the envelope read, "mary super b bauer." >> i will not open it up because of what it says, super b bauerand my name is not that. >> reporter: she says the abusive language was uncalled for. >> somebody has got to teach them how to be good and be kind to people. >> reporter: in a statement to abc's chicago affiliate wls, comcast said, "we are continuing to investigate this thoroughly and have reached out to our customer to apologize and make it right." comcast has already had to apologize before, for another obscenely labeled bill, and it follows an embarrassing 20-minute conversation, caught on tape last summer with a comcast customer representative recorded by a customer named ryan block. >> we'd like to disconnect, please. >> okay, so why is it that you don't want the faster speed? help me understand why you don't want faster internet. >> help me understand why you can't disconnect us. >> reporter: frank eliason, a former comcast customer service executive, is now speaking out, blaming a culture that fails to make customers a priority. >> they keep apologizing. you know what? it's not

. >> it said super b bauer.mary bauer called 39 times to complain about her service, and says she's been battling the company for months. last month a different comcast customer in washington state got called a bad name on her bill. an executive said the company needs to change its culture. >> they keep apologizing. you know what? it's not about apologies, it's about doing it right the first time. customers should never need to have to go to the press, or to social media or send an e-mail to the ceo to get the right service. >> bauer got an apology only after she called a tv station. >>> san francisco based see's candy has a warning for people with nut allergies. some of the valentine's day chocolates have been mislabeled and may contain coconut, almonds almonds, walnuts or pecans. some people with those allergies should avoid the eight-ounce boxes labeled classic red hearts with assorted chocolates. the candies were shipped nationwide. they can be returned for a refund. >>> dozens of kids got to hang out with s

bauer. that goes for you too, mr. dole.s out to be a dangerous affair for bob dole. reaching out to his supporters in california, he falls head first off stage. it turns out that the presidency is just beyond his reach. and speaking of feet, waiting around for dignitaries can be tedious work. president bush takes the opportunity to entertain the press with some fancy footwork of his own. >> i don't know of any times when it's really good for a president to try to dance. >> president bush, it seems, disagrees. here he is again in africa. >> and secretary of state hillary clinton gets down in kenya. >> thank you very much. stop the music. >> even russian president boris yeltsin seems comfortable on the dance floor. >> kick it. >> not all politicians are quite so musically inclined, however. just ask karl rove. ♪ tell me what is your name >> mc rove. >> i saw this one live, i'm afraid. it was even scarier to watch karl rove rapping in person than on the tv. he's got some of the movements that only dick cheney could manage. >>

larry bauer's, the district's chief operating officer, will serve as the interim superintendent. the site of the navy yard shooting opened this week after a renovation. mike could mean shows us how the remodeled building honors those who lost their lives. >> navy yard workers celebrated the reopening of building 197 now known as the humphries building, who designed the nations first warships. it is a fitting symbol of resilience. >> 17 months ago we were knocked down but we did not stay down. we supported the fleet, the navy, and each other. >> after the building ceremonial christening, workers open the new memorial inside, dedicated to the victims of the shooting rampage in 2013 when a former navy reservist used his contractor badge to access the base and through hallways with a sawed-off shotgun. >> human nature says we are not ready to go back. a lot of people are emotionally traumatized. going into the facility, it is like reliving it. >> many felt strongly they wanted to come back. >> most people felt happy and secure. >> it's good to be back home. >> workers are returning t

no problem for eddie bauer collection designer laura. >> for men tailored parkas fair isle prints are pretty good. strong twill chinos are one of my favorites. >> the stars catching up in the eddie bauer vip and hilaria happy to outfit her clients with some gear. >> bradley cooper ben affleck. layton meester. >> fashion hits hip hop in fresh dressed. >> the film is about the evolution of hip hop fashion. it's telling the evolution and history of hip hop using fashion to get into the huge important story. >> with heavy hitters and music and fashion. >> we have swiss beatz, we have kanye west pharrell asap rocky. sean puffy combs. >> and of course the stars are always riding in style here in park city. thanks to acura. >> the acura has become the spot for all the stars at sundance including the party for the urban coming of age party "dope." all of these dope moves coming soon to a theater near you. >>> still ahead, part two of mario's miley exclusive. >> to me it looks like you're just having fun. people trying to read into it and it seems like there's a hidden message involved. >> fro

