my name is barry pearl, i ride muni, i have been working here for 28 years. one of the most infuriating and exasperated experiences with the muni in all of the years that i have ridden the system, dealing with wage works and the credit card that is assigned to city employees. we used to deal with a computer check, which was. i purchased a pass and had a total of $68 on the credit card. i needed for additional dollars in order to buy the past. -- pass. i started by contacting one group, and they had no clue as to how i could take this credit card and take $4 in cash in order to load onto the clipper card. i then called 311. they had no clue. finally, i ended up contacting the clipper card people, and they directed me to the embarcadero station, where i could actually deal with a human being and present a credit card and cash to solve the situation. it was so infuriated. then, wage works sends me an on- line service, and that was equally infuriated because it had a 250 character limit in the comment i could make. and then they do not have a phone number. you ca