died in cars that it knew had a problem. the company insists the culture at gm has changed and it will take a very aggressive approach to all safety issues so far this year the company has recalled 20 million cars worldwide. perspective, that's about the same number of cars it sold in the u.s. since 2006. >> tom, despite those figures, there was a report recently llt people are finally buying new cars after waiting with the economy and other issues. despite the incredible number of recalls, people are buying new cars. >> the attitude among people in the showroom seem to be the problems occurred in the past. we're going to buy the cars. most experts say they're building pretty good cars right now. >> thank you very much, tom. >>> up next the latest on the plan to send hundreds

mary barra said she cannot say why it took so long for those defects to be announced but she said she will find out. gm knew of the problem for over 10 years before finally issuing a recall back in february. >>> and the washington redskins once again being told to change their name. the u.s. patent and trademark office cancelled the redskins' trademark registration calling the name disparaging to native americans. team name has been criticized and a new campaign to have this changed gain some momentum recently. the redskins can keep the trademark though during the appeal process. >>> and today is opening day for the alameda county fair in pleasanton. the fair offers a wide variety of attractions including horseracing thursdays through sundays, and nightly concerts and fireworks. some of the acts at the fair are eddie money and lawrence's favorite night rangers. it goes through july 6. the sonoma-marin fair also starts today and the world's ugliest dog contest is on friday. >> all right! >> there you go. >> world's ugliest dog? >> baited way, did you see the size of the corn dogs they have out there, by

. >> as we said gm ceo gets a grilling on capitol hill today. mary barra returns to washington to face lawmakers with startling new development, gm executives knew more than they first admitted, joining me now congressman tim murphy from pennsylvania. jeff bartlett from "consumer reports" will join me in a moment, we start with congressman murphy. everyone watching what questions were today. did you get the answers you wanted? >> we received some answers, it is a ongoing issue for gm, gm has to change their culture, that is what ceo mary barra said they are doing, i said that reports should have been subtitle, don't assume malfeasance when incompetance will do, a number of people did a very bad job, whether they were superviseed, engineers or lawyers or others, i am thinking out of 210,000 people only 15 people are to blame for millions of recalls and deaths and crashes, toward to believe no one saw this coming could pick up on i. they have a lot of work to do. gerri: corporate culture, 200,000 employees, 21,000 dealers, 2 23,000 suppliers, ths is a massiv

at a company meeting in detroit the gm chief executive, mary barra, apologized, and said the companyepted responsibility for its mistakes. she also announced the launch of a compensation program for those who had been hurt or who had lost a family member. >> i can tell you this report is extremely thorough, brutally tough, and deeply troubling. for those of us who have dedicated our likes o lives to s company it's enormously uncomfortable to see our issues, laid out so disturbingly in depth. >> faces charges after insighting violence. publicly surrendered himself after being accused much offenses including arson and insightment to riot at anti anti-government protest. >> the big kickoff in brazil continues to be plagued with problems. sao paulo at a standstill. subway workers on strike. many of the poorest brazilians believe they are missing out on a party. >> the brazilian authorities are adamant the world cup will be good for them. $14 billion spent on new stadiums and infrastructure. but little, if any of that will reach the favelas. >> i think it's very clear that the world cup i

mary barra said there'll be no cap on payment. gm admits it knew about ignition switch problem more than ten years ago, but it didn't recall any karr are karr -- cars until this year. >>> it is 6:33, let's take you outside as we check the forecast, live look at san jose this morning. and we'll check the forecast with meteorologist christina loren. good morning. >> happy monday to you. getting your workweek going, and you know what, it's going to be hot out there. but today is the hottest day of the week. so typically monday can be also be hardest day of the week. i got to tell you, at least we'll get it done early. for the rest of the week, gradually cooling you down. now, i want to the start with your current temperatures because they tell the weather story of the day. take a look at half-moon bay at 48 degrees right now. that's an indication of a crystal clear sky, no blanket of low clouds. as a result, your temperatures are kind of all over the place this morning. we are in the upper 50s and clear meanwhile in san francisco, 63 de

