blue cross blue shield of north carolina is doing damage control. ceo brad wilson is calling some customers personally. and taking to the radio airwaves statewide to apologize for an enrollment debacle that has affected thousands of customers. brad wilson, blue cross blue shield of nc ceo :08 these difficulties are unacceptable and we apologize :12 trk 25-thousand north carolinians found themselves erroneously enrolled in plans they never signed up for, as open enrollment was met with a tidal wave of new customers who signed up under e affordable care act. another 32-hundred had the incorrect amount of money suddenly drafted from their accounts. thousands more say they're confused about whether they have coverage at all. they're either faced with wait times of 3- plus hours . or hear this c2 14:03:26 blue cross blue shield of nc is unable to take your call at this time :31 trk mitch hart is a transplant patient at duke. and this morning was nearly turned away for treatment. mitch hart / transplant patient c1 14:01:15 i almost didn't get a cat scan i

john: frustrating blue cross blue shield takes his concerns to the source. did he get the answers he was looking for in . barbara: it is cold this morning. thank you for being with us. more on the big stories but first meteorologist don don: not me. you want to bundle up. hats, gloves, big coats. you will need them all. the next 12 hours the temperatures not climbing that high. between 2:00 to 3:00 it would be 32 to 33 degrees but below freezing in many locations throughout the day. from across the area 18 roxboro, 17 chapel hill now. 14 in louisburg. 19 in rocky mount. 21 smithfield. 14 sanford. 12 southern pines, 21 fayetteville and 22 in clinton. we look at the day ahead. by lunchtime still in the 20's in many locations. 28 degrees. then this afternoon we will go before freezing a degree or two in the triangle. sand hills will be mid 30's today. tomorrow is a bit warmer. we will have a chance of flurries tomorrow. we will have that in the seven-day forecast coming up in a bit. barbara: the dangerously cold weather means the white flag is up for those who

. >> larry: blue cross blue shield says complaints about billing and paperwork problems have been mounting the past seven days. lot of the issues have been triggered by the influx of calls starting january 1st. >> larry: ashlea, the types of complaints vary. >> ashlea: yeah, and we spoke to one man today who is now in a tough situation but doesn't know whether to blame blue cross blue shield or the federal marketplace. >> we did it in the middle of december before the deadline. paid our january premium. healthcare.gov told me just to wait and i'd hear from our carrier, blue cross. so the holidays came and went and i totally forgot about it. all of the sudden i woke up january 1st and thought we don't have an insurance card. >> ashlea: and still doesn't. >> i called blue cross and i did the representative was very nice but she said, you know, we don't have anything. >> ashlea: this type of complaint is popping up all over. others say their billing this month is incorrect. >> they're saying we may not have cards until february. >> ashlea: a blue cross rep told us today that they apologize fo

how did he finally get blue cross blue shield's attention? joel: you cannot ignore someone who will not take no for an he was determined to get the health insurance coverage he paid for. he refused to leave until it was done. he recorded part of his one-man protest on his iphone. you can hear the emotion in his voice. >> i mean, come on. joel: set up and frustrated by the personal and professional impact, joe went to blue cross blue shield's corporate office in durham after numerous calls. he came and threatened to stay the night. >> you locked yourself with your bike lock inside the lobby. >> i did. i had it with me. i think they knew i was serious. joel: 90% of his patients are blue cross customers. he said he has thousands he is clients do not have active policies. as a blue cross member himself, his own coverage was listed as inactive as well. >> i cannot put my wife through the embarrassment of going to the pediatrician again or going to the pharmacy. joel: and so, for seven hours yesterday, 3.5 hours after the offices closed, joe refuse

how did he finally get blue cross blue shield's attention? joel: you cannot ignore someone who will not take no for an answer. he was determined to get the health insurance coverage he paid for. he refused to leave until it was done. he recorded part of his one-man protest on his iphone. you can hear the emotion in his voice. joel: set up and frustrated by the personal and professional impact, joe went to blue cross blue shield's corporate office in durham after numerous calls. he came and threatened to stay the night. >> you locked yourself with your bike lock inside the lobby. >> i did. i had it with me. i think they knew i was serious. joel: 90% of his patients are blue cross customers. he said he has thousands he is not getting paid for because clients do not have active policies. as a blue cross member himself, his own coverage was listed as inactive as well. >> i cannot put my wife through the embarrassment of going to joel: and so, for seven hours yesterday, 3.5 hours after the offices closed, joe refused to leave. until he was sure he

