remarks today, but before i get to them, i'd like to thank the ra team, especially jay liao and ben becker for their hard work throughout this process. i'd also like to thank our contact acts at public works and sf environment for their collaboration. recology looks forward to continuing its long standing partnership with san francisco and we are committed to delivering excellent service to san francisco. a competitive rates and we think this rate order helps recology accomplish that goal with that said, we'd like to bring a few items to the report's attention this afternoon. as with many rate setting processes, we use projections to set future rates . we know that actual results won't match. exactly and some give and take here is expected. we do think that there are several areas where the risks of being below our two year projections are greater than usual. we'd like to highlight these areas briefly as a way to identify components of this rate order that may need to be revisited in the next rate cycle. the first is the projected growth rate used in the rate order. this includes a 2% reve