is a mistake, the report said it was a mistake, they should have taken more action, should have been proactive. what should gm be doing that they're not doing now? >> mary barras should report defect discoveries to the supervisors, if they don't get action, contact her in the ceo office. i'm saying that's not going to work. the engineers are not going t risk their careers to do that. the only way it works is to establish an independent ombudsman with total access to her and the president of the company, and so any engineers who early on find out what's wrong and want to save a bailful of trouble for gm and safety for the customers, they send, they go to the ombudsman, they're given complete confidentiality. the umbudsman zooms directly to ceo mary barra and that information has to be reported to the department of transportation. when you have that system, people will step forward, they'll take the conscience to work and do the right thing. david: is there a precedence for this? has this happened before, the establishment of ombudsman? >> not that i know of in any corporation, the drug companies, insurance companies, banks, they all have. that that's the only

while the families of those 13 victims probably wanted to hear what barra had to say, they were not invited. gm saidhey asked, families would have been welcomed but instead some protested outside of the police headquarters. cnn's poppy harlow caught up with a few of them who are still demanding answers. [ crying ] >> reporter: a small but impassioned group of protesters at gm headquarters. >> i hate being here outside this building. but it just reminds me that she's never coming back. >> reporter: laura christian acknowledges her 16-year-old daughter was drinking and not wearing a seat belt when the car she was in crashed. >> i was supposed to have the rest of my life with her and i'm not going to have that. >> reporter: ken rimer drove 11 hours to stand here. he believes the death of his stepdaughter was caused by a faulty ignition switch. >> this is where we need to be. these two young girls died because of what they didn't do but we want to make sure that they remember what happened. >> reporter: the shareholder meeting took place just days after the internal investigation was released showing in

barra did not find a conspiracy to cover up gm's investigation. no evidence of conspiracy. barra warned more recalls are likely in the near future. for his part, senator harry reid saidcongress getting involved to see if gm made a cold, calculated tradeoff, between safety and recalls. >> they were fired and they want to put him in jail now? >> poppy harlow is joining me now. the ignition switch only killed 13 people, only, but by midday they had already changed their tune. why the shift? >> reporter: they are sticking with the 13 number but they are using a very loose number. they are not counting side impact crashes or people who died in the back seat in the same crash but they also said that they have hired this attorney ken feinberg to dole out victim compensation. they told me after the press conference that if he comes up with a number that they should be compensated, but still they are only counting the frontal trashes and, frankly, we really want to know why. listen. is that doing the right thing, to not count someone, say, sitting in the back seat or someone who was in a side impact crash or are you saying that that number may go up if you determined that tho

barra pointed to the valukas as important to answering questions she could not. gm will compensate those who ere injured or lost loved ones. said itkas -- ms. barra would take her and kenneth from theup to 60 days time of the first hearing to determine how to proceed with those claims. days. now been 79 i hope we will have the answers today. when the valukas report became public am a ms. barra said we have failed these customers and we must face up to it. it is not clear to me that any senior level manager has been held responsible for the corporate culture that allowed the ignition switch defect to go unreported for years after being discovered. ms. barra, my understanding, it was you who was responsible for safety issues. serious question should have been asked about the admissions -- a missions. -- ignitions. if i were a senior level executive that write about the problems and a newspaper, i would want answers and ask them. responding better and faster to safety issues, including improving mitigations with the national safety entrance for -- safety and transportation board. dmk paid the maximum penalty for inform -- conform

