the bell ringing competition is a two-part event today. we have professionals competing for a number of prizes in the coveted title of world champion bell ringer. for the amateur portion we have executives from some of our local media outlets competing for first, second, and third place trophies. the competition started with preliminaries. 37 contestants went through filling out the paperwork and a chance to proceed to the finals. all cable car crews were invited to compete. this year they have six finalists competing here at union square, competing against the two-time current champion mr. leonard oates. going to be tough. two years with the tiara, hard to give up. individual trophies welcome awarded to all six professional bell ringers. first, second, and third prizes will not only win trophies but a most -- host of prizes from our he steemed sponsors. we have the prize table right next to all the lovely doughnuts at this time we would like to thank our supporters and sponsors, without whom we could not do this every year. the sfmta, mun

[bells ringing] [bells and chimes ringing] [music continues] ♪ ♪ [singing in italian] ♪ santa lucia ♪ucia ♪ santa lucia >> fantastic! wow! let's hear it for them. ladies and gentlemen, epiphany productions sonic dance theater, san franciscoance theater, san francisco trolley dancers. you will see them on muni jay church line. they'll be there all year. fantastic. nice work. well done. and now while we're still tallying our scores, our band today is called the slot blades but i bet you didn't even know what a slot blade is, do you? it's a piece of machinery the cable car operator uses to stop the cable car. it's a very important piece of metal. it's the official emergency brake that drives a metal wedge into the ground and pushes the blade and imbeds itself for a quick stop. but these slot blades keep us going. ladies and gentlemen, once more, the slot blades! [applause] ♪ ♪ oh, go bop ♪ go bop, bop, go bop, bop, go , go bop ♪ ♪ go jingle bop ♪ go bop >> the slot blades, ladies and gentlemen! >> thank you. >> is everybody ready? is everybody ready? to announce the amateur third place c

>> no, because i love taco bell. >> reporter: you work for taco bell? >> no, it's just that good. >> reporter: taco bell serves about 35 million customers a week and, if they are all as crazy about taco bell as the folks we talked about, and if some of those people get on the jury, it's going to be a tough lawsuit to win. >> does seem like popular stuff there. all right don, thank you. >>> a surfer from orange county in critical condition after falling from a massive wave at mavericks. that accident caught in a dramatic series of images. you can see here witnesses say 20 to 25-foot waves caught several surfers by surprise. jacob trady was tossed off the top of one of them. he was found face down in the water. his brother says his family is very grateful for everyone who worked to save jacob. >> they got him and i guess they dragged him into shore and then shank goodness there was another lady there that was a nurse who got a pulse from him. >> he is being treated at stanford medical center. the hospital has not released information on his injuries. >>>

a lawsuit targeting taco bell f. don explains the issues and talks to some cust ners. >> well the -- customers. e allegations are serious, and the customers we talked to at several restaurants here in san francisco didn't think much of it. where's the beef? that's the question being asked by a lawsuit filed against taco bell alleging false and misleading advertising. attorneys filing the suit claim the stuff that taco bell calls seasoned beef is 36% meet, and the rest is something else. customer george casey doesn't mind. >> because i am a poor person, f it were 20%, i would still be happy with taco bell. it beets feeds a lot of poor people and a great place. >> what it allegeds is when youy a cheesy double beef burrito, you get fillers and extenders. they claim that the seasoned beef is fillers including water, isolated oak product, whaet oats, antidusting agent, yeast extract and modified corn starch. taco bell responded to the suit saying that taco bell prides themselves on serving high quality mexican food. we in

>> no, not at all, because i love taco bell. >> reporter: do you work for taco bell? >> no, it's just that good. >> reporter: don knapp, cbs 5. >> he when need your fix, you need your fix. people in the east bay will see some new target stores pretty soon. one will be opening on the border of oakland in emeryville in march and another target will open in october in eastern dublin. these new stores could mean up to 500 new jobs in the east bay. it's all part of the company's plan to roll out 21 new stores nationwide, a total of five will be here in california. >>> the nation's airlines are making money again. earnings reports for the 4th quarter of last year are expected to show that the big u.s. airlines had their first money making year since 2007. and the government says profit margins are the highest in at least a decade. the airlines have been reducing flights and cutting costs. they have also been raising fares as travel demand increases. >>> want to traffic your federal income tax refund? there is an app for that. the free app called, irs to go, allows taxpayers