tonight, what blue cross blue shield is asked to do. >>> now from western north carolina's news leader, this is news 13 at 11. >> tammy: crews responded to what was called a mudslide. >> darcel: heavy rain sent water and mud in to the road. dot crews cleared out drains. >> tammy: at least the rain is out tonight. but there's more behind it. >> darcel: next week, the temperature will drop. chief meteorologist jason boyer is here with our weekend forecast. >> jason: now tonight we have to worry about some fog. even a little snow coming down in the highest elevations of the smokys. low clouds and poor visibility because the fog has developed. we're down below a half mile visibility in asheville. five mile visibility in burnsville. the lower the visibility, obviously the harder it is to see when that fog starts to thicken up. temperatures in the 30s right now. we're close to freezing. i think we'll stay just above it tonight. but it's going to be close. watch out for some patchy black ice. again, look how warm some places are out west. this is where you're going to find the cooler weather

why did blue cross move ahead with the software? >> the company says it was and still is confident in it's now two-year-old piece of software. one blue cross blue shield staffer says the company knew anyway with the expansion, resulting in a system failure. it affected thousands of customers. the i-team got these memos from blue cross, the source said major problems arose 2-3 months ago. leadership decided they were moving forward with the software no matter what the problem. it is a catastrophe. beginning january 1, blue cross from the company plus 15-year-old software program. it is the system that manages everything from your health insurance id card to making sure your doctor's bill gets paid. power mhs was replaced with a newer program called facet. the program was not ready for the burden of a half million new customers in january. according to the memos, highlighting delays in testing and software processing at risk. the source calls the memos >> since january 1, the company suffered its most serious failure in decades. 25,00

steve: blue cross blue shield of north carolina responding to an ongoing i-team investigation into a computer failure. the insurance company unveiling what went wrong and what is being done to ensure that no one will have to endure those costly billing errors ever again. our customers getting their money back? >> customers are indeed getting their money back. this four-page response detailing what went wrong. also missing, the insurance commissioner has received more than 450 complaints about blue cross. in its letter to the ag, blue cross has refunded over $1.9 million to customers who had account in error. the company going on to say that this failure triggered a flood of canceled policies and double billings and resulted in thousands of under billings, costing the company about $1.8 million. >> i was able to get the refund. >> when we met mike earlier this month, he had to pay hundreds of dollars out of pocket at his wife's pharmacy. the blue cross health policy was coming up inactive. a day after our story aired, he had coverage. >> we had a nurse from blue cross blue shield chec

steve: blue cross blue shield of north carolina responding to an ongoing i-team investigation into a computer failure. the insurance company unveiling what went wrong and what is being done to ensure that no one will have to endure those costly billing errors ever again. our customers getting their money back? >> customers are indeed getting their money back. this four-page response detailing what went wrong. also missing, the insurance commissioner has received more than 450 complaints about blue in its letter to the ag, blue cross has refunded over $1.9 million to customers who had money drafted from their bank account in error. the company going on to say that this failure triggered a flood of canceled policies and double billings and resulted in thousands of under billings, costing the company about $1.8 million. >> i was able to get the refund. >> when we met mike earlier this month, he had to pay hundreds of dollars out of pocket at his wife's pharmacy. the blue cross health policy was coming up inactive. a day after our story aired, he had coverage. >> we had a nurse from blue

phone today, half a dozen times. >> due to unusually high call volume. >> >>reporter: no luck. >> blue cross, blue shield of north carolina is unable to take your call at this time. >>reporter: this week the addressed company heads in a letter, requesting an planation for what went wrong and fixes to overbilling among other things. >> so we have been helping people call the customer service line and the customer service line for blue cross right now is -- if someone doesn't get through, they can put their phone number in to get a call-back. >>reporter: pisgah legal has been offering free appointments to help people sign up for health insurance. or, correct health insurance problems. >> they come in and talk to us. we can help give them assistance. help send them to the right place, whether it's customer service or help give them the right information to help clear up any errors they have experienced. >>reporter: ashley searles, news 13. >>evan: the response to the attorney general's letter blue cross said the customers should expect to receive id cards by next week and the company said most

steve: an investigation into a system failure at blue cross blue shield. it it enrolled thousands of customers in the wrong insurance. it was a blower is coming forward with what they say is proof the insurance giant new about delays and technical issues for months. phil brown is in the studio. why did blue cross move ahead with the software? >> the company says it was and still is confident in it's now two-year-old piece of software. one blue cross blue shield staffer says the company knew months ago the software had major flaws but moved forward anyway with the expansion, resulting in a system failure. it affected thousands of customers. the i-team got these memos from blue cross, the source said major problems arose 2-3 months ago. leadership decided they were no matter what the problem. it is a catastrophe. from the company plus 15-year-old software program. it is the system that manages everything from your health insurance id card to making sure your doctor's bill gets paid. power mhs was replaced with a newer program called facet. the program was no

we have more breaking news involving blue cross blue shield of north carolina. steve daniels is in the breaking news center. steve: we have just been leaked this internal e-mail receiving a tip from an insider at blue cross blue shield. the company says because of a couple of incidents, it is increasing security at many locations across the state now. we have been showing you problems all week. there has been a system failure related to new software. thousands of people are having problems. money has been drafted from their checking account that should not have been. it has been a mess for blue cross blue shield customers, the largest health insurance company in north carolina. apparently, there are frustrated customers. according to this internal e-mail, it says they are extremely frustrate customers and as a result, they are increasing security and safety measures at their facilities. departments from chapel hill, durham, fayetteville, charlotte, winston-salem, to add extra security at various blue cross blue shield locations. they are also instructing employe