i appreciate it. >> thank you, ma'am. >>> still to come in the "newsroom," gm ceo mary barra said theiled its customers in that botched recall, and now 15 employees are out of a job. we'll talk about that. [ male announcer ] this one goes out to all the congestion sufferers who feel like there's a brick on their face. who are so congested, it feels like the walls are closing in. ♪ who are so stuffed up, they feel like they're under water. try zyrtec-d® to powerfully clear your blocked nose and relieve your other allergy symptoms... so you can breathe easier all day. zyrtec-d®. find it at the pharmacy counter. [ girl ] my mom, she makes underwater fans that are powered by the moon. ♪ she can print amazing things, right from her computer. [ whirring ] [ train whistle blows ] she makes trains that are friends with trees. ♪ my mom works at ge. ♪ (music) defiance is in our bones. defiance never grows old. citracal maximum. calcium citrate plus d. highly soluble, easily absorbed. ♪ 800,000 hours of supercomputing time, 3 million lines of code, 40,000 sets of eyes, or a million sleepless nig

barra said she's committed to changing the culture of her company. she said that this experience will be entrepreneuria permanently etched. the two gmsd and new at the top of the hour on inside story. >> i have to tell you something. we have the largest world cup upset. spain defending the world cup champions moments away from losing 2-0 to ch chile. there is just seconds left in stoppage tomorrow. we go to rio de janeiro to where the match is being played. what is the atmosphere there? this is huge? >> absolutelpandemonium. everything looks red. that is the color of what is call the chil chilean red wave and chile is winning 2-0, something that no one could have expected, that the defending champion would be doing so badly. it looks like spain may be out of this tournament all together unless there is a miracle within the next five minutes. that's all the time that is left at this game. the chileans are ecstatic. also at behind me there are tens of thousand was chileans and spaniards watching the game. spaniards with a very long face. >> pardon me, lucia, it is actually over. that match is over. and talk to us about the chileans. yo

have done at least two or three reports i know of where i have quoted either mary barra or a gm executive where they have saidf the major recalls, think they're starting to slow down and then, boom, something like this comes along. so you're to the point right now where if they tell you that, you can look at it and say how do you know? you told me a few weeks ago, mary barra held a press conference and said we think we're going to be close to the end by the end of june. here we are the last day of june and they're recalling 7.6 million vehicles. >> phil, down by only about 1%, just over 1%. is that an appropriate response to this, do you think? >> i have been asked probably every day by somebody whether it's on the train going to work or when i'm out about town, how come the stock is not down further? clearly investors maybe are buying into the idea that general motors will get past this and when it does, this is a stock that is primed to move higher based on all the things they have going for them, especially when you look at international markets in china and the growth that's there. and the belief that thi

. >> gm ceo mary barra said she expects an independent committee to begin processing compensation claims by august 1st. faulty ignition switch believed to be responsible for 12 deaths across the nation. you can watch today's entire hearing any time on our website, cspan.org. >>> coming up on friday, irs commissioner will testify before house lawmakers on hissing a as yous ongoing investigation of its targeting of conservative groups. we'll have live coverage of that hearing for you at 9 a.m. eastern here on c-span3. >>> the thesis of the book is that there's a whole group of people in america a big part of america, that's being ignored, 4re69 behind. not included in the discussion, i think, for either party. particularly, i would argue the republican party. that's, i call them blue collar conservatives. the folks out there that are working people. most of whom don't have college degrees. folks that really, still understand the value of work and the importance of work and responsibility and people of -- who understand the importance of family and faith. believe in freedom and limited gove

barra said the number still remains at 13. however, i had a long exchange back and forth with the president of gm, dan amon, sitting next to maryig question is, gm is only counting frontal impact crashes where air bags did not deploy. only counting those deaths. not people hit from the side and died, not people that were sitting in the backseat and died. and we have been wanting to know, why is that? listen. >> why is general motors only counting frontal crashes where air bags did not deploy for its list of those 13 deaths? why are people sitting in the backseat of a car not counted even if they died and the person sit in front seat is? >> we've analyzed all of the information we have available to us, based on one specific definition, as you described. >> right. >> we counted 13 people. what's more important than the specific definition and relation to the number is what we're doing about it, and what we're doing is going out to do the right thing, with respect to establishing the compensation program, and we want to go out and find all of the people that suffered the loss of loved ones or serious injury. >> is that doing the r

