. >> reporter: blaha has been approached about playing a role in the trump administration, but it is not >> everybody is bellying up to the bar saying here is what i want. but mr. trump has been anything but traditional. >> reporter: rudy giuliani or chris christie for attorney general. newt gingrich, secretary of state. dr. ben carson or bobby jindal health and human services. sarah palin, interior secretary. reince priebus, chief of staff. entry executives in oil, gas, and finance. >> i would not be a bit surprise to see people who are brand new to this system. brand new to the whole washington beltway thing. you will see a lot of the business tools and techniques we have been using for decades brought into the agencies. that is how you make them smaller. all the way to customer service. customer service, you will see a big push in government to have customer service. >> reporter: one of the agencies that will see an overhaul un is the veteran's administration which has come under fire for a number of scandals including long wait lists for veteran's healthcare and overruns like the