the doctor from the department of public health, and bevan dufty, who is our new director of hope. we also have joanna, who will be joining us later from the mayor's office of disability. i also want to recognize nancy here from 311, and i believe diana from mta as well. i thought i would begin -- and i know the community will also be presenting, but i did want to begin with the human services agency. >> can you hear me? good afternoon, and thank you, supervisors. i am the director of the housing and homeless division for human services agency. i come before you today with a list of questions that supervisor kim asked the department to respond to. the first question is based on heard january 18 state in the next door shelter. her first question is -- what are the number of beds assigned on a 90-day basis? approximately 700 resourced center beds are available -- resource center beds are available, and these are all a sign for 90-day reservations. another 390 beds are set aside. on average, five to 25 of these are not assigned by late afternoon. these beds are available for one-night

i want to acknowledge supervisor bevan dufty is here and i want to give him a chance to speak. there is advocates and individuals that we utilize. i wanted to allow supervisor dufty to speak first. why don't we bring up nancy? thank you so much for being here. this is something i've heard over and over again. can we use existing systems to ease the reservation process and one of the proposals, the ability to use 311 so we can address the lines issue. the amount of hours people spent waiting in lines for beds and shelter. i was hoping you could speak to that. i know it is a new concept. if you could speak to that. >> director of the 311 customer service center. thank you, madam chair and supervisors. after hearing all i heard, it would be good to look at 311 as a resource. we have not explored this particular issue in depth. we do have 24 by 7 accessibility. we have the language line assistance we can provide. i think that we are ready -- we already provide a lot of information. just this fiscal year through the end of march, we have answered over 2600 calls for information we pr

bevan dufty was in office and was really helpful. supervisor wiener had just this morning a problem we're having landed on his desk and he said -- they said are you in district 8 and we said yes we are. that is where the boundaries were pounding -- standing. they changed after your last meeting. the area that is no. -- the areas that are in the area that has been moved over and included in sunnyside. the area from baden street west is oriented toward glen park and the community. they have supported the developments and changes. i really think they deserve to stay in that area while all these projects are going on. thank you very much. chairman mcdonnell: thank you, ma'am. >> hello, commissioners. i am a resident on masonic avenue at fulton. the next point between district 5 and district 1. i want to thank you for your time. you have been through many of these meetings and i appreciate you hearing that. i announce that the theoretical concept of where we are making these lines, they're mostly along traffic's errors and high- speed act