concealment and incompetence that comes anything close to what either miss barra said had occurred -- >> quick point. here's what gmaid they'll give full authority to ken feinberg to determine the victims. they will put it in independent hands. they want every victim who legitimate in this case to be compensated fairly. they want it decided by somebody from the outside. they're going to fund that the right way. look, it is a terrible problem. they've admitted that, but they are trying to handle this with integrity and candor and transparency. >> thank you both. got to go. >>> a new report finds u.s. restaurant businesses fell slight areally in the first quarter. are higher food prices and the sluggish economy to blame in bobby flay will tell us what he's seeing at his restaurants next. >>> the shocking number you will need to save up for retirement is later on the "closing bell." i always say be the man with the plan but with less energy, moodiness, and a low sex drive, i had to do something. i saw my doctor. a blood test showed it was low testosterone, not age. we talked about axiron the only underarm low t treatm

gm. >> now, a house subcommittee grilled ceo mary barra on why it took ten years to recall the cars. an investigation hired by gm saidre was no sign of a coverup. but families of some of the 13 people who were killed say gm employees who knew about the problems should face criminal charges. >> i'm sincerely hoping that they hold the people that knew and did nothing criminally liable. if you and i went out and hurt or killed somebody, we would be held to the full extent of the law. gm should not be held any different. >> gm has fired 15 employees. it just recalled another 3.4 million cars this week. now, during yesterday's testimony, a docket surfacedden -- document surfaced of an e- mail from engineers suggesting there might be a switch problem with millions of larger vehicles. >>> protecting the fans. new questions about who will provide security at the new 49ers' stadium. >> reporter: technology that is supposed to deter criminals from stealing smartphones has been adopted by two major tech companies. we'll have new of why law enforcement officials say it will work. >>> and we are looking at the big backups approac

gm denies the allegation it hid evidence. the investigation is expected to exonerate current ceo mary barra, who has repeatedly said she had no knowledge of the faulty switches until she took the top job earlier this year. she's worked at gm a long time, senior positions. >> her entire career. but people say gm is a company full of silos and it is possible that safety could have been separate from engineering and other parts of the country. the recall came just a month into her tenure as ceo. she has met behind closed doors now with lawmakers, has promised transparency. she's making good on that promise today, talking to employees and the press immediately after the release of this report. this will be the big business story this morning. and bottom line, while recalls are always bad business and bad pr, and some of these, wow, some of the stories of the victims are so sad, this has not hurt gm's numbers so far. remember, gm car sales up 13% in may, twice the jump analysts were expecting, the best month since august 2008, and gm's stock is up 2.7% since february when that recall was announced. unbelievable. i mean, the compan

gm's c.e.o. mary barra signed off on the numbers in a statement referring to the victims and their families, she said, we are taking responsibility for what has happened by treating them with compassion, decency and fairness. >> i think it's a little late for compassion. and fairness and decency. >> doorel johnsuetut 25-year-old daughter was killed in 2009. the family says they later learned the car she was driving had a faulty ignition switch. >> how do you compensate for the unrealized potential of that person. and my daughter was someone who had an extraordinary amount of potential. >> she settled with gm but is now considering whether to file a claim. scott, the center for auto safety said today it may be tough to prove a claim has merit. they expect that most claims filed will be on older crashes that occurred before 2012. evidence of ignition switch failure may not still be available. >> pelley: jeff, thanks very much. we called this a crisis and so far gm has issued 54 recalls involving more than 25 million vehicles and defects linked to 16 deaths. we have a list of all the recalled cars on ou