giant it appears that a couple of the players were using to buckle again i say appear because some bauer sees income are also popular. chile is something that baseball players have done the years but assembly member tony permit abortion said enough is enough. >> reporter: not a tobacco users spoke to me this afternoon creek >> guys, have habits and i guess it's pretty stubborn for it and make a lot of money. and they pay would ever find the want to give them for it but is not a whole lot of big dippers' are round. if they do they keep it under cover print that will be the biggest challenge to catch dies. because guys are sneaky. -- to catch the guy >> reporter: they're still a number of questions out there on how well the rule is enforced. and that's bill j.r. stone kron 4 news. >> pam: we will take you to the local film premiere of a documentary of a that of a boy known as that kid. --bat kid >> reporter: our next door system is just south. where we could see some rain coming up and five minutes. >> grant: this video may get away all round tonight by a brokerage and homeless man's lap r

steve newman is the former ceo of of woman's and eddie bauer and brooks brothers. have to admit, when i write more about it, it sounds like a really cool and young branch. it was thoughtful and hundred thousand dollars over 10 years ago. look at what it has been turned into. >> i think he is one of the best retailers out there. he bought the name, which was a great idea. he leases it back to j.crew for a penny a year, something like that. i think it is not your parents store. it has not been around for a long time like a cap or a j.crew plasticky reinventing themselves to make them cool and hip to the new 30-year-old, whereas they do a great job. saying it is a new store, a new brand, a new company versus, we are still a great brand, even though we have been around for a long time, we are so cool, i think they have that advantage. i think to give it more points try new things. >> it seems to be working so far but it brings the whole question and apply. are the retailers dealing with too many brands and their umbrella? it is not really all about the gap is what i me

ross bauers could be the quarterback of the future. threw for 37 touchdowns as a senior.highlight right in the middle of the screen there, big offensive lineman, 6'5", 325. he will hit you hard. after finishing dead last in phoenix tiger woods is back at it this week in torrey pines in san diego trying to find his lost game. he's had all kinds of problems with the short game. no confidence in the chipping. just trying to play through this. the man was once the most feared golfer on the planet. now just hoping to put a solid round together. >> and i know what the fix is. but can i save it during the swing itself? my good is really good. unfortunately my bad is really bad. i want to get this. i want to be ready come augusta and the rest of the majors. but we still have some work to do. >> round one tomorrow. abc 7 sports brought to you by toyota. it sounds like one of my sports casts. the good is really good, and the bad is really bad. and you don't know what you're going to get. >> very quickly out of time, back to the super bowl and the call. yes do not know what i'm doin

and bobbi kristina's bedside access hollywood got very crucial insight when correspondent stephanie bauerlly spoke to mr. brown. >> his eyes were red did he look like he had been crying. i said, bobby how is your daughter doing? and is he said she's good. we're praying. >> are you guys hoping she pulls through and he said yes, yes i appreciate it. >> family members have not released an update since monday only saying bobby christine was in the fight of her life. bobby brown's attorney says they're investigating what happened to his daughter before the 911 call that she was found unconscious in her bathtub. but just days before long time friend says to fox5 what was going on in bobbi kristina's mind. >> um, and she said she misses her like crazy. >> theresa shares this playful photo she took of bobbi kristina on january 20th as she shows off a piercing she's wearing a shirt with a photo of her late mother whitney houston and her mother's belt. her late mother first took her as teenager to get her belly button pierced and has been back for years for tattoos and piercings. nick gore ton a ma

