i would like to commend debt staff to have beethe staff who n very patient. they have done a great job i think. it is taking longer. i cannot face a specific person about my problem or trade my place in line. to kill some time the past week while i have been waiting i did my zero little survey -- i did my own little survey that was very informal. the taurus is were i like the new system and think it is working out. the second trees if i think it is o.k. but these adjustments. the third was i do not like the new system. i got some comments on these, too. basically the people who did not like the system was 47%. people thought it was okay but it did work was 35%. the people who like it or 18%. most of the staff did not like it. it was an anonymous survey. the people who like it, did not go to dbi very often. thank you for listening to our concerns today. >> my name is mr. adams. i am at dbi almost every day. i would like to address mr. walker's commission. my understanding is the reason it is not there is because the company went bankrupt. if that is wrong -- t