we're joined now by leroy binns, who has a learning disability and feels that his treatment in an nhs went back to a doctor, he told me that. i said, when i went back to a doctor, he told me that. isaid, but when i went back to a doctor, he told me that. i said, but how? when i went back to a doctor, he told me that. isaid, but how? i wasn't told. he said, you were. then he showed me a letter which the doctor sent. and it was in what you would call, medicaljargon. which you or i would not understand. do you or i would not understand. do you think if you had known you had had a heart attack, that would have helped you at the time? yes, because i could have done something about it. so it was the language use that was the issue? yes. what sort of thing should be changed, because it has an impact on people if they don't understand a diagnosis or the medicine they have been given? leroy has been given some important examples, the way doctors communicate with their patients, do they do it in language people understand. the letters they send out, people cannot understand it. leroy would have