. >>> the north carolina attorney general is looking into the blue cross blue shield. thousands of customers were enrolled in plans they did not sign up for, did not receive insurance cards on time for or coverage. many, not all, signed up for blue cross blue shield says the customers should expect to receive their cards next week. also they have identified and refunded money to most of those who were overbilled. customer service reps are still working extended hours to handle the issues. >>> jamaica's health administrator are asking woman to delay getting pregnant for the next six months because of mosquitoes spreading disease. it it is expected of causing 3500 babies born with brain damage. just last week the first u.s. case of a baby infected in the womb was reported in hawaii. >>> donald trump will not be banned from visiting britain even though they debate today for hours today. it was in response to an online petition to ban him. more than half a million people signed it accusing the american presidential candidate of unacceptable behavior and hate than anything

complaints continue to come in as blue cross blue shield deals with drama. who is having daily conversations with them? case that sent a mother to the>> keeping you connected. find us on facebook. like our page. get notifications for the latest eyewitness news updates. hot and spicy coming to your neighborhood kentucky fried chicken. nashville hot chicken rolls out they are modeling the flavor after a popular specialty in music city. officials say it tastes spicy, smoky and crispy. it comes with a spicy sauce in case you need the extra kick. anna: that looks good. a u.s. and british astronaut are back inside international space station after a history making spacewalk. the first official british astronaut to take a spacewalk, it is a technicality. mission control ended the mission when water showed up. heather: fighter fires go about and beyond their duties all the time but these guys are taking it to the next level. they gave their own tennis shoes to a homeless man. the firefighters noticed the man limping barefoot on the freeway he put on the shoes and of

anthem blue cross blue shield. i mean i hear stories all the time someone with alzheimer's or autism is one away from their family and they're desperately searching for them unfortunately many times the stories have tragic endings well that's where project lifesaver nationwide program to help out before someone goes missing. with all the details and often sheriff's office we have shared public a gossip all balances the program director for project lifesaver in norfolk thank you both for the modesto thank you thank you this is such an incredible program. i mean that we have here to nationwide program and it's a really important problem we have stories just recently about loved ones who've wandered off and you know it's a nationwide program but it got its infancy right here in chesapeake. john you are and through john really get and locally and now its national and i think it's even international i think of paula told me and you know it's really a wonderful program and the main key is getting the word out so it's rea

the i-team discovering today security at blue cross blue shield offices had been stepped up statewide. winston-salem and charlotte police department's are all providing extra security at blue cross blue shield buildings. one week after the i-team told you about an incentive program parole officers offering a pizza party for those who put the most people back in jail, secretary of public safety said the agency fumble. tisha: jon camp is live with the new details. you broke this story. what is different? jon camp: our story focused on parole officers in wake county but in the past week more have the story has extended to other parts of the state. another incentive report has come out. the state is promising to do better. >> one week ago today we told you about a competition among parole officers pushing them to rearrest offenders in what is called quick dip confinements where people are thrown in jail for a few days without a judges order. the competition was to increase the number of quick arrests with a pizza party or the prize. the director of the program for the state had this to st

. >> hope: system failures plague blue cross blue shield in north carolina. coming up, the problems it's causing for customers. david >> frank: mixed results to start off the week on wall street. the dow was up 52 points to finish at 16,398. the nasdaq lost five and closed at 5637. >> hope: some blue cross blue shield customers in north carolina are getting a refund. >> frank: around 3200 customers the money wrongly drafted from their bank accounts. confirm whether they were insured. over 700 people have already been refunded and the company plans to fix all the problems by the end of the week. >> hope: ringling brothers will stop using elephants in may. that's a year and a half earlier than previously announced. in 2011, the circus was fined $270,000 by the usda for violations of the animal welfare act. news 13 wants to know, do you think circuses should stop using elephants? log on to facebook.com/news 13 to answer our question of the day. >> frank: the iconic playboy mansion is up for sale. it's listed for $200 million. purchased by playboy in 1971 for, ge

