develop a system that is more or less similar to the census, remember when there was census data that bewere collecting, people that were cultural competent and it was an economic engine, it helped go door to door and get people to fill out their census form. so, i would like to see something similar like that, so that would require the department of public health doing some kind of partnering with cover california when it comes to finding monies available to make such an effort come into a reality, or folding into the department of public health budget as well, there are grass roots organizations organizing right now in the latino as well as chinese communities that need extra help, meaning financial support, on their outreach, but before we can do outreach, it's a level of education that needs to happen and there are resources that need to be developed and quite frankly purchased and paid for to get out there, so i don't know if your presentation discussed about this but this is something that i'm really sensitive ant because we don't have the opportunity, we are talking about people's liv

customers with phony surcharges, they exploited a loophole that let them keep most of the money that bewere obligated to provide for their benefits and now they're beating the drum again to have another go at it. obama care does many good things but it was not designed as supervisor campos said earlier, it was not designed for high cost cities like our own. if you are a typical restaurant worker in the city making $14 an hour and an out rao*efrp worker contacts you to go to the covered california web sited, you're going to look there and you're going to find that a basic plan costs 200 dollars a month and that's before you have to go and get care and pay high co-pays and deductibles, last month, the median rent for a studio apartment was nearly 2 thousand dollars, if you're making $14 an hour and you're paying those kinds of rents, there's no way you're going to pay 200 dollars for a basic 730 plan in covered california unless you're exceptionally sick, you're going to go without. thank tos the health care security ordinance, however, san franciscans have another option, their employer can

to bewere required o reported. >> what good are those policies if no one knows about it and no one is following up on it? you have no follow-up on what you said you did. this is no reason that ig's report should have come out. there was already a problem in 2003 when all of you were involved. there was a report in 2008 and another one in 2009 that told you to do this. you say you issued policies, but no one knows about them and no one followed up on them. why not? >> the bureaus do know about the policies we issue. we issue them to all seven law enforcement programs. we also have ongoing conversations with the bureau, the bureau of law enforcement programs in fact while we are developing those policies. so they are aware of those policies. >> why were these things missing? why would the ig report find out so many problems that they labeled this as a lackadaisical attitude and a culture that takes place? why was this not solved in 2009 if you actually did your job in two thousand nine, if you follow the policies that were requested, and you say you did? why do we still have this proble