barra did her best to persuade lawmakers that gm is changing its ways. >> it's difficult to face so many recalls but it's absolutely the right thing to do. >> reporter: she said there's no longer a culture of keeping quiet about problems. the company has recalled about 20 million vehicles so far this year. >> i think the work we're doing and the actions we're doing with the additional recalls demonstrates how sincere we are about putting customers at the center. >> reporter: but lawmakers want know why only 15 employees were fire and why the recalls are taking so long. fred upton read a letter from a 2005 employee. she was concerned about an ignition problem she experienced when she was driving a chevy impala. >> so when was the recall for the '06 impala announced, do you know? >> i believe that was part of -- >> two days ago, monday. >> reporter: gm says defective ignition switches have been linked to at least 13 deaths. family members held a hearing before it. >> questions need to be answered and investigations made to prevent it from happening to others. they placed pictures of their loved ones who lost their lives in crashes. jericka duncan, cbs news, new

said they never should have happened. >> because of the actions of a few people, and willingness of others to condone bureaucratic process asks avoiding accountability we let these customers down. >> barra says gm will launch a compensation program. coming up on world news, a special report on what barra knew about the recall, that is at 4:30, right after the newscast >> muni service is back to normal after drivers ended a three-day sick out. about 90% of the buses and trains were running today. only a third of the fleet was in operation the union and management meet for talks on saturday. >> yes. a familiar sound is back. san francisco cable cars rolling again today the service shut down because of the sickout by muni. that frustrated tourists. many went home without getting to ride the trams. >> up next a father tosses children from a window of a burning home. hear from heros >> also, search for a stolen bay area dog now getting hollywood's attention. heat shields are compromised. weare those thrusters burning? that's a negative. what's that alarm? fuel cell two is down. i'm going to have to guide her in manually. this is very exciting. but i'm at my stop. come again? i'm watching this on the

gm's ceo mary barra has said there will be no caps on payments.general motors says the faulty switches are responsible for at least 54 crashes and more than 13 deaths. >>> transportation officials are trying to get more california drivers to go electric. several different electric vehicles were on display and available for test drives at the berkeley farmer's market yesterday. last month gehrkely received funding for six new charging stations. >> it is the future. we need to realize that these cars are here to stay and people need to familiarize themselves with them. >> the next experience electric event is set for next month in fremont. >>> the supreme court is expected to deliver a ruling tomorrow in the case challenging the birth control mandate in the affordable healthcare act. the high country will decide whether a for profit corporation can deny its employees coverage based on religious beliefs. if the justices rule in favor of those companies it will be the first time in history the rights of a religious corporation would be recognized. >>>

however, it was a pretty moving thing to see the ceo of gm stand up and say what miss barra said. >>he alluded to the culture, silo culture, when there was a problem, it didn't go up the food chain and that was something she was determined to fix. given what you know, your study of this company and how hard that would be, how gigantic the company is, is this plausible that she can fix it and fix it fast enough to prevent something like this from ever happening again? >> i think it's possible. i don't know that you can ever prevent something like this from ever happening again. i think you can take a lot of steps to do everything you can to make sure it doesn't or make it awful difficult, and i think that it's unfortunate that it's a situation that involved, you know, deaths and injuries, but this is the kind of rather significant fault that shakes things up enough to make it possible to make the changes that they say they want to make. >> john, i can understand why any organization has to go through this kind of forensic examination of what happened in order to renew itself for the f

barra said to the former u.s. attorney who was conducting this investigation. she referred to the gm nod. she said the gm moderate is described when everyone nods in agreement to a proposed plan of action but then leaves the room with no intention to follow through, and the nod is an empty gesture. that summarizes a lot of what you'll see inside this investigation. as far as the fallout from this investigation, today general motors announced that 15 employees have been dismissed. many of them, at least half being described as senior executives, five others have been disciplined. the main cause for why they've been let go or disciplined, incompetency and negligence. here's ceo mary barra. >> well, clearly there were a number of safety recalls that occurred over this period. some, you know, some fairly significant. i think if you look at the root of this issue, first off, you had a part that was released to go into production that didn't meet the performance requirements. and then, sadly, when the problems first occurred, they were misdiagnosed. they weren't deemed a safety issue because en