independence blue cross.e fearless. >>> this is the place the united states can make a contribution that exceeds almost anything we could and will have done so far. >> vice president joe biden says the world of cancer research is close to phenomenal breakthroughs. the vice president was in philadelphia to launch an initiative to breakdown barriers holding back progress in fighting the disease. >> randy jill enhall joins us from the cancer center. >> reporter: not since the nixon administration war on cancer has this much federal focused on curing. it was a first step and has families and survivors saying it is about time. inside this family home, photos of their teenage daughter alicia hang on almost every wall. >> no child should ever have to lose a strand of hair, lose a day of school. >> reporter: she was 16 when a rare form of cancer ravaged her body. doctors said there was a 1% chance of survival. >> when the doctor tells you there's no road map or protocol, that was not an answer that i accepted. >> rep

anthem blue cross blue shield. you've got the will. effect until 7 pm tonight for the snow showers between 5 and 9 am. this is where we could see the most of our accumulation of 1 not about how much snow but the timing of this during the morning commute could make for issues. there will be scattered snow afternoon with minor afternoon gusty temperatures this 18 by 4pm. extremely cold low of 6. windchill zero. sunshine with a cold high of 21. warm it up towards low to mid 40s before rain and snow this weekend. preparing to deliver his final state of the union address. white house officials say he's aiming for a non- traditional speech. fox news correspondent the white house with more on what this really means. on cam intro the white house says this state-of- the-union address will deviate from tradition in some ways, it will be less about laying out specific policy ideas for the year ahead and more about setting an optimistic tone for the country. this is the last time that president obama will make this walk down the aisle for a state

anthem blue cross blue shield. you've got the will. we've got the way. i dr t r p r r t t p r r r r r r p p r r r r r r t r p

anthem blue cross blue shield. the city already divided by a personality clash faces more trouble tonight. expired inspection sticker sparks a new feud with the mayor. a man at the top of the government faces felony charges. what could possibly be next? the inspection sticker incident following the council meeting took a serious turn. it all ended up with this. among shot of the mayor. now charged with felony eluding police. he was allowed to read the jail on his own. it all began when the sheriff and spotted and the expired inspection sticker on the car. he says the mayor took off instead. leading the mayor and police on a short chase. does the punishment fit the crime? jason: if the mayor is convicted of this felony he could face five years in jail. but his attorney doesn't think the charge will stick. magistrates office with a smile felony. his attorney doesn't think so. >> he is a man. jason:wright did not pull over when they tried to stop in for expired aches inspection sticker. the incident started in the gar

about 25-thousand blue cross blue shield customers in north carolina reported not reciving insurance cards on time, and were unable to verify coverage or submit payments. the insurer now says 94-percent of those enrolled. and that the company is wokring to fix the problem. the north carolina department of justice sent blue cross and blue shield a letter asking the insurer to explain what went wrong. still to come on wavy news 10 at 10 on fox 43. toxic water -- we'll tell you what the president did to help with the water crisis in flint, michigan. plus - baby rescue - we'll show you the save that has everyone talking. and - chopper crash update -- we'll tell you the issues making the search for the here in vineland, new jersey where progresso light soups are made, and especially our bacon. so we figured out a way to add rich ingredients like this into 22 light soups, all with 100 calories or less per serving. so if you want to eat light and not give up rich flavor, do what we do...make it progresso. president barack obama signed an emergency declaration saturday providing federal aid

. >> instead of paying ten thousand dollars to blue cross or blue shield, yes, some middle-class family would be paying more in taxes, the result would be that the middle-class family would be saving $5,000. hick hick i will hillary >> i will not raise taxes. >> that is nonsense. >> he has voted with the nra, gun lobby numerous times. >> he has criticized president obama for taking donations from wall street. >> can you really reform wall street when they are spending millions and millions of dollars on campaign, contributions? >> lauren: both clinton and sanders expressing strong support for dip dimmic approach to iran and opposition to sending u.s. troops to syria. the vermont was the most searched candidate on google. he also picked up the most followers on twitter after that debate. >> jo ling: the united states flapping modest sanctions on iran for test last year. they were in violation of resolutions, officials saying iran missile program poses significant threat to regional and global security. three americans released by iran in a prisoner swap are now in germany, they had been

anthem blue cross blue shield. winning streaks are hard to extend, especially when the competition is tough. old dominion was looking to extend the nation's 4th longest home winning streak tonight--against the best team in confrence usa. the defending champions, alabama birmingham. i'm bruce rader, win streaks are nice, but confrence wins are more important. and it dosen't get any bigger than tonight's game against red hot alabama birmingham, who hadn't lost a game since november. and uab looked to have this in a bag, taking an 8 point lead into the second half and stretching that lead game went on. it looked like the streak was going to come to an one. freeman, the star of the team, the step back jumper, and uab's 11 point lead had dwindled to just 3. then freeman, from the other side, buries the jumper, a 13-0 run for the monarchs, odu with a 2 point lead with 2 minutes to go. then with 30 seconds in regulation, odu down 2.. off the miss, denzel taylor gets the rebound and the putback to tie the game at 57 and we

