walter reed shut down, and i was part of the group that transferred to the new walter reed at bethesda naval hospital. and i wrote with the book. before it turned of the manuscript into my publisher, i kind of ran up the chain of command. i had some of my coworkers read it, and my supervisors, and then i had to give it to the department head. and this is a guy whose management style, he's not here, i would classify as being like highly unpredictable. [laughter] and slightly insane. and i was will be nervous about getting it to him. i thought, he's going to blow his top. so i thought, well, you know, i'll wait until friday and document him at the end of the day. that way he will have the weekend to hopefully cool off. so friday gain and he shows up at work, and i gave it to him and i just took a step back because who knows how he's going to react. instead he got really seminal, and he said that we have this new hospital, this nice facility, and that most of the staff had stayed on. but he always felt like there was something missing. he couldn't put his finger on it, didn't know exactly what

walter reed to shut down and i was part of the group transferred to the new walter reed at the bethesda naval hospital and i wrote the book. before i turned the manuscript to my publisher i kind of ran up the chain of command. i have some of my coworkers read it and my supervisors and then i had to give it to the department head and this is a guy whose management style, and he isn't here i would classify as being highly unpredictable and slightly insane and i was really nervous about giving it to him i thought he's goin he was going s top so i thought well i will wait until friday and they will give it to him at the end of the day and that way he will have the weekend to hopefully cool off so friday came and he shows up at work and i gave it to him and i just took a step back because whoever is how he's going to react and he got really sentimental and he said that we have this new hospital, this nice facility and most of the staff had to stay on but he always felt like there was something missing and he couldn't put his finger on exactly what it was and then one day he realized what it was an

got around to telling them i was at lunch still but by the time they met there i was back at bethesda naval hospital. the same thing with on a source by purple heart. my purple heart was delivered to me by the ups man. because it went from homburg to bethesda. everything was one month behind. because no one was communicate and. it's detracting. they need better tracking. that's where i would seek improvements being made. >> mr. kebbel, i was intrigued by your statement here about lack of car the difficulty for blind person to get through the va website. i guess enough by with the technology that involves dealing with a computer. i guess there's a big lack and the ability to communicate with a blind better. could you just elaborate on that a little bit more than your testimony before? >> yeah, i'll be glad to do that. let me just go back in history a little bit, and while downscale the situation a little bit instead of being at a government level. i will be at the city level and the city of las cruces. they were in the process of redesigning their website. so i had an opportunity to just sit