you're going to see the other exclusive segments with barry bonds, michael bauer and george gas cone.ok who has a bff. >> appears on his show. >> he likes all of us here. >> hanging out with jimmy fallon. >> aren't you feeling left out, jeff that we don't get to hang with "the tonight show" folks? >> that was fun for you. let's get a look here. we had quite a bit of fog across the bay area. it was extremely stubborn. didn't move throughout 2:00 3:00, 4:00. a tiny window of sunshine that poked through the clouds. you can see right now our view throughout the early afternoon hours. once again, that cloud cover socked in across the north bay, east bay, south bay and also for the peninsula. what i want to do right now is jump forward into that morning forecast for tomorrow. it's still going to be overcast to start with. temperatures in the upper 40s and low 50s. expect that fog in san francisco in the north bay and high overcast for the peninsula and south bay with temperatures in the 40s. now, as we head throughout the day, we'll see a key change. you'll see what we really have been moni

the years of things going wrong for candidates while they were running for president, you know, gary bauer falling backwards off a stage while flipping pancakes at a photo-op, or dean screaming, don't do it! and putting a tiny person in that giant tank. for all of the indelible presidential campaigns, bad moments over the yerks, john kerry reborn. the most indelible presidential campaign moment, that happens not just to candidates, but to a serving president who was running for reelection, one of these indelible moments that happened to a serving president was what happened to george h.w. bush, when he was running for reelection in 1992. he had this remarkable staged for the press moment in florida, involving a carton of milk, an apple, and his own wide-eyed amazement. "the new york times" headline after this after this happened, bush encounters the supermarket amazed. he grabbed a quart of milk and light bulb and candy and ran them over the scanner. he saw the item and price registered on the cash register screen. he was quoted as saying, i'm amazed by some of the technology. in the years

isaac bauer, de nebraska, le hizo tambiÉn la siguiente pregunta al papÁ.superarla, y si no la puedo superar, aguantarla hasta que se dÉ la posibilidad de superarla. no hay que asustarse nunca con las dificultades. >> es un papa con un lenguaje totalmente cotidiano, mario. >> estaba pensando, un referente moral en un mundo a veces muy inmoral hoy dÍa, y yo creo que es tan necesario lo que Él estÁ haciendo que excede a la representaciÓn de la iglesia. >> tÚ como comunicador, ¿quÉ te llama la atenciÓn del papa? ¿quÉ hace este papa que deberÍan aprender otros lÍderes mundiales? >> bueno, Él hace todo lo contrario de lo que harÍa una persona poderosa. yo me imaginaba, cuando Él saliÓ, que yo mismo tomÉ una fotografÍa, yo me imaginaba que iba a venir un rolls royce. >> ¿te tomaste un selfie? no. >> no, selfie no. >> te tomaste una fotografÍa, ya. >> yo respetuosamente fui, y entonces, a la salida, vi cÓmo Él se subÍa a un auto comÚn y corriente, un auto normal, usando sus mismos zapatos que Él se manda a hacer en la argentina para que le queden cÓmodos. >> no lo

>> the next segment coming up the latest in workouts and food joy bauer has it all. >> i like the contexto ricky, good to see you. tell us a little about that title. listen entime ricky martin come on. people rise to their feet. >> i hope you enjoy it. it's a beautiful album i haven't felt like this about music for a long time. it's very raw, very honest. very romantic. baby-making music. did i just say that? did i just say that? >> come on don't say that. >> physical disciplining here. >> on the down low. go ahead. >> it's all about fusion. so i always bring my latin sound and fun and carnival kind of approach is important to me to bring that on stage and, yes, i am going to be on the road hopefully here in the united states in september and we're doing the madison square garden in october. a lot of fun. it's a lot of work. but i'm living. every single minute of it. >> you stepped away for your kids? >> eia, i took a sabbatical. i needed i made that decision. which is the most important decision i made in my life. i said if i do this i want to go home and at least spend a year with them.

