with us on the phone, president and ceo of service now, bill mcdermott., one of a number of tech companies that have been helping to smooth the transition to remote work. now that it looks like we will be in this for a while, what is it about service now suite of products that you think have been so essential to workers and companies during this time? emily, as you know, return to work is kind of an interesting phrase, because it depends on what industry you are in and what kind of company you are. the best i can tell about one third of the employees will continue to work from home. one third will be from home and on the road. and some people just have to go into the office. it will be a hybrid world. and what we did is we invented a suite of applications that we now scale globally to return people safely to work, or to enable them to work remotely. globalt has been a sensation for us. for example, many companies now want to return or have the option to return. so we understand people are ready to come back. everything has to be testing in place for all o