blue cross blue shield says 99% of customers should have mail by now. the attorney general looking into the customer service issues. >>> screening for depression should be part of routine health checks for all adults new mothers. that's the recommendation from a new health group. allen mask explains how the new suggestions could help with diagnosis and treatment. >> depression in this country must not be ignored. >> it's one of the leading causes of disability in adults and is often times under recognized and under treated. >> dr. michael a professor at unc is also one of several members of the u.s. preventative services task force. he says the front line depression is with primary care providers. role in identifying and directing them to treatment and appropriate follow up. >> the doctor says the group it bees to recommend that adults 18 and older be screened for depression. >> there are effective treatments available for people who screen positive for compression. we have additional evidence about the effectiveness of screening and treatment in pregna

anthem blue cross blue shield. you've got the will. we've got the way. follow breaking news out of bond hill where polce shot inside a car intersection of anita place and reading road. no other details are available right now but we'll let you know more as it comes in. a film shot entirely in cincinnati is gaining a lot more attention tonight after getting 6 oscar nominations. "what's your name? terese. terese belevet" this is the trailor for "carol" starring cate blanchett, who was nominated for best actress. her co-star rooney mara was nominated for best supporting actress. the film is also up for best original score, adapted screenplay and cinematography. however... the film was shut out of the best picture nomination. "carol" tells the who begins a relationship with a young female store clerk. the blanchester high school principal who was temporarily on leave is back on the job tonight. rick hosler was suspended back in november for allegations of inappropriate behavior... but no other details were released. during that time both students and parents

anthem blue cross blue shield. you've got the will. we've got the way. >>> tonight, inside the takedown of el chapo. new images from t bloody raid and his hide yout and the hollywood connection. how actor sean penn interviewed him in secret with help of a mexican actress. >>> campaign crunchtime. three weeks until iowa. growing anxiety for her polls slipping to bernie sanders and

anthem blue cross blue shield. the speeding problem in newport news neighborhood as some residents divided on how to get drivers to slow down the city's planning to put in speed bumps along a section of maxwell lane just off park boulevard but it was a done deal from this case reports those in opposition one of the best another solution the speed limit on that slow lane is twenty five but apparently too many drivers are ignoring the spot not warmed to the point that if i had a younger child i would be down at some of his office every day because with that being a school zone. it's ridiculous it's ridiculous to fix the problem. funny thing is in the works that includes putting in speed bumps between lisa drive in normandy lane is also requesting to give up on the effort to the end of the street. we are praying the hassles if you live on maxwell you know what the problem is if you don't it's gonna be uh an inconvenient one side to see the safety value in having speed bumps. the other side says it's overkill this lone

customers with blue cross blue shield of north carolina have been complaining about incorrect billing and long hold times on the phone. the company says the problems stem from the federal health insurance deadline and that employees are working overtime to correct issues. one local business owner says he still hasn't received his insurance card. >> so we paid our premium. we don't even have a number. so i went to fill a couple prescriptions and i don't have insurance. i paid for it but i don't have a >> darcel: coming up on news 13 at 6, some tips from blue cross on how to get around those long wait times. >> larry: there's no getting around the rainy weather. it may stay with us through saturday. >> darcel: at least it's not a washout. jason, will there be any rain this weekend? >> jason: we have to be patient. plenty of hours in the fog here. look at this leicester carpet sales news13 sky cam network. we're in rutherford county at chimney rock state park. we are getting socked in. this is the theme playing out through many east of i-26. a lot of fog to deal with so slow down. high t

independence blue cross.arless. >>> welcome back on this saturday morning, a little light rain in the area in some spots, other spots with fog and low clouds. we'll see low clouds throughout the day. a live look, the pocono mountain, and some parts of the mountain seeing wintery weather now, freezing rain, and also some light snow, reduced visibilities north and west as well, down to a mile in mount pocono, three in reading, two miles in lancaster, and that could spread in the area throughout the rest of the morning. right now, we're looking at temperatures not too bad at this hour. we're going to be relatively mild today, even milder on sunday. 39 degrees now in allentown, and 43 in philadelphia, 38 degrees in lan kacaster, 42 in millvill 42 in atlantic city, and 46 in wildwood. this is the radar. not everyone with light rain, most of us not, but some are. in the poconos, there's wintery weather, pink there, freezing rain falling in parts of the poconos, and that's why we have a wintery weather advisory for

blue cross blue shield customers having trouble with coverage. customer got result. john: white flag signifies dangerous temperatures. what is done to make sure everyone is warm. barbara: shooting investigation in cary. what police say led to it. john: frustrating blue cross blue shield customer takes his concerns to the source. did he get the answers he was looking for? welcome on tuesday january 19. 19 degrees and 6:00. i'm john clark. >> i'm barbara gibbs. we will have more on the big stories but first it is time for weather and traffic. don schwenneker is here. don: good morning to uyou. as you head out the door dry conditions but awfully cold. temperatures in some spots 10 we will look at the day ahead.