back in the 1930s. >> arthur bell, along with another innovation--arthur bell, along with studes from the engineering department at berkeley invented the pitter-chopper. this @achine would basically take the pit out of the olive at the same time it chopped the olive in small pieces. bell's chopped olives was widely used in the chopped olive sandwich, which was considered a delicacy around san francisco. the bell-carter family and all the dedicated employees have been processing top quality olives for over 97 years. >> then they're off to a pizza chain, restaurant, or grocerystore near you. in corning, charlotte fadipe for "california country tv." >> this segment is brought to you by the california farm bureau federation. from farm to feast, stay tuned for more of the tempting tastes of california. >> welcome back to "california country." >> long known for being the salad bowl of the world, now one salinas based company is changing what we put in our salads. did you know that in terms of production value, lettuce is the leading vegetable crop in the ufited states? and each year, more t

what is in those taco bell tacos? >>> the moment when seven heroes slipped the surly bonds of earth. where were you? >>> and, from mean streets of massachusetts to the red carpet. a lesson in resilience from our "person of the week." client comes in and they have a box. and inside that box is their financial life. people wake up and realize. "i better start doing something." we open up that box. we organize it. and we make decisions. we really are here to help you. they look back and think "wow. i never thought i could do this." but we've actually done it. [ male announcer ] visit ameriprise.com and put a confident retirement more within reach. you should get some custom fit orthotics. dr. scholl's custom fit orthotic center. it recommends the custom fit orthotic that's best for your feet. and footcare scientists are behind it. you'll get immediate comfort... ... and, you could save a couple hundred bucks. for locations see drscholls.com discover customersl are getting five percent cashback bonus at restaurants. it pa

coup for bell. not that important be commercially, but hugely important in the realm of public relations. but he loses in a number of wayings. he doesn't control telegraph during the first world war. he tries to get control of cable, doesn't control cable, can't control radio. this some ways a tragic figure. but the bell system that he helped to establish and helped to really put on a footing where the stockholders are neutralized, no longer a problem for people like jay gould where the users are relatively happy, and most important of all where the independents are saved because if the independents had continued to fail and cause problems in the state legislatures as they had between 1907 and about 1913, it might have destable stabilized the telephone business. so everyone ended up happy. the independents got recognition, and that was veil's doing too. >> so the question you are never supposed to ask a historian -- >> yeah. >> what is the lesson from this that would be interesting to help us unders

[bell] president chiu: thank you. >> good afternoon, supervisors. stop the destruction of the public library. this has been one of the great civic, gains of time. which one of the great civic con games of all time -- has been one of the greats of the con games of all time. -- one of the great civic con games of all time. there is the post occupancy of valuation scandal. the lower accreditation scandal. the staff whistle-blowers scandal. the fee-for-service scandal. the private space rental scandal. underlying them all, 1000 public records and sunshine violation scandals. yet, a private money was so important -- yet, private money was so important. the so-called philanthropists, who call themselves the friends of the san francisco public library, have no agreement with the city because they would not answer questions about their finances from your board of supervisors. they are not required to justify its philanthropy with any showing of benefits because the reason for the philanthropy is to maintain the privileges of

lisa amin gulezian talks about taco bell's reaction. >> i am president of taco bell. >> taco bell isnleashing its own aggressive campaign to prove where the beef really is. >> it contains 88% quality usda inspected beef. >> the company launched this youtube video today and bought pricey full page ads in major newspapers nationwide. this after an alabama law official filed a class action suit this week claiming the meat taco bell uses is one-third beef. >> this is a great headline. >> the ad reads -- "thank you for suing us. here is the truth of our seasoned beef." >> thank you for suing us. here are what the facts really are. i think the public will find this believable. >> sam singer knows crisis management. jack in the box hired him after an e-coli outbreak. they call it a strong move. >> they are coming back and counter attacking. and they are doing it with assuredness that gives the public the sense that they are telling the truth. >> the truth is somewhere between meat and what is called extenders. nonmeat substitutes meant to add bulk and texture. it includes isolated oat produ

