. - bill harper is our first exploit. he isn't gonna give the search much scrutiny. 'll get us to level 1, but bill is not gonna be able to get us to level 2. - and we need to get to level 2. you're gonna ask to speak to his supervisor, wendy. she'll get us to exactly where we need to be. then we'll be able to get rid of her from the van. after that, you connect the raspberry pi to the climate control system, and bob's your uncle. - it doesn't matter how hardened your system is, how great your security policies are, what kind of software you have on your system. there's always gonna be a human that has access to information that's important. and you can always find a way to manipulate that person. - people are all just people, right? when it gets down to it, everyone's the same. they love something. they want something. they fear something. specifics help, but specifics don't change the way that everyone is vulnerable. it just changes the way that we access those vulnerabilities. - great example of this is elliot impersonating a multi-million-dollar ceo to get through