anthem blue cross blue shield. you've got the will. you've upgraded all your old technology... so what about this? it's time to get into the new with ford come and get it if you really want it... new is ecoboost technology. new is a foot-activated liftgate. new is tougher, stronger and lighter. new is ford. america's best-selling brand. now get into a new focus, fusion, or escape with 0% financing for 60 months plus $2,000 dollars trade-assist cash. only at your local ford dealer. increase in clouds, low 20s at noon and only in the upper 20s late this afternoon with clouds increasing ahead of another weather system that is going to bring more snow in here, tomorrow. we will have details on that and a time line coming up in minutes. here is jen dalton. >> reporter: we have problems and they're all on the west side. an accident reported there, and west fork near montana an accident reported there, anderson ferry at cliff war warsaw and a broke endown on hopple near the broken lane down near i-75. watch for the slick spots on the side streets. and i-75-71 have been treated up can

. >>> blue cross blue shield says the company worked on many glitches causing problems for customers at the beginning of the year. a okesman says customers who completed enrollment for january 1 are covered and will not have a gap in coverage. we are told the majority of accidental bank drafts were refunded. the company will also cover any fees for insufficient funds. blue cross says 95% of its customers should have received new id cards in the mail by now. the attorney general is looking issues. >>> i looked up and saw the milky noon this morning and springtime t there. >> now have a beautiful blue sky it looks like from many of our weather cameras out there. it looks like a nice morning. >> there is some clouds around to go along with that, coupled in spots here and there and a couple of patches with light rain and sprinkles on radar. current durham sky cam. background. it had been raining lightly over durham not too long ago. right now it looks i probably dry, most of the rain that passed through is to the southeast a little bit. there's a sweep of dual doppler 5000. county, harne

anthem blue cross blue shield. >> jimmy: hi there. welcome back. tonight, an oscar and emmy and who knows what else award winning writer, he is nominated for a golden globe and a wga award for his movie "steve jobs." aaron sorkin is here with us. [ cheers and applause ] and then later a grammy-nominated group from right here in l.a. this is their album. it's called "ego death." the internet from the samsung stage. [ cheers and applause ] tell you something, the internet is a fun name for a band, but how is anyone supposed to look them up? [ laughter ] try googling "the internet." and see what -- your computer tomorrow night on the show cate blanchett will be here. dominic monaghan will join us. and we'll have music from vance joy. please join us. along with champagne and throwing up on a tuxedo, our first guest has become part of our annual new year's eve tradition. she is an emmy and grammy award winner whom you can see live on her 80-city like a boss comedy tour. please welcome kathy griffin. [ cheers and applause ] welcome. >> hello. happy new y

anthem blue cross blue shield. you've got the will. see that? jill's gobbling up our bird's eye teriyaki broccoli. (mind-blowing sound) and look ben is going for more buffalo cauliflower. (mind-blowing sound) everybody's a veggie lover now. what do you think? (mind-blowing sound) mind blown. bird's eye flavor full.

independence blue cross.ive fearless. open enrollment is now. go online and sign up today. >>> mercy is the theme of the new book by pope francis, his first book is called "the name of god is mercy." the pope is critical of the scholars of the law who are not open to showing unconditional love and mercy for sinners. he compares the church to the field hospital where treatment is given first to the most wounded. >>> incredible story, this one. two boys who fell through thin ice on a massachusetts pond are recovering this morning thanks to a very daring rescue. the boys went too far out on the pond and fell through. their three friends flagged down a car for help, and two people from the car waded into the murky water to search for the boys. >> they came back and started breaking the ice to get them. >> the two good samaritans from that car were able to rescue the 9-year-old boy, but they couldn't find the 12-year-old. when firefighters arrived and pulled that boy out, he did not have a pulse and was not breath

anthem blue cross blue shield. you've got the will. we've got the way. its a nasty fight between the bulls and the bears, and right now-- the bears appear to be winning. we're talking about street. when today's session was over, the dow finished below 16 thousand for the first time since october. the s and p and nasdaq also took significant hits. analysts say falling oil prices are greasing fears of a global recession. and here's another punch in the gut from a soft economy. wal mart is closing 269 stores worldwide, by the end of the month. 154 in the u-s. none appear to be in our area. most will be smaller format "walmart express" stores which debuted in 2011. walmart instead plans to focus on super-centers, neighborhood markets and e-commerce. 10-thousand walmart employees in the u.s. will be effected by the closings -- but the company hopes many of them can be placed at other stores. the same day walmart announced closing doors -- kroger is looking to hire. kroger needs seven hundred workers for its mid-atlantic division. many of those jobs will fill