[bell] president chiu: thank you. next speaker, please. >> i am in no rush to get yes' votes. knocking on doors, the obama campaign, i work from 5:00 a.m. east coast but, 12 to 15 hours per day for over eight months. i travelled to and from other offices vote to maintain my sanity, and those hours are not really included. before polls closed, they said i was one of the top 100 telephone bankers in the country. i believe i am number two. i was impressed with the tenacity, intellect of another person. i made the decision 1.5 months before the election to the phone bank, and to put out the same energy i did for the obama campaign. i never doubted she would win, and my phone baking numbers were phenomenal. this letter of victory as supervisor in district 10. i was nicknamed the secret weapon. thank you very much. president chiu: thank you. next speaker. >> thank you for your time. i had a show on kusf since 2001 and also a band. each city has a station on which they can express themselves, and for san francisco it do not

thanks for your work, and ♪ chigoe bells, jingle bells -- jindal bells, jingle bells -♪ jindal bells,on square ♪ ♪ what a swell time to rock the city time away ♪ ♪ it is a swell time to be writing in the horse in polo fields of yesterday ♪ ♪ jindal bells, light on your feet ♪ ♪ do not ever stop, that is the city hall and jingle bell civic center rock ♪ goodbye, and thank you. >> next speaker. >> my name is jamie allison. i am a producer of the morning show, here to speak in favor of the resolution that urges the foundation and staff members to work together in good faith with the community workers of america said represent the workers. it is an independent media source that has been covering local issues, many that you cover every day, that are key concern to your constituents, and the morning show is one of the few places that give in- depth coverage to the issues from communities members that would not otherwise have an outlet. the morning show has been very valuable in terms of educating the community about issues and providing an so for those of you who are sponsoring this resolut

things that make a taco bell meat so tasty.>reporter: the slur again the ground beef may be ground for their own legal action. lindsay davis abc news, new york. >>> federal government announced recall of a candy import from pakistan today. it is called toxic waste nuclear sludge. candy has lead and so far nobody has sick but the lead content could be harm fu to small children, infant and pregnant women sky when oakland son and civil right here o. still ahead. california prepares to mark day in honor of asian american for the first time. fichlt and new able bully. at school they are not just after lunch money these bully. at school they are not just after lunch money these days this sunday marks the first take ever named after asian american. california will celebrate the fred day of civil liberty and constitution. he was oakland native who defied an order to go to the an internment camp and eventually arrested and sun to the camp. he fought his conviction for decade. in 1983 the government knew the japanese americans had not co

tap on the glasses and play the notes to jingle bells. correctly in 60 seconds she's gonna win $50,000. [sounding like jingle bells] 45 seconds. - 45 seconds, babe. [notes still out of order] - yep, that's it. - there it is. ♪ - 30 seconds. [cheers and applause] - wait, babe, play it again. - test it! test it! - 24 seconds. - play it again. [jingle bells melody] [cheers and applause] - aah! - yes! she nailed it! yeah! i know brave, and i know people that are confident and sure. but with 25 seconds left, she gives us this. ♪ [cheers and laughter] i mean...i don't even know what to say. i'm, like, "i didn't hear the buzzer. she's walking away." i thought she was gonna start throwing water on the crowd. - oh, my gosh they should have called it jingle bell rock 'cause you just rocked 50,000 bucks! [cheers and applause] all right... what do you guys think? - i actually, um, want to take a second. - okay. [cheers and applause] - what are you doing? - i love you. i love you more than life itself. lindsey, will you marry me? - yes. yes! oh, my go

. >> and taco bell fires back. >> and taco bell fires back. the fast a throne for the tv...m for movies... your workout gear... non-stop football... it's a man cave! the boys next door will never leave. who says we want them to? ♪ >>> taco bell is fighting back against a lawsuit that accuses the fast food chain of using a meat filling that's not really all beef. the alabama attorney's filing the suit say taco bell's seasoned beef is false advertising and doesn't meet the government standard to be called ground beef. this morning taco bell bought full-page ads saying thank you for suing us. and here's the truth about our seasoned beef. taco bell says their beef is 88% usda inspected. the lawsuit wants taco bell to change the wayizes its product. >> 88% beef. the other 12% not beef! our weather changing quite a bit. >> i'm glad you noticed that. definitely a new flavor to our forecast, how about that. filler out there if you will in the form of fog. mount tamalpais down on the coolness that sits on top of us. almost looks like summer outside. take a look at our temperatures an