today's barra set august 1st as the deadline that she hopes the company will be ready to pay out compensation to victims and their families. gm hired ken feinberg to run the program. he said today, quote, i'll be spending the next few days seeking advice and input from all interested parties as to the terms and conditions of that program. but as several federal investigations continue, there are bound to be more reactions like that of connecticut senator. it absolves upper management, denies the deliberate wrongdoing and dismisses corporate culpability. an automotive expert and a washington bureau chief and automotive reporter with the detroit news. on the question of whether or not just looking at this report, it is as the governor of connecticut said, does it come across as self-serving? >> you know, i don't think that's true. it's very, very tough. it lays out a series of failures from people not talking to one another, to not changing part numbers. i mean, a systemic series of problems over ten years. yes, there are some questions that it doesn't answer, namely why did these engineers not make the fixes earlier. but it spares no criticism, and nobody looks good at gm,

barra said 15 managers have been fired and more have been hired. >> it's a way of changing the way we think at general motors. >> gm is also being changed by a $35illion fund compensation fund for the injured families. >>> the forecast for u.s. growth this year, some 2.8% to 3% to just 2. % to 2.3%. the fed also approved a fifth cut in its monthly bonds purchases. it was a good day on wall street. the dow gained 98. the s&p 500 was up 15 for a new record close. the nasdaq finished ahead 26. >>> still ahead, going down to the wire. in mississippi, as the tea party senses another crack in the gop stability foundation. >>> first, hillary clinton, fox news and what others are saying about it. ute for advil. it's built to be as fast as it is strong and fights pain at the site of inflammation. advil has the strength and speed to help you move past pain. advil. make today yours. that would be my daughter -- hi dad. she's a dietitian. and back when i wasn't eating right, she got me drinking boost. it's got a great taste, and it helps give me the nutrition i was missing. helping me stay more like me. [ female announcer ] boost complete nutritional drink

but in some ways, could gm be doing more damage to itself by basically admitting, as mary barra did today when she saidevel executives were even aware of the issue, that this is a company with serious, cultural and communication issues? >> thanks for having me on. yes, you could actually be doing more damage. number one, if anything comes out that contradicts what she said and what this report shows, she's damaged goods and will have to be replaced. as will other senior-level management. but even more troubling was the lack of specifics that we saw today coming from general motors. she's trying to say that it's a new general motors. yet she came across as the same old general motors. >> you know, i don't want to hammer the point, but phil, to what brian was saying, if you've got top executives who have largely been spared from blame in all of this, but you also have mary barra saying that there was essentially like incompetence going on and carelessness, doesn't that kind of trickle down from the top? i mean, at least if that was going on, shouldn't the top stamp on it? it seems very, very strange that

barra was showed and e-mail from 2005 where a gm employee had the impala lose power on a freeway and she saidngerous situation. a big recall was her words, and she actually went on to say, i can't imagine what would happen if a family was in the impala. so keep in mind, that was in '05, and they just recalled the impala for that problem last week, and what happened in between? the bankruptcy. so they knew about it. they had the issue. bankruptcy now is a defense to any lawsuits filed on behalf of impala owners. so you heard the tones in your clips, and that is, there was a lot of skepticism on behalf of the congressmen and i tell you, my clients, about 15 of them, who came to washington to sit in the back of the chambers with photographs of their loved ones, they were very displeased about what they heard from her. >> were they surprised that she did not use the excuse of bankruptcy as a reason not to pay them or not to have compensation? in other words, that technically you could use the legal argument, once you come out of bankruptcy, all bets, all deals, all prior decisions are often. many