anthem blue cross blue shield. the nfl moves into it's division playoff round, with the 50th super bowl getting closer every week. i'm bruce rader, the playoffs resume tomorrow, lets take a look at the saturday games. the red hot kansas city chiefs traveling to new england to take on tom brady and the patriots. the patriots have lost four of their last six game, they are all beaten up, but its time for the defending super bowl champs to get their act together. s/ sebastian vollmer, it might be different things we're working on, but hopefully it's getting better every week." s/ tom brady, patriots quarterback :10 ( the road to winning playoff games started last summer with the organized team activities.) " this is not a one week event, this is a year-round thing that you commit your life to to play in to get ya--they were barely tested by the texans last week as they extended their winning streak to 11 in a row. but the patriots are not the texans, and the k-c players can't focus on new england's legend. s/ chris co

horizon blue cross, blue shield. immediately after he saw his accoun inwas showing a delinquent status. >> they thought there was a balance. the marketplace was supposed to notify horizon but they never did. so i kept on getting statements. philip said he was very clear on coverage. pi>> as long as you told them you're not going to be in the plan, in other words, we didn't have any coverage. my family had no insurance coverage the last two months so weam owed them noching. >> horizon continued to billim and event 2lly cancele,0d his insurance ecause of no ayment. >> these doctors all need to get paid and there has been a lapse in coverage. >> we reached out to horizon blue cross/blue shield and they looked into the account and while they couldn't give us specifics, philip told us a few weeks later the problem was solved. he received a letter from them saying that the matter had all and philip is now back to having his coverage with horizon and also making his expected premium payments. he also sends a brief message on this video. take a look. >> thank you, news 4. t nk you, lynda baque

anthem blue cross blue shield. a boston police officer is recovering tonight after someone shot of the plainclothes officer was working with the drug control unit when he was shot in the leg. witnesses say the officer was conscious and talking before medics took him to the hospital. officers took the person who shot him into custody. no word yet on what charges will be filed or what led up to the shooting and philadelphia officer remains in the hospital after he was ambushed while on patrol. you see these pictures only on thirty news now they are the moments leading up to the shooting police officials said the officer was sitting in his cruiser when the suspect identified as edward archer came up to the cruiser and fired thirteen shots three of those shots hit officer jesse hartnett. medics rushed officer hartman to the hospital were told the officer is expected to be okay. the police commissioner says archer pledged allegiance to isis. he stated that he pledges his he files a law and that is the reason he was call

independence blue cross. live fearless. open enrollment is now.nline and sign up today. >>> it's stolen! the sixers are going to tie it! >> the sixers had a chance for a huge upset against the golden state warriors. they tied it up with under 30 seconds left in the game. but then harrison barnes hit a three-pointer to seal the deal with less than a second on the clock. warriors win 108-105. next up forty-s the sixers, the host atlanta. >>> registration for the blue cross broad street run begins tomorrow. if you're not running, you can watch the race live in the comfort of your own home, right here on nbc 10. it's our second year broadcasting it. >> that is awesome that race has done nothing but grow. if you're out jogging today, taking a run, you'll like the forecast. sun and clouds on tap today. a beautiful start to our sunday morning. crisp out there. temperatures mainly in the upper 20s, lower 30s. we will be bumping up in the temperature department, check this out. 53 for a high today. closer to 60 tomorrow. chance of showers tomorrow afternoo

what blue cross blue shield of north carolina is doing to make it right. .....a second family says their child was hurt by a north raleigh day care worker charged with breaking another child's arm. and...three people matched all the numbers for the 1.6 billion dollar

anthem blue cross blue shield. you've got the will. we've got the way. i handed police soft serve behind bars tonight arrested for allegations of sexual assault against a minor york the coasts in sheriff's office says the alleged assault took place in york county in nineteen eighty two of the hampton police division just found out about this case yesterday before arresting fifty one year old michael anderson to know how i went to anderson's home earlier and spoke with a family member there because the sheriff's office's michael anderson was arrested earlier today in charge of five counts of sodomy immediately after the arrest anderson resigned from the hampton police division the hampton police division learn about shocking allegations against one of their own fifty one year old michael anderson on thursday january seven. hampton police launched a preliminary investigation which showed anderson allegedly sexually assaulted a juvenile victim known to him in door county in nineteen eighty two york was contacted immediately and a criminal investigation was

anthem blue cross blue shield. you've got the will. we've got the way. you probably heard it as a kid-- eat your vegetables if you want to grow up big and strong. well now there's a new reason to pile on the greens. new research suggests eating vegetables could help cut your risk of glaucoma. the study followed more than 100- thousand men and women, for about 30 years. people who consumed the most leafy greens were 20 to 30 percent less likely to develop glaucoma, than those who ate the least. glaucoma is the leading cause of blindness. researchers say these vegetables contain high amounts of "dietary nitrate", which helps with blood circulation. stay with us. wavy news 10 at 5:30, starts right a rare hurricane is churning right now 10 on your side chief meteorologit don slter is tracking this storm in the super dopller 10 weaher center tonight: mainly clear. lows: upper-30s. winds: sw 5-10 mph. friday: increasing clouds with rain developing after 3 pm. highs: upper-50s. winds: se 5-10 mph. saturday: mix of sun and clouds. slight breeze. highs: mid-50s.