taco bell says their beef is 88% usda inspected. lawsuit wants taco bell to change the wayizes its product. >> 88% beef. the other 12% not beef! our weather changing quite a bit. >> i'm glad you noticed that. definitely a new flavor to our forecast, how about that. filler out there if you will in the form of fog. mount tamalpais down on the coolness that sits on top of us. almost looks like summer outside. take a look at our temperatures and the cloud cover and you can see there's plenty of cloud cover around and most of us still in the 40s. 50 livermore and half moon bay. low to mid-40s -- 50s excuse me, until you get to monterey at 48. when the fog fades, partially cloudy and definitely cooler toot. showers sunday morning. that's the biggest change in the forecast. as we head into february, next week already february, drier and brighter. today a struggle. i think we'll get it into the upper 50s, maybe a 60 here or there where the fog fades the quickest. monterey bay low to mid-60s. we have the sunshine here. tonight everybody's de

bell loses big time. they don't get to control the telegraph this was the telephone, the kind of separation that you read about, so magically, persuasively in moving the inner final section. the radioactive 1927 keeps at&t out of the content business. content conduits are divided they are. if you would not have the studio in hollywood, would you have a coming together of the people making the movies in the ownership of theaters. the united states might never have established a dominant position in the world film business. in the 1930s and 40s -- we have 80% of the world's market. the europeans couldn't get their act together. we did and that made it possible to create creativity that led to the self sustained development of hollywood. >> if you didn't have a hollywood studio system coming also wouldn't have the example of private censorship in american history. >> that's a ridiculous claim, 10. [laughter] >> private censorship. >> tell me your thoughts and i'll tell you why you're wrong. >> industry is a

[bell] [bell] thank you very much.resident chiu: home speaker -- next speaker. >> a number of concerns about the smart meter exist. there had never been a health and environmental study before. the cpuc had voted against the investigation. on january 7, there was an independent study, which finds that smart meters can violate federal safety limits. it is typical to appeal of elevated levels in rooms adjacent to the meter, comparable to living within 200 to 600 feet of cell phone towers. pg&e is beginning a large scale rollout. i am urging that san francisco adopt an ordinance, calling for an emergency measure. there is enough evidence that smart meters can cause harm. there was more radiation than in an adult. we ask you that you take a stand to protect the children of the city with an ordinance that will temporarily halt smart meter installation. thank you very much. president chiu: next speaker. >> this is seen as a way to save money. the special police. i believe one-third of the police force will be eligible. >> th

well, that's what a lawsuit is asking of taco bell. what it says the meat is really made from. >>> and the skies are already offering a clue as to what the weather will do today. 8 to 15 degrees above average but there is some patchy fog out there. who will see the hot spots? i'll have those answers coming up next in your pinpoint forecast. ,,,,,,,,,,,,,,,, down about 55 points right now.. after a series of weak earnings reports. >>> here's a live look at what's happening on wall street. the dow down 55. weak earnings report. plus the state of the union tonight. >>> attention shoppers. two new target stores coming to the east bay. one will open on the oakland emeryville border early march. another target will open in october in eastern dublin. the new stores could bring as many as 500 new jobs. >>> we are in the middle of a budget crisis, but state lawmakers are apparently racking up thousands of dollars in gasoline bills on your dime. the "san francisco chronicle" says last year, lawmakers spent nearly $300,000 on gasoline. they can s

her third series of injections and along with acupuncture and other tre treatments to get belle back on her paws in no time. >> they are not separated from the owners and no anxiety, and the owner can see the procedure and nothing is hidden and the animal is less stressed and gets better faster. >> reporter: there are skept ticks like this veterinarian. >> i find it to be questionable. >> reporter:er he says that some holistic treatments have not been treated. >> if i don't do it on my dog, i won't do it on your dog. >> reporter: but belle is fine and looking forward to more brisk walks. >> between the acupuncture and holistic therapy, she canxwalk, and it has been a great experience. i would not go any other way. >> garvin thomas, nbc bay area news. >>> all right. moving on to jeff because it is one of the spookest nights we have. >> the most fog is in the bay area. napa will go down to a tenth of a mile of visibility. if you are traveling in the bay to san francisco in the morning, be prepared for the reduced visibility. otherwise, it is mild out here and we haven't seen temperatur

the lawsuit against taco bell up next. >>> someone has a beef against taco bell, and they are taking it to court. a class action suit filed in federal court says there is not enough beef in taco bell's offering to qualify as beef. the alabama consumer law official said it is mostly fillers. the lawyers aren't asking taco bell to change its food. they simply want it labeled as a taco meat filling instead of seasoned beef. taco bell says it doesn't exaggerate what it gives consumers and no false advertising for any products. >>> time for sports with larry beil. >> yum. the warriors go from eccstatic to frightened. money day ellis, mr.-- monta ellis, mr. clutch and the night ends with him being carried off the court. what happened to his ankle? i have fallen in love with making bird houses. caw caw! [ director ]what is that? that's a horrible crow. here are some things that i'll make as little portals. honestly, i'd love to do this for the rest of my life so i've got to take care of my heart. for me, cheerios is a good place to start. [ male announcer ] got something you'll love to keep