. >> in auto news, gm officials are said to increasingly believe ceo mary barra, the internal probe expectedand departments within the company responsible for the delayed recall. the investigation will also recommend corporate and personnel changes and then in other gm news this morning the auto maker apologizing to families of accident victims who receive recall notices for replacement of defective ignition switches. some families have complained gm should not have sent them notices to bring in cars for repairs. then there is tesla ceo elan musk. he plans to run the electric car maker into 2018. they held a shareholder meeting yesterday. there was no major news, there were interesting exchanges. one shareholder asks for a vice chairman. another one said he made enough money in day trading tesla stock to buy model s. there was one of the youngest shareholders in attendance who askings for a tour. >> i'm an 11-year-old from burling game. i invested in tesla last year as my first stock [ applause ] and i was wondering if i could have a tour of the factory. >> absolutely. just hook to a tesla p

said that all week. all three major indexes closed down slightly tuesday. >>> news this morning on gm. "the new york times" reports gm officials expect ceo mary barra to be cleared of any wrongdoing tied to the botched ignition switch recall that resulted in at least 13 deaths. results from gm's internal investigation are expected as early as this week. it's expected to name executives, employees and departments that screwed up, but officials, again, telling "the new york times" they expect barra to be cleared. one thing is certain, barra has kept sales at gm strong. look at this, john. the company's may sales jumped 13% from last year. >> that's unbelievable. >> that is double the expected increase and the best since august 2008. that's even with a big recall over memorial day when some really popular crossovers were not even available to be sold. they still had these mega, mega sales in the month. >> it's exactly the kind of platform she needs to try to weather this storm with these recalls, to be sure. amazing results there. >>> all right, breaking news this morning, millions waking up to severe storm damage, tornadoes, baseball-sized hail, floo

ceo mary barra will say there is no cap on payments and gm will have no say on how much ken fineburg can atwoord any individual or group. general motors saidthe switches were linked to 54 crashes and 13 deaths. >>> facebook dealing with unhappy users after the feeds were dweeked. researchers changed almost 700,000 users to show a disproportionate number of happier statuses for one week in 2012. we found the emotions that others can affect your mood. inform users of the experiment and now many of them are calling it unethical. but it's not illegal. when users sign up for facebook they agree to give up their data for testing and research. >>> let's talk world cup. u.s. men's team arrived in salvador, brazil, and they're preparing for the match against belgium. >> in the men time, new video from south korea this morning where the soccer team returned to a chilly reception from fans. dozens of people met the team at the airport this morning throwing taffy at them. in south korea, the term eat taffy, is used as an insult. the south korean team eard just one point in three world cup matches and did not make it out of the group stage. the team's

. >> now, miss barra, it's also imperative that all automakers communicate clearly and thoughtfully with nhtsa. i said all automakers. will gm create a centralized database for all communications with nhtsa and train its employees who communicate with nhtsa to file their communications in this database? yes or no? >> yes. >> now, do you think that that is good for other companies? >> yes, i do. >> gentleman's time has expired. >> mr. chairman, i thank you for your courtesy. >> thank you very much. now recognize the vice chair of the full committee. >> miss barra, thank you for coming back. i've got a few questions for you, and i have to tell you many of my questions that i asked and couldn't get answers for in april when you were with us, you said after mr. valukas finished the report, you hoped to be able to answer these questions. now, since that time, i have been able to be on the floor at the spring hill facility which is near my district. we've got 1,868 employees that certainly do not want the gm brand to be tarnished by all of this. and so it's important to me, on behalf of all of those constituents, that we get some

barra said g.m. has now launched a safety campaign to reward employees who report potential safety issues. but several house members, including republican tim murphy, remained skeptical, even in the wake of this month's announcement that 15 gmloyees and managers would be fired. >> you mentioned, 15 were fired. that's 99.999%, if my math is right, of the people are the same. if you haven't changed the people, how do you change the culture? >> well, again, the people, the 15 people that are no longer with the company are the people that either didn't take action they should or didn't work urgently enough to rectify this matter. and they are no longer part of this company. that was a strong signal to send within the company. >> ifill: g.m. has issued 44 recalls this year alone, including monday's pullback of 3.2 million cars for a separate ignition switch defect. >> ifill: i am joined by david shepardson, who covers the automotive industry as washington bureau chief for the detroit news. welcome back, david. let's start with the chrysler. what is the scope of the investigation we hear about today? >> 1.2 minivans, suvs, a similar issue at which hundreds of complaints, the stalling when a driver's knee hits the key, similar to