here's looking at ya, berta. mrs. naugatuck, after you hang up and before you get fired, i'd like you to meet my mother. oh, excuse me, bert. i've got to meet mum's mum. how do you do? well, pleased to meet you. you are? and your daughter said you were hard to please. mother, i never said that. no, no, i'm sure you didn't, dear. well, i have to go in, and put on a new face. but mother, there's nothing wrong with your old one. maude! what did you think of my commercial? oh, honey, hon-- i'm so sorry. i missed it. oh, walter, when will it be on again? oh, in about three minutes, right after celebrity soccer. good, then we can all see it together. now, listen, darling, mother arrived. she'll be out in a minute. please, for god's sake, walter, be charming. well well well, don't tell me. this must be walter. ( affected charm ) and you're mother chadburn. mm-hmm, yes. charming, charming. uh, just call me "florence." "florence," what a charming, charming name. i can't get over it. you look more like maude's sister. mother al