>> because i love taco bell. >> wow, do you work for taco bell? >> no, it's just that good. >> in a statement, the taco bell spokesman denied the company's advertising is misleading. >>> we're enjoying warm weather here. just the opposite on the east coast making it hard for people to get around. check out, this is an audi completely encased in ice. >> i just said, that's what sank the titanic. >> this right here is ridiculous. >> it really does look bizarre. i thought it was fake. >> well, in this case, not fake. a busted water main is to blame. crews were able to break up the ice around the car, but the tires remain froze tonight pavement. and then when the car's other than was able to get inside and warm up the engine, the rear window shattered. that state bracing for another 8" of snow tomorrow night. >>> meantime, we are not complaining at all, roberta. >> allen, i remember when living in the midwest, about this time year you begin to really tire of seeing different shades of gray. all we're looking at are different shades of blue. wall-to-wa

imagine people eating a lot of taco bells.old, we're sick. >> oh, sick! >> it is a big deal. we don't fake it, we don't make it up, we don't play things up for your sympathy. although some women say there is such a thing as man flu and man colds and say we do kind of drum up the symptoms to sound or act a little bit more ill. there's a study out. we've got dr. jennifer ashton here to tell us about a new study of cold and stress that may change a few minds. guys, if you're not feeling too well, take a day off. we'll talk about that coming up. first the very latest on a serious topic now. the latest on the doctor accused of killing michael jackson. in court yesterday, dr. conrad murray declared he's innocent. now before we talk exclusively with the lawyer for jackson's father, cbs news correspondent bill whitaker has more now on the case against dr. murray. >> reporter: surrounded by his attorneys, before the camera and the world, conrad murray, michael jackson's doctor, answered the charge against him. >> involuntary manslaught

i'm don bell.ow, back to you in the studio. >>> a bizarre musical mystery is baffling beachgoers down in florida. >> look at this baby grand piano. it suddenly appeared perfectly upright on a sand bar. this came about ten days ago. and no one seems to know how the 650-pound instrument got there. florida officials say the piano is not a navigational hazard. so, they have no plan on moving it. there's plenty of theories. two of my favorites. could it have been a music video? could it have been a divorce? >> it putting in for divorce. >>> coming up next, more good news for gabrielle giffords. >>> and it will be a day of cleanup, after a tornado touches down in florida. we'll be right back. a completely blocked artery,y another heart attack could be lurking, waiting to strike. a heart attack that's caused by a clot, one that could be fatal. but plavix helps save lives. plavix, taken with other heart medicines, goes beyond what other heart medicines do alone, to provide greater protection against heart

taco bell slams the charges that its meat is mostly filler. this morning, the man in charge fights back, exclusively here on "gma." >>> good friday morning, everyone. we have two major stories developing overseas right now. that growing revolution in the middle east. egyptians are headed there right now. huge rallies are under way to proft their government. and for many of them, george, this is the first time they're doing this. >> and the government is out there in force. they're using force just short of deadly. rubber bullets, batons. they've closed off much of the internet. you see how the revolutions spread on cell phones and facebook and twitter. that's been cut off, effective today. >> we do have lama hasan coming up. >>> also in south africa this morning, george, there was a lot of concern about 92-year-old nelson mandela. he's been in the hospital for a few days. but he's been released from the hospital just a short time ago. and we'll have much more on that in a few minutes. >> good news. that is coming up. >>> we begin with breaking

she called them ben's bells. and they came with a note. "be kind."t was as simple as that. >> we don't have any fanfare. we don't do press releases. we don't do anything. we just go in, hang the bells and we leave. >> reporter: soon, jeanette and her kindness scavenger hunts became a tucson tradition. hundreds of volunteers pitched in every week to help. but then came last saturday. >> there's kind of a vibe people have right now. very, very bewildered, kind of overwhelmed vibe, and just desperate for something -- something to do. >> reporter: never before had ben's bells filled such a need. by week's end, hundreds had lined up in the wee hours of the morning just for the privilege of ringing in a little kindness. >> we ring these bells in honor of the beautiful members of our community who died this week. >> reporter: more than 1,400 in all were quietly hung all over town. >> just thinking about those people we lost, the families. >> reporter: they hung them in playgrounds and parking lots. yes, even that parking lot. still a crime scene, volunteers