anthem blue cross blue shield. you've got the will. we've got the way. strokes among young adults are on the rise -- they've increased more than 50 percent over the past twenty years. a new study shows it may be a lack of knowledge that's leading to the dramatic increase. researchers at u-c-l-a asked more than one-thousand people under age 45 about what they would do if they experienced weakness, numbness or difficulty speaking. only about a third said they would immediately go to a hospital. nearly 75 percent said they would wait to see if their symptoms improved. because early treatment is so vital for stroke patients, experts say it's important that people of a new cancer test is getting some serious investment from two of the richest people in the world. tech giants bill gates and jeff bezos have led a 100 million dollar round of funding for grail. grail is a new company developing a blood test that can detect many kinds of cancer. the tests will cost one-thousand dollars or less. and should be available by 20-19. it's done using a new technique call

anthem blue cross blue shield. . i a lot of concern tonight for norfolk state university basketball player was in the hospital. junior forward amber brown is in a medically induced coma she was found unresponsive in her dorm room on new years day brown's family says he's had seizures and brain swelling fence that day. now her team and the community are stepping up to help to know her spoke with the cameras coach and her fam guys and older sister and me brown told me tonight she's still slowly making progress they say right now the family does not know exactly what she is suffering from the holding of hope and prayers tonight the family of norfolk state university basketball player amber brown is sitting by her bedside to keep from georgia to be with her after teammate found her in a coma in her dorm room on new year's day don't know exactly what happened but we do know is that that abby's related so she does have type one diabetes so we do know that the head a lot to do with the older sister ebony brown said it's a t

anthem blue cross blue shield. you've got the will. we've got the way. theaters... fox's adam housley has more on the film. snd full: 13 hours trailer the new movie "13 hours: the secret soldiers of benghazi"... is based on the real life story of a c-i-a security team that defended the american diplomatic compound in benghazi, libya after it was attacked by terrorists. during the 13 hour battle, the u-s ambassador was another state department employee and two cia contractors... snd full: 13 hours trailer the film, directed by michael bay... is based on a book penned by three of the security contractors who fought the attackers... and saved more than 30 american lives that night. they also served as consultants on the set... nats: 13 hours featurette #2 geist says: "it started out when they started writing the script, before it was completely finalized to make sure we're comfortable with it. there were things we wanted changed, there were stuff they changed for it and some they didn't, but it was a respectful involvement." nats: 13 hours featurette #2 bay says: "this

independence blue cross.> one party's over but others are no doubt just getting started in hollywood. the golden globes honor the best in movies and tv. nbc's gina kim has the night's winners. >> if you do win tonight, remember that no one cares about that award as much as you do. >> host ricky gervais may have tried to dampen excitement at the gold en globes, but it didn't work with rachel bloom. >> oh, my god! oh, my god! she won best actress in a tv comedy for "crazy ex girlfriend." >> i love you so much! >> reporter: overwhelmed was gael he won best series and best comedy. >> incredible. this is a big surprise. >> jon hamm closed out his "mad men" career. in the film ranks 18 years after a screen writing globe. matt damon captured one for acting. in the comedy for "martian." >> i have to thank my kid. i told him if i got on tv i'd saying something to him. >> reporter: honors for best animated film "inside out." kate winslet won her fourth career globe. >> i'm actually extremely surprised. >> reporter: bes

. >> i called blue cross and i did wait on hold for three hours. she said, you know, we don't have anything. >> larry: why blue cross, blue shield is apologizing to customers. and an ale investigation has fined local bars. which ones. >>> now from western north carolina's news leader, this is

anthem blue cross blue shield. here in vineland, home of progresso, we love all kinds of chicken soups... but just one kind of chicken. white breast meat chicken every time. so if you're not going to make your own chicken soup tonight, do what we do...make it progresso. look at this sweet face. so sweet. ok, we're going to need a napkin >> dicky: "the jimmy kimmel live" concert series is presented by samsung. >> jimmy: i'd like to thank ice cube, joanne froggatt and apologize to matt damon we ran out of time. "nightline" is next but first this is his album, "if i should go before you." making his network television debut with the song "lover come back" city and colour! from the start i've been walking through this old world in the dark all along right by my side there you were shining my ray of light so i sing lover come back lover come back to me won't you ever come back ever come back to me how could i have been so foolish to let you leave lover come back i'll never be as good as i'd like to be eternally restless