we look forward to working with the committee in bauer suing these efforts. >>> >> i appreciate the opportunity to testify on the important topic of community dangerbanks and reducing regulatory burden. having begun my career more than 30 years ago as a community bank examiner at the federal reserve bake of kansas city eventually becoming the officer in charge at the reserve bank i've seen firsthand how critical it is that we balance effective regulation and supervision to ensure safety and soundness of community banks while also ensuring undue burden does not constrain the capacity of these institutions to lend to the communities they serve. i last testified before this committee in september of 2014 and at that time i testified that in the wake of the financial crisis the federal reserve has spent the past several years revising our community banks & credit unions refining training program and developing automated tools for examiners to focus their attention on areas of higher risk reducing some of the work at low risk while managed community banks. furthermore we developed programs to conduc

they have a stake in sales and eddie bauer. you saw the collapse of radioshack.some bad moves. there was also real estate involved. you cannot just fix the company, you have to fix the malls of america. number eight, nordstrom, the largest u.s. luxury department store, posted fourth-quarter earnings. they trailed wall street as the company continues to cut prices and inventory, hurting their margin. they bought trump plaza and they are trying to expand their saline. leslie: it seems like nordstrom has been more successful online. north nordstrom and the nordstromrack.com brands have surged. while they are struggling in terms of getting people to shop at the higher-end stores, they have not been successful where other stores such as ann have been successful. brendan: i also think when we look at the retail this last holiday season a lot of retailers were discounting earlier and deeper. so anybody surviving reasonably well in that environment you can almost call it a success. betty: the pressure is on for target and other retailers to increase minimum wages for emp

of the reason that's the federal government saemz to have had markings of the subprime bauer ower and the reason why the they can continue to do this is that people are lending them money. based on the psychology and investor class thinks that government money. and that will be fine so. that they can lend them money. it strikes me as a weak psyche goo. i know that the other competitive kurnls sees are as bad shape at the dollar so. the question is do you envision any situation where the investor class will stop, stop lending money to the u.s. government in low interest rates? i think that there are fundamentals and the point that you raise about this is valid. it concerns me. i think that we have learn this had repeatedly. the psychology of the situation can change quite quickly. and all of a suddenly. great confidence in what we know is despite that default is at this time. maybe they won't. and again. that is only one example. we certainly are in a situation where some of much of the financial decision here is built on things like fannie, and freddy. treasury debt. and if there is a

in the chicago area, mary bauer get her comcast bill, but instead of it being to marry it was to, quotel send it to my correct name. tom: calling people swearwords and everything else. >> this is what is happening. she was very upset and then she tries to call and is thrown off and nobody is helping her, basically she quits calling and they're going after her. >> that is the experience we all had with the cable company. somebody at comcast is a devilish. >> now they want to merge with tumwater to deliver and they are our real treat. the fun will continue. >> can't wait for what they call me. mcdonald's thinks it has found a way to get you into these boards. roll the tape. >> tell me what you love about this. >> i love compassion for others. >> something on you. [applause] >> for someone who witnessed this campaign for a stand, wall street journal op-ed editor, you went to mcdonald's and got a little free meal, a little loving or something? >> travelling to washington d.c. stopped in for good mcdonald's breakfast and i was surprised when they said you don't have to pay, there was some ch

. >> someone on twitter, she just val willry bauer. she said are you grumpy. you seem irritated with mike. >> are you. >> it is so funny, turned to mike and said mike, did i do something. >> you seem fine to me. >> we like to play around on snow days. >> we joke a little bit. >> just leave me alone. >> niagara falls, have you ever been. >> i have not been. >> we will go. it is amazing. >> but if we go we won't see it like it is right now it is kind of half frozen. >> look at that. >> it is still beautiful this happens every year. but it has been cold. >> do you want to necessity how cold it has to be to partly freeze. >> would i think below zero. >> 13 degrees below zero with wind chills between the minus 14, and minus 25. >> look the at how powerful that is. >> those people are brave for going out there in minus 25 wind chill. >> would i do it just to see that. that is something. >>> lets check with the city of boston. they have had close to 90 inches of snow this season. the the mass chew you sets bay transit authority is offering locals up to $30 an hour to