announced more layoffs before earnings after the bell.es fell after hours on weaker than expected forecasts. >>> finally, you may have heard about the illinois car salesman fired for wearing a green bay packers tie at work. good news for you, he says he's had several job offers, including one from his former employer, probably regretting that. >>> the orange men sour, the boilermakers bubble and the gators gobble. plus, nick young performs magic against the nuggets. your early morning sports headlines are just ahead. >>> the latest winter storm is moving towards the east coast. west coast, you look beautiful once again. your forecast is coming up. you're watching "early today." >>> good morning. if you're just waking up, this is "early today." in sports, the much improved los angeles clippers are making some noise this year. but last night, they were drown out by the dallas mavericks. here's nbc's fred roggin with an early look at all your sports headlines. >>> good morning. for three quarters, it looked like the clippers were going to pu

taco bell spills how much of its taco meet is really beef. here's a hint, still not 100%. >>> today was the 9th straight day of record warm this in the bay area -- warmth in the bay area. the day you should expect rain. our pinpoint forecast as our news continues. area group has a different stance. usually organizations targeting drug users are aimed at helping them quit. but one bay area group has a much different stance. the goals of the san francisco drug users union are to did he ---- decriminalize drugs, a safe environment to use and enjoy drugs and to promote a positive image of drug users. their words, not mine. >> drug users are people that are left out of policy decisions. we don't even courage people or discourage people it's sort of like accepting. >> the group insists it's working for seep tans, not -- september tans not -- how to deal with drug users in the emergency room. >>> hundreds of volunteers have hit the streets tonight to count san francisco's homeless population. they will have about five hours to conduct that count. of

[bell] i am bilingual, so i need some time. chair nolan: when it is spoken in one language, as the translation, does that extend the time? we have laws that we have to respect. >> i entitled to extra time. >> director, there is an allocation -- obligation when a subject does not speak english, but you do and have an obligation when english is spoken. chair nolan: so why do you not finished up in about 15 seconds? >> i would rather take the bus and forget about the subway. you're talking about $1.50 billion just to build a very short distance. most of us would abandon the subway and then take the bus. thank you. chair nolan: thank you. next speaker, please. secretary boomer: howard wong, and he is our last speaker. chair nolan: good afternoon, mr. wong. >> the central subway's state and local funding would go along way in saving and fixing the muni system which is crumbling before our very eyes. the rail, the train derailments that the balboa maintenance facility in station, the central computer system breakdowns, trains that ha

share a better life. . >> taco bell has a major beef with its critics.he fast food train is fighting back with charges it's substituting beef with fillers. lisa amin gulezian reports on the lawsuit and taco bell's reaction. >> hi, i'm greg, president of taco bell. >> announcing its own aggressive campaign to prove where the beef really is. >> our seasoned beef contains 88% quality beef. >> the company launched this youtube.com video and bought pricey full-page ads in major newspapers nationwide. this after an alabama law firm claimed the meat taco bell uses is only one-third beef. >> this is a great headline. >> the top of the ad reads "thank you for suing us. here's the truth about our seasoned beef." >> thank you for suing us because here's what the facts really are. sam singer knows management. he was hired after an e-coli outbreak in the '90s. >> they're counterattacking and doing it with such assuredness that it gives the public the sense they're telling the truth. >> somewhere between meat and what's called extenders, non-meat substitutes used to a

taco bell officials say that's bull. the company's president says they use 88% beef then there's water and other spices. >> think of it when you're making chili. you add your own recipe of seasoning and spices to give the beef flavor and texture. otherwise it would taste like unseasoned ground beef. we do the same thing with our recipe for seasoned beef. >> taco bell is so confident about its beef that it took out a bunch of these full page ads saying it's thankful for the lawsuit and a chance to explain. >>> a videogame system with missing parts a plumbing fix that wasn't a fix and auto insurance that didn't pay out. those are a few of the problems solved on the consumerwatch this week. julie watts is here with the details. >> reporter: each week we hear from dozens of viewers of various consumer problems and we do our best to help them all. sometimes a fix is as easy as a phone call from one of our volunteers. for instance, when anna smith bought a refurbished xbox 360 for christmas he expected it would come with all t